Like everyone else, we shopped around a few places for the best mattress at the best price. It ended up being like car shopping, except I didn't have as much knowledge about what I was looking at. Apollo was awesome. Straightforward, knowledgeable, and thought of all the details we didn't, i.e. box spring height considerations for the elderly, and in general gave great recommendations. Graham, the owner was also a big help in helping us get the right price for my mother, who lives on a fixed income. Definitely recommend Discount Mattress, we'll be back! read more

Great experience with the owner and team. They really know mattresses and are very helpful in getting the right fit for you and your budget. I was impressed with the service, value of the mattresses and the selection there. read more

This is the place to buy a new mattress for half price. They give you vip treatment and free delivery now most mattress places won't do that. Plus a guarantee,great customer service and a huge selection look no further discount mattress got u covered. read more

The salesmen was amazing! He was so knowledgeable about the different mattresses and really helped up!

Stopped in on a Saturday and had no idea what direction I wanted to go on a new mattress for our master bedroom. The sales team was extremely knowledgeable with every mattress I laid on. They were happy to help keep me in my budget. I was putting off going but had a great experience here. 100% recommend coming here for your next mattress needs. read more

I bought two mattresses and a bed set here. The service was very satisfactory at the time of purchase and until the first delivery. But they didn't bring a mattress and the tools to assemble a bed set. They offered to assemble a bed set when they deliver for the rest of the mattress. They initially offered to deliver on Friday. They had no contact. I contacted them in the Friday evening. And they said that they would contact me between 7 and 10 p.m. to arrange the delivery time next Monday. There was no contact until the Tuesday. When I contacted him on Tuesday, the mattress came in yesterday and he said he would deliver them tomorrow. They said they would contact me in the morning, but they didn't. I called in the afternoon and they said they'd deliver it between 3 to 5 p.m. I understand that they have late because they don't have stock. But in that case, is it that difficult to call so that I don't wait? For a few days we can't do anything to wait for the bed. And we had to sleep on the floor for 10 days. Even worse, they left without assembling a bed set. When I moved the bed, the head of the bed fell on my leg. I'm really angry. I don't recommend this store to anyone. read more

Discount Mattress - head - Mattresses Near Me - Naperville, Illinois

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I absolutely hate mattress shopping and feel overwhelmed by it all, but Graham made the process as painless as possible. He educated us on different types/brands of mattresses and was very patient. He was good at giving us space but at the same time was always on hand for any questions we had. Great experience overall! read more

Super affordable prices on mattress. Staff is knowledgeable about their products. Bobby is very courteous. read more

WOW WORST SERVICE EVER. So me and my friend walked in to the store just to look around and just being in there for a few seconds one of the workers came over amd said (If you guys are just gonna goof off then get out now, Actually just get out now) So we left without even looking at a single matress, he even kicked out some other dude WHO WASENT EVEN WITH US! Then i tried to call them a little bit later about the situation and they hanged up on me right away. Like WTF! We literally didnt do anything and my friend was really wanting to look at there beds they had to do offer but i guess they thought we were just gonna mess around even though we didnt do anything. I understand you probably dont see that many teens/young adults looking at beds but you gotta understand that at the end of the day we are customers amd we were intersted at looking at the products they had to offer. Regardless if your in a bad mood or whatever happened to him that doesn't give you the right to kick us out as soon as we enter the door. Amd no they weren't closing or anything. They still had an hour left. We both plan on calling corperate about this situation and really hope that guy gets taught how to run a business right. Would give this negative 5 stars but can't do that so 1 it is. I know a lot of.people give this place 5 stars but i dont know if thats cause it was a different guy or what. We both will never go back there but i do want an apology from him for the whole situation. WHAT A JOKE THIS PLACE IS! read more

