I like this dispensary and I go here all the time but I had an experience today that made me wonder about the employees. I recently renewed my card and was given a coupon for $150 over three visits at Harvest. The young man who helped me told me that it wasn't good for Harvest, and it was instead good for ReeferDoc, where I could get patient education. So I looked carefully at the coupon, and that is not the case at all. An employee of this business is giving out completely incorrect information and preventing people from using the coupon that Harvest has issued. Talk about working against your own employer! My online order was not ready when I arrived so the young man went to get it and brought me a bag filled up with product I had not ordered. I ordered high potency and he delivered low potency even though I gave him my card and presumably he knows I'm a medical patient. My advice is to be super careful with your orders and coupons because some employees at this business don't know what's going on. read more

Harvest HOC - Line for online orders - Cannabis Clinics Near Me - Scottsdale, Arizona

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Interesting to see some extremes in the reviews here. For my visit I could see both ends of the spectrum... Parking might be a challenge if the place gets busy. Coming here when it seemed to be a normal level of activity (taking a stab at what normal might be) there were not many spots available at least close by. Entering, it is just plain confusing. This is my first time in Arizona so some of this might just be the local regulations. At least the people that were behind the windows were friendly enough to wave you to them. First time visitors need to show ID (obviously) and then fill out a short form. I have no idea why - again, is this HOC or AZ? Then you get directed to go through the door into the main display area to the left. What is going on to the right? Maybe pickups? I'm not sure. You then see arrows for medical vs recreational service but again, those directions might be for when things get more busy since I was just waived on to a budtender who was free. Like a place I was to in Vegas, I am not sure how the large display area relates to actually doing business here since all transactions happen at the counters. For me, I already looked online, so I knew what I wanted and though the person in front of me was service friendly they didn't seem to know much. Where is the gram weight on the packaging? Compatible with a 510 battery? What's that? You mean CCell? Oh, we are out of that but here is a different flavor of the same thing we did have in stock that you wanted. They only take cash, but ATMs are present. Why they don't take debit is again unknown. Is that an Arizona regulation or are they just not set up for that for the business? Yes, it is effectively just like going to the ATM, but it would be one less step for customers who no longer carry much cash. Overall, based on this one experience, Arizona has some catch up to do in order to be a fully integrated legal state. read more

Harvest HOC - Cannabis Clinics Near Me - Scottsdale, Arizona

The hands down best dispensary I've ever experienced!!! It's extremely clean, customer service oriented, the staff is so kind and helpful!! I love Marc and Glenn they always make me smile when I come by!! They have a vast array of selections to choose from and affordable prices. I recommend their $6 pre-rolls read more

Harvest HOC - Cannabis Clinics Near Me - Scottsdale, Arizona

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Great location. I was greeted by a friendly budtender who helped me review all the different options available. Great weekly deals, 5 pre rolls for 20, couldn't ask for a better deal! read more

Harvest HOC - Weekly deals - Cannabis Clinics Near Me - Scottsdale, Arizona

Scottsdale I've been to many Harvests dispensaries, I've never had a good experience at this one.. the staff is so rude that the customers walking out are wishling other patrons luck.. my last visit was 04/27/2024 hopefully management can set higher stander in the future! I'll be changing dispensary! (ASAP!) Be Better! you're community and customers deserve better.. read more

Having flown into Phoenix, and staying in Scottsdale, I hadn't brought any green that I needed for my health issue. I don't have a medical script for this, so I still purchase it recreationally. I really feared that purchasing a hybrid cone would be expensive, but shockingly it wasn't. This shop is very professional, and made me think by its outside business look that it would be expensive. Having been to other dispensaries, even from my home state, I found this one deceives by it's professional look because the prices are competitive to those where I come from. If I'm ever in the area again, this will be my go to place for what I need. read more

Shaggy gave me some great advice on a couple excellent pre rolls. Thanks bud! Last visit picked up some Dream Stream cartridges. Soo much better that drip hands down!! read more

