Deeply Disappointed with Life IVF - Please Read Before You Choose This Clinic…read more I normally don't write reviews, but after my experience with Life IVF (Arcadia & Irvine locations), I felt it was important to share in hopes of helping others avoid what we went through. We started our IVF journey at the Arcadia location, expecting a full-service clinic. What we quickly found out is that there is no doctor on-site--all procedures, including retrieval and transfer, are done 45+ miles away in Irvine with Dr. Yelian. The only doctor at Arcadia was Dr. Johnson, who only offered brief telephone consultations. During my treatment, I never saw a doctor in person until the day of egg retrieval and embryo transfer. That alone was unsettling. What made it worse was after my egg retrieval, Dr. Yelian mentioned I should look into adenomyosis--which was incredibly disheartening since that was the main reason I was pursuing IVF to begin with. It was clear he hadn't even reviewed my file. I felt like just another number in a system that prioritized volume over care. Following the procedure, I experienced severe pain that required a trip to the ER. Not a single nurse or doctor from Life IVF followed up with me, asked how I was doing, or offered any aftercare guidance. The lack of compassion was astounding. Then, after our first embryo transfer failed, I wasn't even informed by a doctor. Instead, a nurse casually told me the transfer didn't take--without even checking if my husband was present to support me. She offered no next steps, and it took three days of me calling repeatedly to finally get a callback from Dr. Yelian. After everything, I made the decision to transfer my remaining embryos to another clinic. Shockingly, Dr. Yelian tried to scare me during the required phone call by saying other clinics might "put the wrong embryo into you." I was appalled that a doctor would say such a thing--clearly a fear tactic, and highly unprofessional. In the end, we found a new IVF clinic, where we received thoughtful care and attention. We had a successful first transfer and now have a healthy and happy 1-year-old. It's taken me time to write this review as I've been busy with our preemie and adjusting to new motherhood, but I can't stay silent. People deserve to know what they're walking into. If you're considering Life IVF in Arcadia or Irvine, please be cautious. There is zero continuity of care, minimal doctor interaction, and very little compassion shown throughout the process. Your fertility journey is too important to entrust to a clinic that treats patients like numbers on a spreadsheet.

I am writing this review to provide an impartial account of my experience, independent of the…read moreclinical outcome. My wife and I were referred here via Kaiser. While we understood that IVF is a complex process, our experience was defined by a lack of guidance, transactional interactions, and poor communication. Initial Consultations and Onboarding Our journey began with a confident in-person consultation. However, I found it concerning that the doctor did not review our labs or medical history during this meeting. As first-time IVF patients, the terminology and contracts were overwhelming. The "welcome call" intended to explain the paperwork was unhelpful; the staff member was difficult to understand, and the specifics regarding the limitations of our plan were not clearly articulated. Communication and Administrative Hurdles The first major issue occurred after our first round. When our embryo testing came back "inconclusive," we received a brief email and one missed call. When I attempted to return the call five minutes later, I was told I had to schedule a formal doctor's appointment. To speak with someone within 24 hours, an additional fee was required; otherwise, we had to wait 72 hours. After a series of missed connections and scheduling errors on the clinic's part, we finally spoke to a doctor, but received no "next steps" or expert guidance--simply an instruction to return when we were ready. Financial Transparency and "Transactional" Care During the second round, we were blindsided by unexpected charges. We were told mid-appointment that we owed $500 because we had exceeded a set number of visits for the extraction period. This "per-visit" fee was buried in the contract and never verbally highlighted during onboarding. When we filed a complaint, a different doctor acknowledged that communication was a recurring issue with their newer staff. However, the subsequent "clarification" of our contract felt cold. We were explicitly told that the clinic's low-cost business model does not allow for "hand-holding." It was even suggested that other clinics would not take our case or would simply "drain us" of money--a statement we found ironic, as that was exactly how we felt at this facility. Final Assessment The service throughout was strictly transactional. There were no follow-ups, no strategic game plans, and no expert consultations to review why a round failed or how to improve the next. To this day, we have not had a follow-up conversation with the doctor regarding our last round. While some staff members are pleasant, the overarching culture treats patients as numbers on a checklist. If you are looking for a partnership or a medical team that provides professional guidance and empathy, you may want to look elsewhere. Here, the expectation is clear: provide payment, and the clinic will perform the task, but do not expect any support beyond the bare minimum.