Graham was great. Very accommodating with the pricing and made me feel comfortable right away (not like a sales person out to get you). After spending a large amount of money at another place on only one queen mattress (when I actually also needed a full bed set, but could not afford their prices). I decided on the way home to stop at Discount mattress, just to look. Glad I did! I ended up cancelling my order at the other place and was able to get everything I needed at discount mattress for less than I spent on one mattress. And delivery included. The mattresses are great quality and very comfy. The service is great at discount mattress. I would highly recommend them if you want amazing service at a great price. read more

Discount Mattress - Mattresses Near Me - Naperville, Illinois

After 8 hours of mattress shopping, my husband and I finally found Discount Mattress. For once we weren't mauled at the door, followed around and stalked by pushy greed-driven employees. Instead, we were greeted by Bobby who was really informative and readily available, yet gave us our space. This was the only mattress store in which instead of being pressured to spend more than we budgeted, they allowed the prices to speak for themselves. After returning later in the evening, we met the owner Graham who also was really helpful and great. Graham personally delivered our mattress yesterday and we are in love.... best purchase ever and greatest mattress store around!! read more

If you are considering a new mattress and want to avoid all the July 4th sales games, this is your place. They have ongoing deals that are more affordable than those holiday sales and than the other stores in the area. Maybe in a 100 mile radius because another customer in the store said she drove 100 miles to buy her mattress here. Graham was great, knowledge about his product, he let us move around hassle free and we left just to double check we were getting the best deal. I returned for the purchase and delivered was free (same day on Wednesday and Sunday). This was a great customer experience! read more

Amazing customer service, store owner was knowledgeable and helpful. Definitely felt like I got a great deal and good quality. Would recommend friends and family. read more

We had gone to two other locations looking for best comfort, and price point. Graham was very helpful, and showed us the options he had for what we were looking for. He had a nice selection, and the price point was approximately half of what the other two stores were asking for. He has guaranteed us that there is a 10 year warranty, and 30 day option if we do not like the mattress. - LR from Aurora read more

Great service & very reliable! They were able to get mattress sent in reasonable time & helpful while in the building.

Great experience with Graham! Very informative and personable and love our new mattress!

I liked the service when I walked into the store, the gentleman was friendly and informative. However I don't like having to wait for my new bed to be delivered. I was given "tentative" dates on when it would be delivered, and now I am being told an extra day on top of the days already told. Very FRUSTRATING. If they don't have it in stock I would not recommend purchasing. There is no set delivery times or E.T.A for the shipment to even reach the store. Extremely unprofessional. What company doesn't know when they are receiving a shipment?? #Sketchy For those customers such as myself who work 13 hour days and are hardly at home, being able to schedule a time for me to be there and receive my purchase is hard to do, and having a company who can't even meet the basic required need of giving a set time is just unacceptable. With that being said though, there was zero "sales pressure". The bed I purchased was reasonably priced. Hopefully it's as comfortable as I remember. I would recommend purchasing your new bed from them...just make sure it's in stock first. read more

Felt welcomed when walking in. Graham did an awesome job and gave us enough info to make an informed purchase. the store was clean and nice, and the staff enforced the wearing of masks. Made us feel so comfortable. Great atmosphere. Keep up the good work. -from Steven B read more

Needed a new mattress for my son. The staff was very helpful and patient while we decided which bed to get.

So my experience here was a good one got me a new bed coming and for a good price I definitely am really satisfied with my purchase. Thank you discount mattress. read more

Needed a new mattress for my daughter's bed and randomly picked Discount mattress to look at first. Graham was so helpful and pointed us to a selection of a few choices that met our needs. Within ten minutes we found an amazing mattress at a price lower than we expected. If you need a mattress...go see Graham! read more

So the initial experience was positive. Good service in the store and bought the mattress. That's where it ended. The delivery experience was another question. I would recommend buying the mattress, however the delivery experience tainted the whole overall impression of the business. Good prices yes, but commitment on the delivery side was extremely poor. read more

The owner here at Discount Mattress was extremely helpful and pretty straight-forward. He understood my needs as I was just looking to purchase a set for my extra guest room.He gave me exactly what I wanted for an affordable price. I would definitely go back! read more

