We hired these people for 2 very important occasions:…read more 1) To pick up my future husband's elderly parents flying in from Canada. Being elderly and not frequent flyers, it was important for us to have them being met with a greeter that had their name and a lei greeting to offer a nice touch. They said their driver was nice, easily identifiable, and helped them with their luggage. Sweet. 2) Our wedding. We hired the Rolls Royce and Jason was our driver. The Rolls arrived on time and Jason was professionally dressed. The Rolls was able to fit me and 2 bridesmaids in the back (I didn't have a big puffy dress, just a fitted trumpet style with little train) and my Maid of Honor in the front. Although it had A/C, my MOH didn't feel much of the air sitting in the front seat and we spent most of the time fanning her to get the air moving. Jason was nice, was easy to talk to a bunch of girls, especially me, who was filled with anxiety and he tried to find the right radio station to calm my nerves. He waited for us during the ceremony, and then drove us all the way back to our reception in downtown Waikiki. It was a very pleasant experience and we loved riding in the Rolls, especially the time spent with my girls going there and then the alone time with my new-husband riding back. It was a great experience and would definitely recommend the Rolls to anyone looking for a unique touch to their wedding. http://www.yelp.com/biz_photos/cloud-9-limousine-honolulu?select=3TWfVTiUU6LX2qVk2_Km9A#V-VQluJ6ErVoiE9r8KEAyw http://www.yelp.com/biz_photos/cloud-9-limousine-honolulu?select=3TWfVTiUU6LX2qVk2_Km9A#3TWfVTiUU6LX2qVk2_Km9A

We booked Rolls Royce transportation services for our wedding day, from our ceremony (Paradise…read moreCove) location to reception (Moana Surfrider). All bookings require full upfront payment and a minimum of three hours charged. While we were reluctant to pay for the full fees upfront and did not require the car for three hours, given that we had always dreamed of having a Rolls Royce as part of our wedding, the website stated that it was the only one available on the island and we were promised 5-star service we moved forward. On our wedding day the Rolls Royce was incapable of transporting us to the reception. After several attempts to turn the car on and the car stopping in the middle of an intersection in front of oncoming traffic we requested that the driver turn around. As the car attempted to pull into the ceremony parking lot, it turned off again. We were on a strict time schedule, it was 87 degrees outside and we could not risk being unsafely stranded on a highway. As a result, we incurred further transportation fees and were not able to take photos at Ko'Olina or our reception venue. The next day I requested a full refund from the vendor, however he refused to provide a full refund stating that because we took photos in the parking lot that that carried a $187.50 "photo shoot fee" (a fee which was never discussed prior to entering the contract, within the contract or referenced on the company website). This experience is every bride's nightmare. We expected to receive 5-star transportation services and instead were provided with a faulty car, unprofessional customer service and hit with unreasonable fees. I would highly discourage any customer from booking Rolls Royce transportation services from this company, especially for a day as important as you wedding day - you only get one chance. I wish I had paid attention to the negative reviews.

I rode with Robert in early December from the Ritz Carlton to the airport in Honolulu. Robert…read moregreeted me my name in the lobby and was nothing short of amazing. The car was immaculate and Robert and I had a great chat all the way to the airport, it was the end of a very long few months of business travel and I arrived at the airport safely and in a great mood for the travels ahead. Would recommend this great family owned business wholeheartedly. Cheers.

Robert picked us up and was incredibly sweet, friendly, and accommodating. It was a last minute…read morerequest and he came promptly. I highly recommend their service and will use them again when back on the island.

Perfect for our families coming in from out of town. Tony…read morecommunicated well and was on time for our arrival, even though our flight was delayed. He arrived early and made that our arrival of fun experience complete with floral leis. We ended up using him to transport us between hotels as well. He has affordable, convenient, reliable, communicative. I cannot say enough, great things about him, and look forward to using him many more times in the future.