I am so thankful we decided to work with CARE. We had consultations with multiple clinics but none…read morehad the amount of attentiveness we found at CARE. From the initial consult, throughout our entire journey til we got a positive result, they guided us through every step of the way with the utmost professionalism. I love that you are assigned a coordinator who you can reach out to at any time with questions, concerns, etc. who will respond straight away. I have heard horror stories of it being impossible to reach staff at other clinics. You will NOT have this issue at CARE and that is so, so important with such a sensitive topic as fertility. The entire staff from Dr. Q, Nancy, Sandy, Jennifer, Kate, Morgan and everyone there became like family to us and we are so grateful they were there through the whole process and cannot wait for them to meet our little one next June!

My wife and I am very happy to choose the Care Fertility. We were trying to have baby for almost 4…read moreyears, and then we decided to check with Care Fertility for more information. Doctor is very professional and giving us detail information and advice about the IVF process. We started the process from 2018 Sep, and very glad that my wife is pregnant and due date is 10/07/2019. We are very grateful for all the people who helped us go through IVF, and especially thankful for Florrie. She helped us to explain detail about the insurance process, and encouraged us to be more positive for the baby. I would highly recommend Care Fertility for my friends who look for IVF treatment.

I am incredibly grateful to Dr. Llarena and her amazing team for helping me through my IVF journey…read moreand making my dream come true. At 43 years old, this pregnancy means more to me than I can put into words. Dr. Llarena was extremely thoughtful and precise throughout the entire process. She continuously adjusted my medication protocol to find the best stimulation and ovulation plan for my body. During the embryo transfer process, she also carefully tailored my medications to give my uterus the best possible support for implantation. Thanks to her expertise and personalized care, I was able to create a healthy baby boy embryo, and incredibly, my very first embryo transfer was successful and resulted in implantation. I am now 14 weeks pregnant, and I could not be more thankful. What makes this journey even more meaningful is that three years ago, Dr. Llarena also successfully helped me create a healthy baby girl embryo. I have kept that embryo safely stored, and I hope to come back in about a year, when the timing is right, for another transfer and hopefully continue growing my family. Dr. Llarena is not only highly skilled and knowledgeable, but she also made me feel that every step of my treatment was carefully considered and individualized. I truly appreciate her dedication, patience, and outstanding medical expertise. I also want to sincerely thank her entire team for all of their support, especially her assistant Kelly, who was always patient and thorough when explaining my medications and treatment instructions. Thank you so much, Dr. Llarena, Kelly, and the whole team, for helping me reach this incredibly special milestone. I will always be grateful for everything you have done for me, and I look forward to seeing you again when I am ready for my baby girl's transfer. -Bo

Dr. Molly Quinn and Josephine provided me with wonderful care, support, and guidance from Day 1…read morethrough the time of my egg retrieval. I am truly grateful for their kindness, patience, and professionalism throughout the entire process. Thank you so much for making my experience as smooth, comfortable, and stress-free as possible. I truly appreciate everything you have done for me!

I first met Rosa almost 4 years ago when I am had been trying to get pregnant for a year, she…read morere-centered my uterus and I literally got pregnant three days later! She truly does have Fertile Hands! I have recommended her to all my friends and family. I came back to her recently because I felt like I needed my uterus lifted again, and I feel lighter and more centered. The woman has a gift!! I can't wait to come back and try all of her new machines for lymphatic drainage too! Thank you Rosa!

I made an appointment with Rosa for an abdominal massage which was well worth it.. She has a…read morewonderful presence and demeanor. She imparted a wealth of knowledge and to top it off, some back pain that was longering for years completely vanished. I had been contemplating going back to a chiropractor to resolve this back pain but who would thought that her dominal massage was the answer. I noticed its absence the moment I got off the massage table. So, two for one! I'm so happy I found her and I'm looking forward to my 2nd visit tomorrow.

