Excellent service from the showroom to the delivery. I recommend buying your next mattress and bed…read morefrom them!!!! 10 Stars!!!

I went in hoping to find a reasonably priced mattress as I just purchased my first home and needed…read morea bed asap due to working around COVID and needing to self isolate for my parents safety. Angel was the best! She helped me choose the right mattress and gave me a great deal. My budget was really tight and she was able to work with me and give me the perfect mattress at the right price. I was even able to pick up the same day at the warehouse and the team there were also helpful.

Daughter bought a mattress and box spring on Nov. 1, 2025. We were to pick up Nov. 8. had rented a…read moretruck and they did not have it. So they had it delivered Monday Nov. 10th. which was inconvenience as we could not put together until weekend. When we did put it together on the 16th, we did not need box spring. We called Monday for a refund as they denied it. I don't understand that they can not refund when they totally screwed up getting it to us at the time they told us. We bought all our mattresses there, but no more. We will not buy there again if that is the way they run their business. Patrick was trying to help us, but Nicco was determined to refuse our refund. Box spring was brand new.

I ordered a mattress and a base in store on January 19th 2025. Since then I have had multiple dates…read moreof "delivery" that came and went with no mattress. Had to file a BBB complaint, and when I filed that I by some miracle got a call that day of my mattress being reassured for delivery. Got that, but was told the adjustable base would be delivered in 2 weeks, it is 2 days shy of 3 weeks and was told it would be another week. I would never suggest doing business with American mattress.

Jim, Rich and team deliver the best care and service in the mattress industry…read more This store features the latest and greatest in sleeping technology and brands you might not necessarily find in the national chains. Great selection of brands like Birch, BeautyRest, Thera-Pedic ( made in Illinois) Helix, Puffy, Etc. I love that this is a family owned store! There's ZERO pressure here. The store just wants to help you identify the most comfortable mattress for your body. And prices are VERY reasonable too! -Mark S

I went to Mattress Overstock this last weekend and ordered a new box spring for one bed and a…read moremattress for another. This is the third time in five years which I've gone here for mattresses for different bedrooms. Each time I've dealt with Jim. He has been extremely friendly and welcoming. He explained each mattress' benefits. He did not try to upsell to more expensive mattresses. He even suggested a lower priced mattress which he said had the same functionality as the one I was looking at. His delivery team (his sons on weekends) were very professional and even took off their shoes so as not to muck up my house. I would recommend Jim and Mattress Overstock to any who are looking. Jeff

Kimberli is Awesome. She is very knowledgeable about the products and pricing. She has been…read moreextremely helpful even with me being long distance!

It was time for a new mattress and I had no idea where to start since it had been so long since I…read morelast purchased one. Kymberli was great at asking the right questions to help me figure out what I needed. She provided an excellent service experience and I love my mattress, so comfy! : )

Great service. No pressure sales and well built, REAL SOLID WOOD furniture. We bought a full…read morebedroom set and will be back for more.

PM has lovely furniture and the staff was extremely helpful. We were told they don't have sales,…read morethe exception are clearance floor models that are priced lower.

Judy helped us with several rooms of furniture & rugs and she was fabulous! I am still finding and…read moreappreciating ways that she tied together colors & pieces from room to room. She worked with our budget, style and quirky measurements. She knew each catalog inside and out and found us great pieces that we never could have found on our own. Highly recommended.

I am updating my previous review, thank you to the service manager for listening to my concerns and…read morelooking into the issue. Your assistance was greatly appreciated.

We were in the market for a new mattress and friends recommended this store. Liam was incredibly…read morehelpful and knowledgeable--he answered all of our questions and guided us to what's probably the best mattress I've ever purchased, a Stearns & Foster Estate, at half the price. He explained the differences between mattresses and their pricing clearly, which made the decision easy. We purchased on Wednesday and had delivery by Friday of the same week. The delivery crew arrived earlier than expected, which was a pleasant surprise. They were exceptional--quick, professional, and had everything (including the setup of our new frame) done in less than 30 minutes. Don't pass this store up! Great deals, friendly staff, and excellent service. I'll definitely be recommending them to anyone I know who's in the market for a new mattress.

Luke not only explained everything about their products and answered all of our questions, he made…read moreit so easy to decide what to get and we ended up getting four beds today! Thanks Luke for making this process easy and less stressful. You helped us out a ton. I recommend everyone giving this place a try!

Avoid this store at all costs. I placed an order for an 8 seat, 10 side pit sactional with 4…read morestorage seats. When my order arrived, it only contained covers for standard seats, rendering the storage seats/ottomans overpriced footrests. The first time I called the store to address the issue, "Bill" took my information and said a store manager would call me back in the morning. An hour later, I received a voicemail from Bill stating "I just realized that when the storage seat is being used as a seat not as an ottoman it's a standard seat cover that goes on it. It's only different if it's used as an ottoman and then it would be a different cover, so you're fine with the standard seat cover." I paid extra for storage seats/ottomans so that I could use them for storage, not so that I could have heavier than usual seat bases that cost more. Also, no manager ever called me back. I called the store today, and was informed by "Manny" that I would have to pay more for storage seat covers because they cost more than standard seat covers. I refuse to pay for employee error on a nearly $8k purchase. Thoroughly unimpressed.

If you go to this store, make sure you talk to Manny. He is very knowledgeable and patient. I can…read moretell from how fast he answered our questions that he pretty much knows everything about lovesac from heart. We haven't gotten our lovesac yet because we got custom covers (we didn't like the bumpy lines on the covers. So it will take 3-4 weeks and the covers are non-refundable. We understood and took the risk. A lot of people say they love their lovesac. When I search for top furniture company's love sac is usually on the top 5 list. Will update this review later when we get out lovesac. Not looking forward to putting the covers on but I hear using a steamer on the cover makes it easier to put on!