Tony was incredible. Last minute call after another company cancelled last minute on me to drive…read moreour executives around the island during a conference. Tony said yes, had a payment link for deposit. Showed up on time, communicated transparently throughout entire process, and made an effort to be extra professional (holding a sign with our company name / opening doors / staying nearby for if priorities shifted). Again, incredible experience. Would HIGHLY recommend. Thank you again, Tony!!

Elite Town Car Service came through when I needed it the most. I had to make a last minute booking…read morefor my family to get to and from the airport. I needed a car seat and large enough vehicle. Driver named John took care of my family. He patiently waited for them, helped them with all the luggage and even helped them unpack at our home. It was a late night arrival, so everyone was tired. But the service was superb. This company is honest and every person we interacted with was kind and understanding. 5-stars plus. If you really want a VIP experience, look no further. Can't thank them enough for taking care of my family.

I hired Elite 3x times on 6/8, 6/12 & 6/15 for pickup services from HNL to hotel for my grand…read moredaughter and her friends grad vacation, plus trip to Kualoa Ranch, and they came through for being on time plus being so safe & professional. First independent trip for them. I appreciate also communicating with Gary, scheduling each trip no matter what time of day/night I called. Highly recommend Elite and I would use them again anytime over Uber.

What a fantastic experience! Bobby Chang was extremely professional, punctual, attentive, and…read morefriendly. He provided us with proper amenities to ensure we could celebrate our wedding in comfort and style! Our whole party was very happy and had nothing but good things to say! Chang Limousines made it an experience I will not soon forget.

Bobby worked with me the whole way and set me up with whatever I needed. Gave me a night time limo…read morefor an excellent price. I'd recommend this limo service to anyone!

It's prom season and we wanted to make it EXTRA special for our kids! Premier Limousine Service…read morewas everything awesome! My son and friends said they felt like celebrities! Takako and Lance have amazing customer service and so prompt in answering all my questions. The limo is beautiful! The interior was so clean and fancy!! The kids were soooo excited. I felt the kids were safe and that made us moms feel really good. My son said the ride was really smooth too and Lance was really nice! Thank you sooo much! I want to do this again! I highly recommend them for all your needs!

My boyfriend and I decided to take a 5hr tour around the South/East Shores of the island for our…read moreanniversary during the pandemic. We found Premier and were shocked at how good the rates are. Best deal we found! The scenic drive was beautiful and relaxing! The driver, Lance was friendly, polite, clean, and knowledgeable of the surrounding areas. We were able to request stops and take our time where ever we went. He actually recommended a few spots as well! We brought our own bottle of sparkling wine and enjoyed our beverages with Hawaiian music in the background. It set the mood & tone perfectly for our little getaway tour. I would definitely recommend to everyone & I will be booking again soon when I return to my home, O'ahu.

Hi OPB... Can't thank your driver Jacob enough-for a great…read moreevening this past weekend! He drove seven of us "Grandma's Gone Wild" all in our 60's two of us celebrating birthday's and a Bridal Shower.. yup you heard that right! around the island! Jacob made sure we were comfortable and most importantly having fun! He gave us a treat and stopped on the side of the road somewhere near Haleiwa so we could take selfies with some horses that were grazing in the grass. Sounds funny but there were lots of horses. We were able to take more selfies along the way with beautiful ocean scenic views. Jacob knew just whee to go for that. Jacob is the best! We look forward to booking another special event in the future and will definitely tell others about OPB and Jacob! Thank you from all seven of us ladies.

Huge shout-out to OPB for making our company Christmas after-party unforgettable. Even though I…read morebooked pretty late and our first choice (the Coors) was already booked weeks out, they came through with "The Beast," and we were able to secure it just three days before our event. An extra shout-out to our driver, Delson; he was an absolute gem. We rented the bus for four hours on a Saturday, and he was incredible at staying in touch and being exactly where we needed him throughout the night. He even circled back to multiple stops when a few people realized they'd left phones or purses on the bus. We didn't have a set route; everyone wrote down a bar, and we spun the wheel roulette-style, which made the night even more fun. We ended up extending the rental by another two hours and would've gone longer if road closures for the marathon hadn't cut us off. Highly recommend OPB and Delson for any group event! We will definitely be booking again.