My girlfriend and I went in to see what they had to offer. We were welcomed by Graham and really made us feel welcome. He was kind enough to show us the different types of mattresses and the qualities they had to offer. We told Graham what we were looking for and he pointed us to they mattress that we fell in love with. The price was right and even gave us a great delivery rate as well. Looking forward to the new mattress! Thanks Graham. read more

I don't write reviews on here much anymore, but Discount Mattress was so great I felt like I had to! I am so satisfied with my experience. Great service--no pressure at all, just solid info and friendly guidance. I got to hear about all the features of the beds I tried, and then had plenty of space to decide which mattress was the best fit. The prices are great, delivery was a piece of cake. One of the highest compliments that I can give someone is that they are good at their job. Well these guys are GREAT at their job and seem to truly enjoy doing it. I can't recommend them enough. There is honestly no reason to shop anyplace else for a bed. read more

We went in to purchase a mattress for new construction. The closing date kept getting postponed. It wasn't a problem rescheduling at all. Graham was very, very easy to deal with and very accommodating. I ordered the wrong height box spring and he came immediately to replace it. If you're looking for a new mattress, definitely shop here. read more

This shop is very affordable compared to the other big brand mattress stores. The reason I am giving them 2 stars is because of the delivery boy( graham, if he gave me his real name) if your gonna buy from here DONT USE THE DELIVERY BOY read more

I live in Chicago. I drove all the way to Naperville to check out this specialty mattress my husband told me to go and check out. Graham, the owner had already promised my husband a special price on this spectacular mattress set and as soon as I laid on it, I knew it was the one. I immediately placed the order. Not only did they have the mattress in stock, they promised to deliver it first thing the following morning. They were true to their word. We received delivery before noon the next day. They assembled the frame, removed the base from our current headboard for better stability (which was no easy task). All I had to provide was a couple screw drivers and a hammer. They moved our old mattress to our second bedroom, and the second bedroom mattress to our downstairs hallway to be picked up at a later date by someone I am gifting it to. They worked their butts off to make sure we were set up properly. They even put a bed cover the box springs and and one on the mattress itself for my convenience. The warranty would be void if there were to be any stains on the mattress, so I sprang for the additional mattress covers (totally worth it). I had my first night sleep on the new mattress last night, and I felt great this morning! It was worth the hour drive each way to find an awesome mattress at a great price. If we had gone with the other mattresses we were looking at, we would have paid over 4x's what we paid at Discount Mattress. I highly recommend this company (location). They have many options, great prices, accommodating employees and an owner who obviously cares. Fantastic experience! read more

Went in a Sunday afternoon to look for a mattress for my mom. I saw the positive reviews, so I was confident this would be a good experience. I was right. Graham greeted us and asked what we were looking for. I told him and he quickly showed us several options. He was never pushy or put pressure on us to buy a more expensive mattress set. I was able to get a great mattress at a very reasonable price. If you are looking a mattress, I highly recommend you go in and talk with Graham. This was one of the best furniture shopping experiences I've had. read more

Fantastic place. Just bought our 2nd mattress from them. Fantastic service, great selection and super prices. We bought an adjustable frame and mattress for about half of what the furniture stores charged. Great mattresses , great service and great prices. read more

Spent the entire day looking for mattresses. After shopping at a couple places I went over to Discount to check it out. From the moment of entering shop, util the moment I left, I felt much more welcome and comfortable. Graham helped me out tremendously, and he doesn't bs when it comes to price. I would recommend Discount to anyone looking for a good deal on a new mattress. read more

This was our first visit to this store and we were pleasantly surprised by how "laid back" the whole experience was. We were greeted by Graham's mom who quickly showed us the range of beds we were interested in, then left us to try them out in our own time. She stayed within hailing distance for any questions we had, adding feedback she had received from previous customers. With excellent pricing and service, and free shipping in our circumstance, Graham knowledgeably confirmed the details and pricing, and took us through the ordering process on that first visit. I would certainly recommend this store. read more