So I walked in and explained to the girl helping me that I was looking for a nice sativa that I could function on. She recommended a new product they are selling called Baby Jeter Durban Poison. So I got home and expecting guests within the hour, took 2-3 hits and I was absolute toast. I've done everything THC wise and I literally felt like I was having a bad trip. I could barely stand and felt like I was speaking in another language. If you're looking for experienced bud masters I'd visit ANC in Cave Creek. It's obvious this girl I dealt with have limited experience. Her ignorance could've killed me falling down the stairs. She neglected to tell me it was wrapped in keef & infused. So instead of taking back the product which they should have they gave me a 15% discount. Being an attorney they have opened up a huge can of liability. It's no different than a pharmacist giving you the wrong medication. Start hiring real bud masters instead of idiots that haven't a clue. Take your 15% discount and shove it up your ass. I will never visit this place again and would never recommend this place to anyone. read more

Harvest HOC - Cannabis Clinics Near Me - Scottsdale, Arizona

Whoever manages this one, does such a great job! I love harvest but this location is the best!

Clean, popular & lots of daily/weekly deals. This is the only location I have been to but from what I can tell it seems to be the best! If you don't have your medical card you may have to wait in longer lines but boo hoo. Harvest has the best quality flower & concentrates & prices in the state! Check the deals and talk to the staff. I've been to a lot of shops, this is the best. read more

Nice place, the customer service is really helpful. The problem is they are often out of stock of basic products. 100% out of gummies the last 2 visits. Has also been like that several times in the past year. read more

Keep Sydney around!! The deals and quality product are always on point, but the staff there is generally helpful and knowledgeable. Sydney is by far the most helpful and empathetic budtender I have come across there. She helped me get exactly what I was looking for and when we found out a promo was not available, even made sure to go above and beyond for me. Awesome shop made better by an even better staff. read more

Super big shout out to Chelsey. I forgot to look at deals before heading in. Luckily Chelsey helped out explained the deals to me and also was super knowledgeable about the strains and how they affect you. This is my "home" dispensary because they've always got fire deals and great customer service you all rock ! read more

Harvest HOC - Cannabis Clinics Near Me - Scottsdale, Arizona

I just met Scotty who has the most amazing Customer Service skills! He made me feel like I was his friend and favorite customer! His JOY is contagious (in a good way). Scotty is extremely knowledgeable and helped me so much with finding the exact products that I needed for my personal situation. Go see Scotty and leave with a heart full of happiness, a huge smile on your face and the right products for your specific needs. read more

Stress Fest! God, you Need to smoke a bowl after going in there!!! Help is rude, loud, anxiety ridden. The help needed to smoke a bowl they need to turn the music down and they need to learn something. Never again. read more

I felt like I was bothering them by being there. Haha. Person who checked me in definitely didn't want to be there, I hear you and I see you. But second person who checked me out, definitely didn't want me there either. Lol read more

I never write reviews but after reading a few Karen's reviews, I will. If you are unhappy don't take it out on a business by giving them a low rating for a crackhead walking around their parking lot or because music at a dispensary wasn't to your liking. The prices are fair, it's clean, idk why someone would say it's an unorganized place....probably means their life is unorganized but what do I know. Thank you harvest for being open late and having a helpful staff read more

Friendly, knowledgeable and helpful staff. Quick in and out. My go to place. Lots of great choices.

The person who checked me in who knew nothing about the website or medical I D cards and offered no help to find someone as I was struggling with my Medical ID. After finally getting checked in ... and then waiting in the foyer in front of her and she doesn't tell me I can just walk in. I don't have to wait to be called. I finally walk in. I was so aggravated by that time I felt that I did not want to spend one penny in there, so I walked out I walked out never to return. There are many dispensary around to put up with that disinterested attitude when you are spending a great deal of money but the managers should be aware. read more

Harvest has always been my go to place. They're affordable, the workers are helpful and very friendly. I don't understand all of the hate reviews. I've gone to this dispensary for over 8 months and never had a complaint. The people that work there are so nice and welcoming. I recommend this dispensary over any other dispensary in the valley btw!! read more

