After being referred by my longtime hairstylist, I made an appointment online. I haven't had lash…read moreextensions in years, but the photos of past work made me interested in checking it out. The site includes all the relevant policies, helping me to be prepared for the appointment and the process. The text and email reminders were super helpful in making sure I kept track of the appointment. Since I hadn't had my lashes done in a while, the tech asked lots of questions and showed me examples to help us be on the same page about the look I was going for. I was going for a natural look, and that's exactly what I got. All ladies at the salon were very helpful and professional. It's been almost two weeks since I've had the lash extensions, and they still look great. The extensions have defined my eyes. I feel more comfortable going out the house as is, without a stitch of makeup. I'll be making my next appointment soon.

Zero communication on services I pre paid for, just got scammed. GIVE ME MY MONEY BACK. When we…read morechanged the service lash type service it wouldn't update on her website so I haven't been able to book the pre paid service I paid for and she's been ghosting me and just blocked my number now that it's the 31st and she isn't obligated to do anything for any of the fills I paid for, there was only one fill that I missed since I didn't get an appointment reminders with her website not working for me and I had finials week I missed an appointment for a fill she said costed 75 $ even tho it was pre paid already and it was also forfeited and I couldn't reschedule because I missed it, never in my life have I had a worse service and have been treated like this before In my life, wow. She said she's caught in with some lawsuit and I now can see why. I've called so much to book and since it's the last day of the month she now blocked me because today was the last day I could get the service I wanted paid for! Nice, thanks mark, I'm sure you're gonna excuse it by saying your website is fixed now but that doesn't excuse the way you handled it while it was down, I paid for too many months to not use any of the fills I paid for, thanks. Happy new year to you I hope you do better and fix this somehow or at least treat anyone too busy in life to read the reviews first and come to you in a professional positive manner and you learn something from this but I don't think you will.

I started my SNS nail care journey back in March after a failed experience with Gel polish from…read moreanother nail spa. I'm happy to report my nails are healthy and strong. Online booking is super easy and convenient. Recently, I broke a nail two weeks before my scheduled appointment. The staff was GRACIOUS enough to let me come in last minute. Kim took great care of my busted nail with a fresh nail color. The staff is really friendly and the salon is clean and organized. I usually see Kim or Kenny, both do phenomenal work.

I started working at ANB for about 3 weeks now and I will say that the new owner, Kim, is one of…read morethe best bosses I have ever had! She makes sure that the customer is satisfied with my work and that I'm doing my work correctly! All the the clients that I have taken on have not only been nice to me, but after explaining that I'm fairly new, they are very patient and pleased that I do take my time on their service to make sure their nails are perfect! I keep all of my earnings and the pay is great, compared to my previous jobs! I would recommend ANB to everybody that I meet, including licensed nail technicians. The great part about working at ANB is that as long as you are properly licensed, Kim will teach you how to properly treat a customer and their service!

Let's get into it! The service was amazing. I felt so relaxed. I suffer from mild dry skin so I…read moreasked for a hydrating service unsure of what I needed. Ms. Angelia gave me a superb facial! I was super hydrated and glowing after service. I will be back regularly and will refer her to others for services. :)

From the owner: At Sknnology, we believe skincare is more than just a routine—it’s a science and an art. Our…read moremission is to help you achieve healthy, radiant skin through personalized treatments tailored to your unique needs. Whether you’re looking for a relaxing facial, advanced skincare treatments, or expert advice, we’re here to transform your skin with results-driven techniques.

I honestly hadn't experienced the amount of patience that she has in a while! (Not that I needed a…read morelot) but with everyone being so booked and busy, the basics fall to the wayside. I showed up to my appointment and was greeted by a professional, kind being. I used Groupon and she told me that was fine. She went above and beyond during my service and educated me on proper skin care. I rescheduled and left feeling amazing!

I went to Nzuri Skincare for eyelash extensions and received incredible service. The facility is…read moreclean and comfortable and the pricing is fair. I recommend the lash bath first, I find lashes last a little longer.