Dr. Oropez is the best! He takes the time to truly understand your concerns and walks you through…read moreevery step of the process. During each session, he explains the purpose of the different acupuncture points and approaches fertility challenges with genuine compassion and care. I began seeing Dr. Oropez after experiencing an ectopic pregnancy in December 2024. I strongly believe that his care and support played an important role in my journey, and today I am five months pregnant. I trust Dr. Oropez so much that I recommended him to a close friend who was also experiencing infertility. She began seeing him for both acupuncture and hypnotherapy. Infertility is an incredibly sensitive and personal subject, and I would never have made that recommendation if I did not fully believe in his practice and the care he provides. If you are considering working with Dr. Oropez but are still on the fence, I truly cannot recommend him highly enough!

I am incredibly grateful to Dr. Oropes for all of his care and support throughout my fertility…read morejourney. He is compassionate, knowledgeable, and truly dedicated to his patients. From my very first appointment, he made me feel comfortable, listened to my concerns, and gave me hope. After struggling with fertility, I finally became pregnant, and I truly believe that his fertility acupuncture treatments played an important role in my journey. Every session was relaxing, and I always left feeling more positive and hopeful. Thank you, Dr. Oropes, for your kindness, expertise, and encouragement. I will always be grateful and highly recommend you to anyone looking for fertility acupuncture.

My partner and I discovered Reproductive Fertility Center with the help of my mother and were…read moreexcited to get started after seeing the company's presence on the web. So, I was chatting with my mom about wanting to have a baby, and she googled fertility clinics. This was the first one, and my wife liked the website and the information they had on same-sex couples, so we went! Our fertility journey with RFC to be one of strong support and over time...the entire staff felt like family!! My fertility journey at RFC was amazing! We didn't want to leave. We even asked Dr. Lin if he could deliver the baby because we loved our experience at RFC so much! Lori was our coordinator, and Nettie was our second coordinator. They know what they are doing. Dr. Lin is excellent. Don't worry about reaching out to them. They are always a phone call away!! We are now 7 months pregnant with our miracle baby thanks to everyone at RFC!! I would highly, highly recommend!!

I don't recommend this alhambra office. Basically we paid $400 for a bag with a pen and a lotion…read more They have the worst customer service, and they don't talk to each other. I spoke with someone around 12 to come a get an ultrasound (it had to be done that day, (if not I had to wait for the next cycle) and she said she would call me back. I called back again at 2 and this time I reached out to the doctor, who never answered. I called back and they then said that the lady who does this procedure had left, and now they wanted me to drive all the way to their other location in Burbank. She had no recollection of my message from 12pm Maybe the other locations are better but this one in Alhambra, leaves a lot of room for improvement.

I found Dr. Rose back around 2019 when I was struggling with recurrent miscarriages. Dr. Rose is a…read morevery good and knowledgeable doctor. She is also very straight forward. My husband and I were entertaining the idea of iui or ivf and went through several consultations with other doctors before I had a successful pregnancy naturally. Thanks to Dr Rose's recommendation of baby aspirin, progesterone, and monitoring I was able to carry not just 1 baby to full term but 3. Dr Rose delivered 2 of my boys and I am very grateful for all that she has done. Dr Gau delivered my last boy 2 weeks ago. She is also very good. I love how caring both doctors are and also how clean the office is. The other office staffs are also awesome. Thank you Dr. Rose and Dr. Gau for taking care of me and bringing 3 of my kids into this world safely.

My wife started her pregnancy healthy, but during her second trimester she began experiencing…read moresignificant swelling and rapid weight gain. We raised these concerns during her prenatal care, but Dr. Rose attributed the changes to my wife's diet. At eight months pregnant, my wife's blood pressure suddenly skyrocketed. We went to the ER, where we were told she had preeclampsia and that our baby needed to be delivered that same day. Our son was born a month early by C-section. Thankfully, he is healthy and growing strong. Looking back, I strongly believe the warning signs should have been taken more seriously and investigated further rather than being attributed to diet. The experience left me feeling that my wife and son were put at unnecessary risk. Another major concern with this practice is the lack of continuity of care. My wife was not consistently seen by the same doctor throughout her pregnancy, which made the care feel fragmented and, in our experience, contributed to concerns being overlooked or not followed up on appropriately. This was one of the most frightening experiences our family has ever gone through. I would encourage any expecting mother experiencing sudden swelling, rapid weight gain, high blood pressure, or other concerning changes to advocate strongly for herself and seek immediate medical attention if she feels something is wrong.