It was fabulous. Very helpful staff! Clean-organized, and very pleasant to shop. I was in and out in no time. read more

This place is the worst!!! Terrible customer service and they are soooooo slow!!! Expect to wait 45 min to get help because the staff are either to stoned or to stupid to do the job. read more

This Harvest location is awesome! If you see a line do not be discouraged, the staff here moves quick and helps people get in and out in no time! The products are high quality and if you have questions about what you'd like to experience the recommendations that they give are phenomenal. I've been to a few Harvest locations but this one is definitely my favorite. read more

Sione was our bud tender, and he gave us the best customer service we've seen in quite some time. He took his time explaining certain strains and how to understand the menu system! I had an amazing experience here, I'm definitely coming back ASAP. Great Job Harvest & Sione read more

Guys it's time to stop giving preferential treatment to medical when 2/3 of business comes from rec. why do you make me wait in line for 15 minutes while multiple people help medical, one employee helps rec with 8 waiting. Run your business like a business. Second, I note you already reduced your loyalty program points from $7.50/1000 to $5/1000. Why? read more

I like the approach here where the actual budtenders circulate on the floor available to answer questions and recommended products. Harvest seems to have a wide selection. The only drawbacks seem to be: 1. The majority of the cashiers seem utterly confused about the products I've written down that I want and possibly life in general. 2. They seem to be out of stuff a lot. I've only been here a handful of times but I've noticed some obvious shortages. Window staff and floor staff are always very pleasant. read more

Had a good experience overall. It's really nice and clean. They sell recreational and medical. If you are buying an ample amount, note that it'll take a while to check out. I noticed everyone took a while to check out. The guy who checked me out seemed pretty strung out and could not keep track of how many little tubs of Wyld I was purchasing. He was helpful, but he wasn't efficient. read more

I been to this Place customer service was the worst , front desk check in , I have spent $100 to $200 a month since it been open and I need to go to restroom, it was urgent and they would not give me the code as a customer, said did not have one for me use .. I left and will never go back .. unbelievable!! read more

Apple Maps says it opens at 7am. When you get to the store you will find it opens at 8am. Apples fault. But what is not apples fault, is the employees attitude. The big guy with long hair who always wears a Hawaiian shirt. Your attitude is the worst. read more

I used to love going to this dispensary, their rewards system is great if you smoke regularly. Recently, almost every single online order, I arrive and I'm told that the prerolls I ordered are no longer in stock. I am then given some bad "Modern Flower" weed, and the prerolls themselves are smaller than 1 gram. After today's order, I was approached outside by an employee and told that the employees sometimes pocket the good prerolls and then switch your order out with the modern flower brands. This seems to have only started in the last 2-3 months. Shady all around, and no quality control. read more

Can't really recommend this place. First time I purchased here the customer service was fine and efficient. The second time, not the best experience. First I was accused of not checking in and they were yelling in the main room. Why were they yelling? I go to check in (again), the girl did apologize, since she realized her error. Furthermore, the girl at the register had some issues with my order, and had an attitude. I get it, working in retail/customer service can be difficult but I am never rude to my clients or talk down to them. Overall it was an inconvenient experience. I did get what I needed, which is always appreciated, but I'm not surprised being treated differently here given the location of the area. The harvest locations in Mesa and Tempe are better at not singling people out due to race or ethnicity. read more

I was shocked how this dispensary has literally gone down hill! I used to experience kind, friendly and helpful people who worked there. In addition they always had at least one or two employees helping customers with questions. As I entered last week, I was taken back by how empty the place was and how the bud tenders that I encountered were rude and unhelpful. I will not go back to this place ever again. I left with a bad feeling and that is not ok. I proceeded to go to another dispensary where I was greeted with smiles and very helpful employees. Harvest, get your act together. You were once my go to dispensary but NO more! Customer service is so important and I don't know what happened here but the service you once prided yourselves on is now non existent. read more

