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    Hausrack KY

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    1 year ago

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    Bed Bath & Beyond

    Bed Bath & Beyond

    (12 reviews)

    $$

    The worst place to buy anything. Slow, erratic shipping and horrible customer service. Stay away…read morefrom these iceholes!

    Bed, bath and beyond does not even deserve one star. BUYER BEWARE, SHOP ANYWHERE BUT BBB ON LINE…read more THEY ARE CROOKS AND DISHONEST. Based on the photo on line of the small rug NOVOGRATZ BY JEMI STELLA-HANDWOVEN, FLATWEAVE RUG, I placed an order for this item. The picture shows a blue field with yellow pattern. I had to pay for shipping since the order did not qualify for free shipping, and I was fine doing that. When I got the rug, it was so poorly made that the blue threads were at half strength, they equaled about 10 stitches per inch, (when it should have been 100 stitches per inch) meaning the ugly white backing showed thru on the face of the rug, making it appear blue and white polka dot. I called to let them know the rug was defective and was not woven to a standard that the average person would accept. The unhelpful person in customer service told me "it was a case of buyer's remorse, or my just not liking what I ordered." I could not get the obtuse woman to understand there is a HUGE difference between defective and buyer's remorse. She said the charge for BBB to prepare a label for return would be $25.00, maybe it was the language barrier (so common with these low rate companies) or the woman named SIB was just playing dumb. Needless, to say, I paid $10.25 to usps to return the garbage and then had to fight with them to get my refund. They had the rug for more than a week and did not refund any amount until I called again to complain. Then they only refunded the price of the rug and not the original shipping cost. I had to dispute it with my cc company to get the original shipping cost back for the defective item. BE WARE BED BATH AND BEYOND WILL CHEAT YOU, WILL SHIP INFERIOR LOW QUALITY, DEFECTIVE GARBAGE AND MAKE YOU PAY TO RETURN IT. DO BUSINESS ANYWHERE BUT WITH BBB, THERE IS A REASON THEY ARE IN BANKRUPTCY. THEY HAVE NO SCRUPLES AND SHOULD BE BANNED FROM DOING BUSINESS IN THE US.

    Hausrack KY - kitchenandbath - Updated May 2026

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