Dr. Bentolila has been a key part of my fertility journey, and I genuinely can't say enough good…read morethings about her. She helped me prepare for my first pregnancy, and now that we're working toward baby #2, she's right there with me again. What sets her apart isn't just her expertise, it's how she makes you feel in the room. She's a great listener, always supportive, and never makes you feel rushed or like just another appointment on her schedule. You can tell she actually cares about her patients. At this point, I genuinely look forward to my sessions. With a toddler at home, it's become my little pocket of "me time", and I always leave feeling better than when I walked in. If you're navigating fertility or just need someone in your corner, I can't recommend Dr. Bentolila and Taproot enough.

My daughter suffers from hyperhidrosis, severe menstrual cramps and was a college athlete. She had…read moreservice done for her hyperhidrosis. It actually helped her considerably, and it also helped with her cramps as well as your Sports injuries.

I had my first theraputic massage with Emi! It was heavenly. A perfect balance of strong deep…read moretissue work and gentle pressure. She was very intuitive with what my body needed. The space is gorgeous and the thriving plants that greet you reflect the energy of the space. Highly recommend!!

I've been a loyal client here for over seven years and have always had positive experiences, which…read moreis why writing this review is disappointing. During my most recent 90-minute massage, the therapist introduced a treatment that was never explained to me or discussed beforehand. I wasn't asked for my consent until after it had already been used on one side of my body. I later learned it wasn't even part of the massage service I had booked. I left with significant marks on my legs for days afterward--something I absolutely would have declined had I been given the opportunity to make an informed decision beforehand. To their credit, management acknowledged my concerns and confirmed that this technique is not part of the massage service they offer. However, the resolution offered didn't reflect the seriousness of what happened. When I respectfully explained why I didn't feel it was appropriate and asked them to reconsider, I never received another response. Everyone makes mistakes. What matters is how a business handles them. Unfortunately, what began as an issue with informed consent ended with poor follow-through and communication from management. After years of supporting this business, spending hundreds of dollars on services and gift certificates, I expected much better. I hope they take informed consent more seriously and do a better job standing behind their services when they fall short.

Highly recommend Dr. Guner. From what I understand, the doctors are from USC but they use the…read morefacility and staff at HRC - Pasadena and the surgery center RSA which seems to be a different entity than HRC. Tldr; doctors are great, staff is a hot mess garbage fire. Would like to give HRC - Pasadena a 0 star. Recommend reading the recent reviews there, it's pretty hilarious and sad My partner and I both had our eggs extracted, and Dr. Guner was our doctor. She seems to truly care about her patients and she took the time to answer our questions. She sends follow up notes for your visits and you can most definitely reach her for anything urgent. We also saw Dr. Dooby (not sure if that's how it's spelled) and she was super personable and gentle. The doctors don't make you feel like a cash cow getting herded through the process for money. Can't really say the same for the HRC - Pasadena staff and nurse. They were pretty useless and lied to us on our first visit saying they were closed at 10 AM Sunday. They aren't closed. Their staff just wanted to leave early because there were no other patients scheduled past 9:30 AM on that Sunday. I fought with three receptionists/staff/call operators until I finally got my foot through the door. Best advice is to advocate for yourself and try to connect with someone that is not just a call center operator if it's something urgent or can't wait until the next business day. They also didn't show us how to do the injections so we YouTubed everything. Good luck and hang in there! You are putting your body and mental health and work schedules through a lot in this journey but I commend all the ladies out there for even starting your journey.

We had a great experience with the USC doctors and residents - actually had the distinct pleasure…read moreof having many of them help us and interact with us including Dr. Ho, Dr. Guner, Dr. Paulson, and Dr. Quinn. The staff and nurses are professional and organized and they accept Progyny. Would recommend