Like everyone else, we shopped around a few places for the best mattress at the best price. It…read moreended up being like car shopping, except I didn't have as much knowledge about what I was looking at. Apollo was awesome. Straightforward, knowledgeable, and thought of all the details we didn't, i.e. box spring height considerations for the elderly, and in general gave great recommendations. Graham, the owner was also a big help in helping us get the right price for my mother, who lives on a fixed income. Definitely recommend Discount Mattress, we'll be back!

Great experience with the owner and team. They really know mattresses and are very helpful in…read moregetting the right fit for you and your budget. I was impressed with the service, value of the mattresses and the selection there.

We were in the market for a new mattress and friends recommended this store. Liam was incredibly…read morehelpful and knowledgeable--he answered all of our questions and guided us to what's probably the best mattress I've ever purchased, a Stearns & Foster Estate, at half the price. He explained the differences between mattresses and their pricing clearly, which made the decision easy. We purchased on Wednesday and had delivery by Friday of the same week. The delivery crew arrived earlier than expected, which was a pleasant surprise. They were exceptional--quick, professional, and had everything (including the setup of our new frame) done in less than 30 minutes. Don't pass this store up! Great deals, friendly staff, and excellent service. I'll definitely be recommending them to anyone I know who's in the market for a new mattress.

Luke not only explained everything about their products and answered all of our questions, he made…read moreit so easy to decide what to get and we ended up getting four beds today! Thanks Luke for making this process easy and less stressful. You helped us out a ton. I recommend everyone giving this place a try!

Ron made mattress shopping for my daughter and I today an absolute breeze He was knowledgeable,…read morefriendly, and to the point. Originally my plan was to shop around before making any purchases, but instead I bought both my king sized mattress and my daughter's twin before leaving. I also love that they sell American made products only, that was a huge selling point for me. I will definitely be going back to by some pillows in the near future.

LOVE our new mattress!! Ron was so helpful and knowledgeable. We didn't feel the slightest bit…read morerushed or pressured and we were able to spend time considering a wide range of prices and options. Thank you!!

Daughter bought a mattress and box spring on Nov. 1, 2025. We were to pick up Nov. 8. had rented a…read moretruck and they did not have it. So they had it delivered Monday Nov. 10th. which was inconvenience as we could not put together until weekend. When we did put it together on the 16th, we did not need box spring. We called Monday for a refund as they denied it. I don't understand that they can not refund when they totally screwed up getting it to us at the time they told us. We bought all our mattresses there, but no more. We will not buy there again if that is the way they run their business. Patrick was trying to help us, but Nicco was determined to refuse our refund. Box spring was brand new.

I ordered a mattress and a base in store on January 19th 2025. Since then I have had multiple dates…read moreof "delivery" that came and went with no mattress. Had to file a BBB complaint, and when I filed that I by some miracle got a call that day of my mattress being reassured for delivery. Got that, but was told the adjustable base would be delivered in 2 weeks, it is 2 days shy of 3 weeks and was told it would be another week. I would never suggest doing business with American mattress.

Cheap furniture at high price. Return policy terrible. If you use credit card you only get store…read morecredit if you have to return within time frame.

