This was the easiest purchase of a new mattress I ever had. I explained I was looking for a…read moremattress that I saw online and of course, they didn't have it in the store. They were able to match it with another mattress at the same price point and deliver the next day! It was a huge relief as I was trying to make up a guest bedroom on short notice and didn't want to spend a lot. Highly recommend this location!

Nice and helpful when I was in the store, but I feel that the salesman was dishonest. I made the…read moremistake of not looking at online reviews before I spent $800 on a SERTA (willowbrook pillowtop) mattress. It feels perfect when you first lay on it, but the pillowtop eventually falls. It was a complete waste of my money. There were 30/40 poor reviews and complaints on *mattress firm website* that this mattress sags. I'm about 140lbs and I have only had the mattress for 6 months- I have managed to create 2 "nests". I am not able to sleep and my back is feeling more sore every night. I took photos of the sagging and filed for warranty, but was denied. Im extremely disappointed and I won't be bringing my business back to mattress firm

The staff here is amazing. They went above and beyond to help me get what I needed and in a timely…read moremanner. I appreciate Keith, Lydellia and Moe. My daughter loves her bed set.

You are better off starting your hard earned money on fire then you are to make a purchase here. My…read moreexperience was nothing short of angering and disheartening. This furniture is one step above cardboard... I'm pretty sure the bed will be breaking within the first week two if the glue is good. I wouldn't wish this product on anyone.... The customer service is terrible. Mattress was bad from the second I took it out of the package. The company's response is no returns you have to deal with the manufacturer yourself to get it resolved. They shorted me part of my order and then lied to my face when I came in the store. I can go on and on. Take my advise if you buy from here you are throwing your money out the window. If I could give negative stars I would.

Amazed by their service and prices! Glad they're in my neighborhood! I'd recommend them to anyone…read moreif you're in the market for new furniture or even just a mattress. I purchased a sofa, a sealy mattress, and 4 bar stools all at unbeatably low price!

I work in customer service so I know what's to be expected. As soon as I walked in I was greeted by…read morea young lady named Lucy. She shook my hand and asked how she could help me. Lucy's customer service was great! She knew exactly what she was talking about and was very professional about it. I usually like to shop around but couldn't pass up such a great deal. I paid cash on the spot. Definitely a great place to shop for furniture with great deals and exceptional customer service.

If they allowed me to, I would live here. The only reason for a star removal is the struggles of…read morethe app to log in for your rewards.

I was in need of patio cushions, I recall shopping here two years ago and had a positive…read moreexperience. While shopping today, I thought this is a great store, never feels crowded and they have so many things. You can fill your home with decor all from one place. Ross was super helpful during checking out. I will always think of At Home for my future needs for my home.

Just had my new custom sofa and ottoman delivered. Dominique the delivery guys were outstanding! I…read morelove it - looks so classy. Upgrading the cushions does make them hard. I hope they will soften. Nice working with Ayonna at the Greenfield store- nice people there. It is a great company. Go to the Greenfield store. Yvonne H./Milwaukee

Fabulous service 20+ years later! We purchased a sectional that was a sofa sleeper over 20 years…read moreago from the Downtown showroom and have had no problems with it. In fact, the fabric has held up all of these years with children and dogs! However, the back cushions were sagging and the seats welt cords had worn through. Looked to replace the sofa, but found nothing that compared to this piece. Brought the cushions to the Greenfield store and even though the company that made this sofa was no longer in business, they agreed to add fill and delete the welt cords and renew the cushions. It only took 4 days (had them back in time to watch the NCAA tourney which made my husband happy!) and the couch looks like new! Thank you to Anthony and Michael for an awesome job!!! We are so grateful to have had the option to keep our beloved sectional and still feel as if it was new for a very reasonable cost. I will definitely recommend your store to all of my friends!!!

Start to finish, our experience with Joe at Ethan Allen was outstanding…read more We were in the market for our first "grownup" furniture purchase, and were fully prepared to fend off pushy salesmen in I'll-fitting suits. To our pleasant surprise, Joe showed up to change our perception of furniture store associates. Joe's demeanor is calming, professional, kind, patient and jovial. He clearly cares about ensuring that the shopper makes a great decision before spending any money, made apparent by his willingness to bring samples of leather to our house so we could envision our new chairs in their permanent setting. Joe knows how to offer advice without condescension by asking great questions and really listening to the answers. His mild approach extended into the discussion of protection plans when he clearly explained the cost and benefits of purchasing accidental coverage for our new chairs. Normally I'm one of those "that's how they get ya" kind of people, but I actually felt great about buying peace of mind from Joe. The custom chairs were completed and delivered ahead of schedule, which is always a bonus. One complaint: the delivery guys were not at all gentle or careful with the chairs or our home. They were banging into our porch railing, walls and door casings, and set the chairs down pretty hard on our brand newly refinished floors. That said, I can't give less than five stars. It would be criminal to let a couple of lackeys tarnish this review for Joe. Thanks buddy! See you when we are ready for a new couch!

Recent customer of Ethan Allen working with designer Lisa. (Lisa H at Brookfield, Wi location)…read more During Covid, Lisa was willing to provide designer services at our home while practicing safe distancing protocol. It made all the difference to have her come to our home to provide fabric and furniture selections that exceeded our expectations and matched our style. Lisa followed up frequently to ensure delivery was made timely and to our satisfaction. I did some other inquires with designers but, picked the best when I choose Lisa.

WOW. Customer service above and beyond during this pandemic. The ability to meet via a Zoom meeting…read moreand talk to a representative was so helpful when deciding to make a purchase with Lovesac. On top of that, they brought samples of fabrics out to my car so I could at least have an idea of feel between the ones I was considering. If it wasn't for this team's efforts, I'm not sure I could have had confidence in purchasing something I didn't have the opportunity to touch and feel. I'm impressed by the knowledge, friendliness, and speed of delivery with Lovesac. Great purchase, easy to put together; excited to have in our home. Thank you!

Great support to select what I was looking for and more. Bought a LoveSac Sactional and the team…read morehelped make sure everything was ordered correctly. When one piece came with the wrong cover the store staff helped me fix it.

We came here looking for a mattress and we were very surprised to see a full selection of…read morefurniture. We saw that they had the same bedroom set as a competitor and the owner told me to bring him the price of the competitor and he would beat it. He not only beat the price but threw in a free mattress pad. Delivery was as scheduled and they did a great job setting up the room. I would highly recommend this business. It was a very pleasant experience.