We got a flat tire and had a long wait at pepboys. We waited it out here with a glass of wine, and it was such a cool place. The bartender was great. If we are ever back in the area, we will stop by! read more

Havana House - Tobacco Shops Near Me - Niles, Ohio

I love being able to stop by some place local and have such a wide variety of craft brews to choose from. There's always something new to try between breweries and brews alike. Super chill environment, and super chill staff too-- there's definitely a sense of community. I've enjoyed getting to know some of the guys, and have had some solid conversations about stock and differences between new-to-me brews. read more

Although I don't smoke, I must say that this place has an outstanding selection of unique, micro brew, and imported beer. My new favorite beer is Samuel Smith's Organic Strawberry Fruit Beer. Holy CRAP is it good! Staff was very helpful and friendly. Atmosphere was very chill, and had had several TV's showing sports. Letter grade: A - read more

Havana House - Tobacco Shops Near Me - Niles, Ohio

Havana House has an amazing selection of cigars, pipe tobacco and accessories for your smoking needs. Prices are perfect. I went in yesterday and within seconds an employee came up to me and told me about their specials and told me if I needed any help to let him know. If your a regular smoker or the kind that likes to have a cigar once a month I definitely recommend this place. read more

My wife and I have been coming here as our primary hang out for many years. The staff is always friendly and helpful.

Requirements of working in this store: *Must be young *Must perfect the art of standing with your nose in the air and your arms crossed if asked questions about products or services. *Must be a condescending douchebag. I am so done with this company. Yesterday was the fourth time I left this store smelling like a dirty ashtray and furious because I was treated like an idiot for asking a question. I guess I am an idiot for giving you four chances. read more

I come here every time I come home. Meet my family and friends here play chess, smoke, drink, enjoy the atmosphere. Usually have a pleasant experience. However today changed my opinion of this place. We had a tab open drinking beers watching TV and A women with black hair, who I think was a manager, kept coming by and turning the volume down on the TV. So low In fact that we couldn't hear the program. I found it very odd due to the volume not being that loud. We were told that we should move up front and watch the TV if we wanted to hear it. Mind you we were the only patrons in the shop at the time. She did this twice before we got up and left. Is a shame I really enjoy coming here. Don't know what her problem was or why she didn't give a explanation to why she kept doing that. Found it crazy and rude that an employee would get in a volume war with a customer. read more

This is a cool place, I come in 1-2 times a month to try different beers. Most of the staff is rude, arrogant and unhelpful. Almost like you're annoying them by coming in. The guy with the longer hair especially. I didn't hear what he said to me when I was checking out, he then repeated himself and when I answered he said "theeeeere ya goooo!" Real sarcastically. What a complete douche bag read more

I found all of your employees rude and lazy, except for ONE of them that really saved the day. I wish i could remember his names, he was the only one keeping me from walking out. He also seemed to be the only one eager to help and greet customers and spend maximum amount of time helping them with their orders. I might come back, but I'm first going to peek in to see whose working because my tips and my hard earned money is Not going toward lazy rude immature behavior. My hard work rewards other hard work. read more

I can't believe that such a cool place to buy cigars, coffee and alcoholic beverages has such a ridiculously rude and unpleasant staff. You never know what kind of customer will come into your establishment. I probably spend $10,000 on cigars a year and about half that on coffee and alcoholic beverages. I don't expect to have my ass kissed, I just want some common courtesy as a customer. I asked for a little help twice and I felt like I was disturbing the employees and wasn't welcome there. Also this place is dusty and dirty. This is the second time I have visited the Havanah House and it will probably be the last. read more

Havana House - Tobacco Shops Near Me - Niles, Ohio

Stopped in while I was in town for business as I wanted to find a place to have a Cigar. First they have a nice selection of cigars to smoke you can also have a nice drink and watch the Monday night game. The staff is friendly and helpful, I will Be stopping back when I am in town. read more

I do not smoke nor do I drink beer BUT when I want to do something nice for my friends that do I trust the guys at Havana House to help me make presents stand out. I was so worried the first time I wanted to get great cigars, but the staff was so knowledgeable that they immediately knew what direction to go in and helped me build a beautiful gift basket. My friend so thrilled that he still tells everyone what great cigars they were. Since then I have purchased both cigars and imported beers from here to make beautiful presents and the men in my life are always thrilled! read more

Well to be honest.... I think it's a pretty cool cigar bar! But being a tourist to the area, way older to where they don't even have to ask for ID, I am not sure what the "Normal" is in this area! It's got a real casual feel to it! If you're not into that.... I can see you being disappointed! But if you look at it like it's your friends place, well then definitely tops! I left off a star because I am not from around here. However, it's better than most in California. Just saying! read more

Nice place and a pretty good beer/wine selectionstopped in today about 10:30am killing time waiting on a car repair. Looked around a bit, and decided, why not, I'll have a beer. Took a bottle and sat down at the bar, one employee was on the phone, and the other two were carrying on a conversation about half the length of the bar away from me. Only one other guy sitting at the bar while i was there, gave it a few minutes, gave a head bob type motion to the only employee looking in my direction. Nothing. Sat there a few more minutes, stood up to take beer back to cooler, got a call just then and walked out. I can't see why I'd return, I'll stick with Vintage Estates, Casual Pint, BJ's Brewhouse, etc. They all have excellent service. read more

This is a great place to find your new favorite adult beverage! I go there on a regular basis to smoke some cigarettes with friends and family and we love to try out their large selection of beers. The fridges in the back have so many different things to try, you can never get bored going there. It's a very friendly environment and I always have fun with the employees and community there. read more

I went here to find a wine for a date night I was setting up for my boyfriend and I. I don't drink and I know next to nothing about wine, (ask my old coworkers about finding the merlot in the fridge... oops.) but the gentleman who approached me listened to what I was looking for and asked me a few questions. He showed me so many wines and helped me narrow it down by asking more questions. In the end, I got a unique wine that my boyfriend thought was really good and he loved the label, which I thought was quirky and cool too. I wanted to give him a unique beer too, so the same man helped me pick out a beer for my boy, who likes stouts but hasn't tried many brands. He loved that too. Well done, Havana House staff on taking my clueless self and helping me present a nice surprise! read more

The staff is very friendly an will help you out if you need a suggestion or recommendation. They know their stuff, trust me on this one. Great selection of cigars, wine, and beer. They don't carry the usual Miller, Bud, or Coors. They carry some awesome microbrews, craft beers, and other rather interesting beers. I'd recommend this place to anyone looking for a great atmosphere and a good time. read more

Best place in the world to hang out, have a cigar and drink coffee and play chess.

Uneducated manager did not accept an out of state Wisconsin ID. He came across as very rude after looking at both mine and my girlfriends ID for 5 min. Then when his cell phone rang he answered it. Very rude staff don't waste your time. My only regret was not calling him out for not knowing what he was doing. Oh well read more

Nice selection of wines and cigars. Comfortable atmosphere and knowledgeable staff. I stop in here once or twice a year for a few treats love it. read more

Lotto Players: Beware when cashing in winning lotto tickets. This place has a habit of cheating players when paying out winning funds. It has happened to me more than once. May play there but will never cash in winning tickets there again. Employees were friendly in the past until I complained. I was then treated harshly and basically thrown out without the cash I was owed. Highly disappointed and will be contacting the lotto commission regarding such treatment. read more