This place is terrible. The staff is okay-ish. I'm from San Diego and after this visit, I feel like we have a higher standard in CA. My experience here was not good. First, waited in line for 40 mins, the boards are useless and tell you nothing. We wanted to be prepared when we got to the counter but thats impossible due to the boards lack of info. You have to wait until you get to the counter to see what is available which is incredibly annoying and makes the lines go super slow. We were in line for a long time and anytime someone came in that was on the medical side they got to cut everyone that had been waiting. They have two lines. What is the point of having two lines if you make everyone in the recreational line wait while all of the staff helps the medical line? I will never go back to this place due to the wait and lack of organization. Do better. Be better! read more

Most important - their prices are absurd. I use Medmen in Scottsdale, and their prices are not only better on everything, it is smaller, people are really nice, and you can purchase more products at a low price. Harvest is full of people who don't look at you, don't smile, it kind of goes against the spirit of a cannabis dispensary. Mellow and helpful. I will not use them again, any of them. Their employees need communication and retail skills training. read more

Been to several other harvests, Went in to a grumpy dude, who looked miserable Like he hated me for being a customer. I'm a med patient told him it's my first time to the location, he didn't tell me there was a med line, after I mentioned how long the line was. They don't call names, just wait in a big ass fucking line. No direction. The lady up front said awhhh we have a med line. With no signs. No warning. 30+ minute waste of my time. Didn't call my fucking name. What's the point of checking in. read more

So if you go to this location. Go to Scott! He's knowledgeable and will absolutely get you what you need within your budget! All of the staff are super friendly but Scott is above and way beyond! THANN YOU! read more

Love the selection at harvest. Gustavo helped me out and was very knowledgeable about the products and was understanding of what I was looking for. I had a great experience! read more

Long line, lots of counters but only two people working slowly. Left and went elsewhere.

If I could give less than 1 star I would. Employees and managers are rude and dismissive. Almost every time I come here there is an issue. This last time they messed up my order and total and then refused to give me the money that they owed me and tried to tell me that all sales are final and they don't give cash refunds. It's not a refund if you overcharged me and now you owe me the difference. I had the receipt and had done the math to show why I was owed the money and TWO managers told me that because they had a deal going on and I got money off because of the deal that I had received more than enough money off so they would not pay me the difference that was owed to me, due to their employee's mistake. And when the employee got frustrated because the transaction was taking too long he called me a b**** under his breath, that was also just swept under the rug by the manager. They charged me for 2 full gram cartridges that were $39.99 each. After looking at the receipt, while I was still at the counter doing another transaction, I told them that I didn't want full grams and I just wanted .5g cartridges, which are $19.99 each. They took the 1g cartridges and brought back the correct ones that I asked for and then said that they were "giving them to me for free" but they didn't give me any money back. How is it free if I already paid almost double that for the wrong ones? My original total was $323.92 after discount it was $187.92. My correct total should've been $287.90 and after the discount $151.90, a difference of $36.02. How is something free if I overpaid almost $40. DONT SHOP HERE! GO TO SOL INSTEAD read more

If you can avoid this place, do it. If you're medical maybe you'll get better service idk... I've come here 10+ times and every single time I leave upset. Today I made an online order because if you don't they will make you wait in line for 30+ minutes because they will serve every medical/online order first, including people who keep walking in as youve standing there, even tho they're coming in 20+ min after you've already been waiting... so since that's my usual dilemma I opted to order online this time to see if it is just me who sucks and not them. Well I get there and of course they don't have my order. So I just asked for an 8th and a preroll. I was charged for both but they didn't put the preroll in my bag. So I try calling and when you try to speak to an actual person they just keep rerouting you to their main menu until you get so mad you hang up and decide to try to forget how bad of an experience you just had. I keep trying and I keep getting terrible results. Idk why I even keep coming back. Also once I went in at 6:40pm last tome cuz they close at 7pm and they turned me away because they "already have people in line" Lol ok so you guys don't want lasting customers and you don't care about making money. Good to know. Will go to SOL where they actually appreciate me! If you don't care about being ripped off or waiting forever then you'll love it here ;) read more