All around poor experience... Starting with the back end of this transaction: I picked up a table…read more& chairs yesterday at Bob's warehouse in Shorewood. I drove back to my rental property where this would be used and assembled the table and chairs (as much as I could). When I finished with the table, I noted a large scratch and secondary, small scratch (too pics). Then, the two chairs had 3 left legs and 1 right leg (!). I reported these issues this a.m. via chat, which took well over 20 minutes. I gave up and called. A gentleman at their customer service center was able to send a replacement chair via Fed-Ex (5-8 days). That said, he indicated that I had to text pictures (not online or via call) to report the scratches. So, I was moving on to my 3rd method of contact for the day. I texted pics to the number provided, and ended up texting with the same person from the online chat. I was told I'd need to return the table at the warehouse (40 minutes away) and pick up a new table (borrowing a truck again). Their QC is apparently awful. This is what you get for "cheap" furniture. I'm currently texting with a rep who is telling me there's really nothing they can do and that I needed to open all the boxes while on the ramp (there was a car behind me impatiently waiting). Also, they ask for signature the moment the boxes are placed in your car-- there is no opportunity given for inspection upon pickup. More important, we all know that we simply expect orders to be right in the first place. I've ordered so much furniture in my life and really, I can't remember ever having an issue. The pick-up at the warehouse also wasn't smooth-- the address provided in communication send you to the truck entrance-- not a big deal, but you have to back-track 3/4 mile. Then, I was sent to the loading dock to pick up and I waited almost 10 minutes before anyone opened the door. I called (no other way to contact) and was told the dock staff was occupied (I wasn't told that 10 minutes prior when I checked in at their offices on the other side of the facility). Even the shopping experience wasn't great. I had a sales staffer that had approached upon entry and when I later approached her (after looking around the store for a few minutes), I was swarmed by 3 other sales employees. Does this tend to happen at other stores? Absolutely. That said, it usually isn't to this extent. It is hard to explain, but it reeked of an unprofessional environment. Update: I just ended this issue after over 90 minutes devoted to the this issue. They "agreed" to send the table to me... but, what an ordeal. Texting is not a reasonable method for handling anymore more than the most simplistic issue. Chats/text-based "customer service" is for when you really don't care about your customers. My advice? Go elsewhere

One of the strangest, most infuriating experiences I've ever had in a store…read more We went in just wanting to check out a few mattresses but the clingy, fast talking used car salesman type tailed us the entire time and wouldn't let us just browse. He seemingly kept trying to talk us out of what we were looking for. My wife who is mildly autistic and can't handle such a barrage of sensory input gave him the "talk to the hand" move a couple of times which finally caused him to shut down and tell her that he "hopes she has a better day". What an absolute tool.

My experience was excellent. I left Mattress Firm across the street due to a rude and extremely…read moreaggressive salesman. I walked in and was immediately greeted by Alex. He was kind, understanding of my budget and very informative. This experience was above and beyond my experience with Mattress Firm. I even decided to go above my planned budget because I was happy with the information I received. Alex did not push me in this direction; I realized the quality and decided to spend more. I would highly recommend American Mattress and Alex. He was extremely knowledgeable, met all the needs we had as a family and delivered an A+ experience.

AMAZING furniture and service. All the staff was super friendly, including the delivery staff…read more They had everything (bedroom set) set up in no time. This furniture is so elegant/classy looking and I'm so happy with it!

Great services. Got a good sectional for my moms place. Also a gift. Recommend this place for real.read more

Don't buy pillows from the wrong person here. The salesperson I got wasn't interested in helping…read more Although they don't specialize in pillows, he didn't explain anything about the ones they did have. When I saw some foam pillows that looked nice and seemed soft, he said they were the ones he used. However, they didn't prove right for me at all, and they were unreturnable. Another salesman sold me a mattress which turned out to be just right. He took the time to explain a lot and be helpful. But I still need to find the right pillow. My post name says Taos, but I leave in Wheaton.

Returned a mattress that was over 4 years old with prior approval thru their portal. Cory was my…read moresales person and was the best of the best. I know mattress places sometimes get a bad rap, but not here. I think with his help, our new mattress is a winner. I highly recommend this location and Cory.

I purchased a box spring from Mattress Firm and because i had to return it they wanted to charge me…read moremore than i paid for it to return it. Make sure you read their return policy before purchasing from them!!!! They will rip you off!!!!

I will go on record owning up to I was "that guy" walking into Sleepy's on Memorial Day literally 2…read morehours before they closed. Sleepy's advertised in the paper huge discounts on Memorial Day and that is exactly what I got. Long story short my current bed was just short of a prison mattress and so uncomfortable. I do not claim to be educated in the art of bedding comfort and thank goodness Russ was there to help. Russ the sales rep is a sleep wizard having me try different style of mattresses ranging from different brands. Then the pillow test for neck and back comfort. WOW! This guy really knows his stuff and must have graduated magna cum laude from Sleepy's University. I have made plenty of sales purchases in my day and Sleepy's was probably the most simple and straight to the point deal ever. In the end I purchased 2 mattresses fully loaded with delivery for one heck of Memorial Day deal.