My wife and I had looked at several other places in our area (JC Penny, Bob's, American Mattress, Mattress Firm) and had not found what we were looking for at the price we could afford. I found Discount Mattress online and saw they had quality mattresses within our price range. Both were very patient, answered our many questions and helped us find the right bed for us. Graham gave us a great price. I called back on Friday morning and ordered a second mattress, a twin for our guest room. Graham (owner) made the delivery of both on Friday afternoon, very quickly got everything set up. No dings or move rash on the walls or any issues. He is pleasant and friendly. I like the fact this is a locally owned business and deals with many American made products. Thanks, Graham and Bobby.. Not sure when we will need another mattress, but we will be calling you first when we do. read more

Bought a mattress today at Discount Mattress. Graham was very helpful, patient, and knowledgeable about all the different mattresses in the store. Free next day delivery is definitely an added bonus! read more

Tony Medina, supposedly the regional manager of Discount Mattress, left a very rude voice mail on my phone Tuesday morning in which he stated that the refund had been processed and if it doesn't show up in 24 hours, it would be MY bank's fault I will be the one to track it down. So, again, this store, which originally had the correct number based on Nicole reading it back to me after she had attempted to blame my husband and confirmed the same card number with the bank who didn't correct me as I read it to them, was making it known that it would be my fault if it didn't go through. Excellent customer service...and I mean that with the greatest amount of sarcasm. What makes me wonder is when Nicole@ Discount Mattress showed me the original processing receipt, she showed me the date and the time...NOT the card number. It also makes me wonder if she lied to her superiors in her and the processing company's mistake in inputting the number wrong b/c this was not my fault. My card number never changed, my account number never changed. This was all Discount Mattress' fault. They have accepted no responsibility whatsoever. My refund arrived Thursday morning, 7/12/13, but per Discount Mattress, I have to beg my bank for the overdraft charges thanks to Discount Mattress' mistake. Never ever ever go to this company! Go to someplace that has a long business history!!! read more

I went just there to buy my daughter a twin mattress, the owner was there. there had a $ 89 dollar and a $ 109 dollar mattress, I bought her the 109.00, buy we came home with the $89.00 mattress. We called the next day, the kid on the phone said no returns. How nice, and that he was gonna call his boss and get back with us, must of went on vaction cause haven't heard frrm him yet!! How said to take advantage of a 10 year old to make a buck. Discount is right!! He gives you what he wants, not what you pay for. Next is the BBB. read more

Gram was very helpful, and we shopped around and save over $700 on a bed that felt just the same as one at mattress firm! i highly recommend to take a look and check out some of the mattresses ! read more

Went in talked to Graham the owner who is a good dude. He answered every question that was thrown at him. He was honest and helpful and did not pressure me to buy anything. I thought I had my mind made up went back the next day he was busy and spoke with his associate. I narrowed my choice down to two mattresses. Laid on both for more than fifteen minutes and was never thrown a sales pitch. I decided on a mattress which was not cheap but there were others that were considerably more $$$. I was told the right mattress is the one you feel is comfortable. Would definitely buy from them again and would have no problem sending family and friends to them. Whole experience was outstanding. read more

I bought from Kevin and he was a tremendous help. After spending a day around all the mattress stores, I can say theirs is definitely the best prices. Rather than negotiate price, I got them to give me a free bedframe, delivery, mattress protector, and 2 pillows. The pillows came the wrong size and Kevin sent us replacements free of charge and let us keep the first two. Reasonable prices and good service. What more do you need? read more

This store was the absolute best! Talk about customer service you are talking about Discount Mattress in Naperville. I came in on a tight budget and walked out with a Full size mattress and box spring. Needless to say I came in as an amateur and walked out as an expert. With the thought that I wasn't going to be able take my bed home I was mistaken after speaking with the best Salesmen in the Mattress business. Thank you all for making this part of my move so easy! read more