I wish I had the same experience as their friends and family in the reviews, but I didn't. It was…read moreby far the worst and most unprofessional experience I have ever had. Sean Steele is not professional, has no knowledge of how to run a business , incompetent, immature and irrespective. I had a massage scheduled, and right when I pull in, I get a text from Judy saying she can't get ahold of her husband. Yes, her husband. I mean, how are you not able to get ahold of your husband he worked at the spa, and he's your husband. Anyways , I was already in the lot and walking in yet received that text. Unfortunately, this tends to be a pattern with him, which I wish I would've known. Otherwise, I would not have gone here. Someone else complained about this same issue on Groupon. I would not recommend it. They have their rules about last-minute cancelation fees, yet dont follow any of the policies they make. I wish I had done did my research prior to coming here. I canceled my membership because he also did a price increase that was not a part of the contract and did not inform me of any changes. I found somewhere that's professional. Also they filter their reviews do you cannot see the negative reviews

WOW and oh my goodness! My lash lady had to cancel at the last minute, so I reached out on Yelp on…read morea Thursday evening to see if anyone in the Charlotte area had an appointment available. Here I was only having 2 days before my week vacation in Jamaica, needing a lash fill. Sean, the owner, messaged me back quickly and I was able to get in at 10am the next day! It was easy to find, and I can honestly say my lashes are GORGEOUS! I asked for the classic lashes and they are beautiful! Allure is not the cheapest by any means, but you get what you pay for!! Super clean, fast, professional and Judy is a true lash artist!!

I used to love this place but I believe they lost their best lash tech. I've tried going here more…read morerecently after being an avid customer for years for classic lashes. I sadly leave with the fake-looking, dramatic volume lashes with clusters. The latest "try", the lash tech was very hasty, my eyes burned and were poked throughout the session, and she simply said, "Done" afterward without a mirror or asking me if I liked my lashes. This is the polar opposite of the amazing experience I used to receive from the lash tech who quit. I may try to give it one last try given the location's proximity to my house but there are a lot of other lash places in South End, so I may need to cut my losses. I can't keep asking for a classic look and leave looking like a hot Cheeto girl with spider lashes. Nobody is going to take me seriously at work. I can't even take myself seriously in the mirror. They should take classic sets off their menu if they don't do them (properly).

So here's the thing: I feel like the lash artists are (for the most part) really good at what they…read moredo. There's only been one time that I've been that I requested my lashes be re-done. The problem is with the customer service and professionalism. If I, as somebody who is providing a service, were to not be forthcoming about a price for something, I would not expect my customer to know what I'm thinking or what I "meant" to charge. I have never been on the Fabulash Charlotte website. My first appt was something that I booked over the phone and from that moment on, I booked for the future in person after every appointment. There were issues about my bookings being incorrectly added to the schedule or being double-booked with another client. There was even a time when my appointment got booked with a lash artist I did not request AND it was for the wrong type of lashes. The appointment in question, which was another incorrectly booked appointment, was when I was informed for the first time that after four weeks, any appointment would have to be for a full set of lashes. I have no problem paying for a full set if that's what I am told before I get my lashes done. The salon had ample time to tell me that instead of the $85 I was prepared and very willing to pay, my service would be $275. There was no signage in the store indicating this policy and I had not ever been told that over the last few months that I've been a client. At the front desk, Laura said that the policy was on the website that I've never been to (I have since been on the website and the policy is still not there). Finally, I spoke with the owner, Mike Williams, and after unsuccessfully trying to get me to pay a price between the $85 that I was prepared to pay and the $275 that they thought I should pay, I was told that I would not be allowed to book any more appointments -- I've been banned. It's really a shame, because I think the lash artists are nice. I, however, will not stand for shoddy business practices. Either post your policies clearly or take the loss. EDIT: The owner is now attempting to bring legal action against me for their own mistake. I have already mentioned that I have no issues with the lash techs. I said it before and I'll say it again: I don't blame my clients for my mistakes. I would expect a business, especially one that wants to be known as reputable, would take responsibility for their wins and their losses. EDIT 2: At this point, I'm wondering why anybody would want to patronise this business. Kim and Mike didn't get the review they wanted and now, they are upset that I wrote about it. They are threatening me with legal action "because [I] wrote a one-star review", which is the very definition of extortion. Stay away from this place!!!!! EDIT: my lashes fell out like 3-4 days after my last appt. I do everything I'm supposed to: I wait three days before getting them wet, I dry and brush them out when they're wet, and I don't sleep on my face. I can't exactly say I'm sorry to be forced into going to a different lash place.