Love this company! Aron is the most professional young man I've ever met! He really know what he's…read moredoing with his services and always think about his clients first. Thank you for the greatest highest qualities services I've ever had. And all of our heart to heart are always so fun!

WARNING!! DO NOT GO THROUGH THIS COMPANY FOR A BOAT CHARTER!! Our boat didn't show on our wedding…read moreday (8/12) as promised and we still have yet to see the deposit refund!! I contacted Aaron via Yelp and he said that he could accommodate my request for a 24 pax boat from He'eia Kea pier to the Kaneohe sandbar and back for $1100. A rate that we'd regretfully find out was WAY TOO GOOD TO BE TRUE!! He sent me pictures to my personal email of the boat (Manibuka parked at the Ala Wai boat harbor). It looked decent so we set up a time to look at the boat. My husband and I met Aaron and the boat captain, Kutay Satiroglu on the boat. Kutay requested that we pay a deposit of half the balance ($550) to lock in our date. We paid him via PayPal to lock in our 8/12/18 date back in February. Kutay seemed like a really nice guy at the time and offered to take us out to see the Friday night fireworks when it came closer to our wedding date so we can get to know him a little better and how he handles his boat. We took him up on the offer about a month out to our wedding date and had a great Friday evening. The Saturday before our wedding, Kutay called my husband advising him that he had left Ala Wai boat harbor and that they were on their way to the East side of the island. Then the nightmare happened. Standing at He'eia Kea pier in my wedding dress with 24 of my closest friends and family at 8:30 in the morning, I don't see Kutay's boat. I call him and no answer. I called him about 10 more times with no luck. Apparently, Kutay had boat problems overnight and didn't bother to text my husband until till 8:19 the morning of the wedding when our pick-up time was at 8:30. Furthermore, he didn't even bother to ensure that he got a hold of one of us to advise what happened and just shut his phone off after he sent his text message. We didn't get Kutay's text message till the next day when we went tried to get a hold of him to ask him what happened. My husband called him and Kutay apologized for what happened and explained the situation. As frustrated as we were, we told him that we just wanted our money for the deposit back. He agreed that he would refund us within the next two days. Three weeks later, after we get back from our honeymoon, we still don't see a refund. We text Kutay and he advises that due to the recent hurricane, he took a hit and so now he'll pay us back when he's able to. My patience is completely gone at this point. I text him that this is completely unacceptable and that he needs to refund us immediately. At this point, we are nearly a month after the fact and still have yet to see the refund. As of today, no response from Kutay. I call Aaron, a couple days ago to advise him of the situation. He stated that he knew somewhat of the situation but didn't know the full details. Initially, he agreed that this was a very unfortunate event and that he'd refund the money on his behalf per our phone conversation if it came down to it. He said that he'd first try to get a hold of Kutay to find out what was going on. Aaron texts me back yesterday and says that Kutay told him the same story that I advised and that he would need two more weeks to obtain the funds for repayment. (Mind you, Kutay hasn't responded to any of our text messages). Absolutely unacceptable I tell Aaron. I hold him to his previous offer of paying us back on behalf of Kutay and he proceeds to tell me that the transaction was between Kutay and ourselves and that he merely just introduced us and has nothing to do with the transaction. He states that he was just trying to help us because he's a "kind person". I don't doubt that but that still leaves us with no deposit refund. I would have never found Kutay if Aaron's company, Lux Limo didn't advertise that they do boat charters on their Yelp site. On the other hand, we also rented a mini bus through Aaron for transportation to our reception site and back and that was absolutely excellent. But after the morning fiasco we had, we were just happy that our bus showed up.