I don't leave negative reviews lightly, but this experience left me deeply disappointed and frustrated, and I believe others deserve the full picture before making a decision. I came into this appointment well-prepared: I clearly communicated my goals, shared inspiration photos ahead of time, was upfront about my hair history, and asked thoughtful questions about the process and expected outcome. My goal was to shift to a cooler tone that would help blend gray growth and reduce brassiness. I also asked about cost and was told the result I wanted was achievable. What followed was an extremely aggressive, multi-step chemical process all in one session -- including color remover, lightener applied twice with heat, and toner. The next day, my hair felt severely compromised -- rough, dry, and tangled in a way I've never experienced in over two decades of coloring and lightening my hair. The toner washed out after one wash, leaving my hair warmer than before, which was the opposite of what I had asked for. When I expressed these concerns respectfully and in detail, I was met with defensiveness and deflection. Rather than acknowledging that the outcome didn't align with what was promised, the blame was shifted onto my hair history -- which had already been disclosed and discussed in advance. I wasn't looking for perfection, but I was expecting honesty, professionalism, and a collaborative response if things went wrong. To be clear: this isn't about discrediting years of experience or the quality of products used. It's about the results -- both in outcome and condition -- and how those concerns were handled afterward. I trusted the professional in the room to guide the process safely and to speak up if my hair wasn't responding well. That didn't happen. And I'm now left with hair that is significantly damaged, a color I didn't ask for, and the burden of time, cost, and effort to repair it. This review is not an invitation for debate. I've documented everything. I'm sharing my honest experience so others can make fully informed decisions about where they invest their trust -- and their hair. read more

I had such a great experience at Haute! From the moment I walked in, the atmosphere was warm and welcoming. The staff was friendly, professional, and clearly passionate about what they do. My stylist, Shae, really listened to what I wanted and offered thoughtful suggestions that made me feel completely confident. The result? One of the best haircuts/color/styles I've ever had. I left feeling refreshed and like the best version of myself. The salon is clean, stylish, and you can tell they pay attention to every little detail -- from the products they use to the relaxing vibe of the space. I can't wait to go back and would absolutely recommend Haute to anyone looking for a great salon experience! read more

This salon is very clean, accommodating, and the staff is very friendly! I am very picky on who cuts and colors my hair and I want a hairdresser who is honest and will tell me NO. If you are looking for an honest hairdresser who takes her time, gets to know your hair and you and is not afraid to tell you "No, that color or cut will not work for you", then I highly recommend Erin Zingali. Thank you for always making my hair look amazing!! read more

Erin Zingali at Haute Salon is a master at beautiful coloring and gorgeous haircuts! Her coloring skills are beyond compare. If I come in with an idea and a picture, Erin can reproduce it and make it so much better. If I come in with no ideas, Erin has already been thinking about what style or coloring would look best with my hair and I 100% trust her!! I am so grateful for the talent and skill of Erin and the professionalism at Haute salon. read more

I recently moved to Haslet and was in desperate need of a new hair stylist. I called Haute Salon and requested somebody who was really good with blondes. Shea, the owner, set me up with Erin, and I am so thankful. Erin takes the time to really listen to her clients, never makes you feel rushed, and does a great job with both cut and color. I LOVE my blonde and the time I get to spend with Erin - she is truly beautiful inside and out! read more

Had the best experience. I got the 22'" hand tied extensions by Lauren. My hair was very short and dark brown. She installed my extensions and colored me blonde!! The blend from my natural hair to my extensions is so good you can't even tell they are there. The salon is so cute love the idea of having hair and nails in the same place, and the boutique clothes they have in the front are very cute!! overall love this place!! read more

I originally contacted Haute Salon about earrings that I heard are sold there by Erin. Although Erin wasn't in that day, the message was relayed to her by the very helpful and friendly staff. She was able to get back to me in a super timely manner and omg I love every pair I have! These earrings are amazing and every pair is one of a kind! I can't wait to add more to my growing collection! read more

I have been to Haute Salon quite a few times and was seen by Erin Z. She has been super amazing at listening to what I am wanting and also telling me what I need! She has gone above and beyond to help me schedule an appointment with a crazy busy schedule and she's always responsive. I would highly recommend her to any of family and friends! If I could give more than 5 stars I would! read more

I have gone to Erin Z. For years. She nails it every time. This is a fabulous salon. Erin is super flexiable and accommodating. I have a special needs child that is high risk to covid so I don't get out of the house to much and Erin took all the extra measures to ensure it was a safe a clean environment and make sure I was comfortable. Highly recommend. read more

Erin at Haute Salon has really helped me adjust my hair style a bit to fit my busy lifestyle and my lazy approach to styling my hair. She takes the time to learn what works and what you'd like to change and works hard to make your style amazing. I have received so many compliments for the style and color at work and out with friends. Thank you Erin! read more

Amazing hand-tied extensions! Shae does an outstanding job with my color, cut, and hand-tied extensions. They look beautiful and natural. I get compliments on my hair all the time -- that's all on Shae! I always enjoy my time in Shae's chair because I know my hair will look perfect when I leave AND because she is a very kind and thoughtful person. read more

I have been going to Erin Zingali and couldn't be any happier! She takes her time and listens to what you want. As a former hairdresser I'm very picky about how my hair is cut and Erin does a wonderful job. The salon as a whole is inviting and everyone there makes you feel welcome! I recommend this salon to everyone I talk to about hair!! read more

Stefanie is AMAZING!!! My hair was multiple colors, dry as the desert and really frizzy. Awful doesn't even describe it. Stefani worked miracles. She walked me through every process and made me feel involved in what she was doing. I love what she has done with it and I have recieved a lot of compliments. I will definitely be back. read more

I cannot say enough good things about Stefanie! She is an AMAZING stylist - great listener, creative, educated, highly talented! After working with Stefanie (managing her previous salon) and having her do my hair for years, I can honestly say she cares for each of her clients and it is evident in the quality of work she does! read more

I have used Erin for many years now and have never left her salon feeling unhappy with the results. She truly works to get you the hair style that fits you and your wants! she is always open to working with your schedule too, which is awesome because mine is always so up in the air! Love her and will continue using her. read more

I've been going to Brittany for my haircuts for several years now, and she never disappoints. She's incredibly meticulous with her work and pays attention to every detail. I'm always pleased with how my cut turns out. She really knows what she's doing and delivers consisttent quality every time. read more

Finally, a salon I can trust! I had the pleasure of getting my hair cut and colored by Erin who did a fabulous job! I absolutely love my hair and the attention to detail she showed. I will absolutely be coming back and seeing Erin again the next time I'm due for another cut! Thank you Erin!!! read more

Erin Zingal at Haute Salon is amazing and I recommend her upside down and sideways to anyone looking for an awesome hairdresser and a new salon. She takes the time to make sure we are on the same page and my hair always looks amazing! My husband and son love her too!!!! read more

Erin Zingali is one of the best out there. I am very picky and hard to please... Not only is she good with color she listens to your needs and does exactly what you are wanting. If you need a good hair dresser she is the one to go too. Love Erin read more