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    Haruhi Head Spa

    4.0 (1 review)
    Closed 10:00 am - 7:00 pm

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    5 months ago

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    Elements Massage

    Elements Massage

    3.9
    (11 reviews)
    2.0 mi
    Certified professionals
    Offers customized solutions

    I initially sought treatment for what I believed was a frozen left shoulder. After completing 12…read moresessions of SoftWave therapy without improvement in my range of motion, I began physical therapy. My therapist recommended massage therapy to help release the severe muscle tightness around my scapula, armpit, and collarbone. My session with Naomi was excellent. She took the time to understand my pain, limitations, and restricted range of motion. While some of the work was painful due to the extent of my muscle tightness, she was skilled, patient, and respectful of my boundaries throughout the session. She managed to effectively address problem areas without pushing beyond what I could tolerate. Because of how positive the experience was, I signed up for a monthly membership and scheduled a longer follow-up session with Naomi. The facility itself was clean, quiet, and relaxing, which made the experience even better. Unfortunately, shortly afterward I learned that my shoulder issue was more serious than originally thought. Imaging revealed a torn ligament that will require surgery. As a result, I called to cancel my membership since I would not be able to receive massage therapy for an extended period while awaiting surgery and recovery. When I called, I explained my medical situation to the receptionist. She told me my membership would be canceled and even wished me a successful surgery and recovery. However, I was later charged for another month. When I called back, I was informed that cancellation requires a separate form and signature. This information was never provided during my initial cancellation call. My concern is not with the quality of the massage services or Naomi, who was wonderful. My concern is the inconsistency in information provided regarding membership cancellation. If you decide to sign up for a membership, make sure you obtain all cancellation requirements in writing and confirm that any necessary forms have been completed. Depending on who you speak with, you may receive different information. It is frustrating to be charged for services that I am medically unable to use, especially after making a good-faith effort to cancel the membership when I learned surgery was necessary.

    Unfortunately, based on this visit, the experience felt like a waste of both my time and money, and…read moreI would not return. Julie was recommended by the receptionist since it was my first time there. I had a facial with Julien and truly appreciated her bubbly and friendly attitude -- she made me feel welcome right away. That said, the facial itself needs significant improvement. While the room was clean, my skin was not properly cleansed at the beginning of the treatment, which did not create a good foundation for the rest of the service. The overall atmosphere also lacked relaxation, which is an important part of the experience. Unfortunately, this was the least satisfying facial I've had. The treatment would benefit from a much more thorough cleanse to start, as a lot of product was layered onto the skin. The steam was not functioning evenly and only reached one side of my face, which affected both comfort and results. Additionally, the massage pressure was extremely light -- to the point where it was difficult to tell if a massage was being performed. Overall, the facial lacked structure, confidence, and a sense of professionalism. While Julien has a friendly demeanor and potential, she would benefit from more hands-on training or mentorship to refine her technique and consistency.

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    Siena Massage - Adriatica

    Siena Massage - Adriatica

    4.6
    (51 reviews)
    3.2 mi
    $$

    I went here for a massage with a friend. It was such a great atmosphere! Best beautifully appointed…read moreand calming. My massage was relaxing. Christina was great and I left feeling refreshed!

    Third time is a charm!…read more I'm a new member at Siena Massage, and so far my experience has been a mix of excellent and disappointing visits. My first massage was with Chris, and he was very professional. His deep tissue massage was excellent, and he clearly knew what he was doing. The only minor thing was that the hair on his arms felt a little uncomfortable against my skin, but that certainly wouldn't keep me from recommending him. Since I'm a new member, I wanted to try different massage therapists to see who would be the best fit. My next appointment was with Micaela, and unfortunately, it was very disappointing. When I scheduled the appointment, I was promised complimentary aromatherapy for my birthday. I arrived 15 minutes early, but she didn't bring me into the room until about 5 minutes after my scheduled time, and then the session ended about 10 minutes early. I never received the promised aromatherapy, the massage wasn't the deep tissue I had requested, and she didn't remove the massage oil afterward. The worst part was that her long fingernails kept digging into my skin throughout the massage, making it uncomfortable instead of relaxing. I left feeling very disappointed. I shared my experience with the receptionist, who apologized and promised that I would receive complimentary CBD oil at my next appointment. Today I returned, expecting another disappointing experience. The promised CBD oil wasn't used, but I don't hold that against my massage therapist because it seemed like no one had communicated it to her. This time I had Jess, and she was absolutely amazing! Before the session even started, she noticed I was coughing in the lobby and kindly offered me water and mint candy. That small act of kindness made a wonderful first impression. During the massage, she found every sore muscle in my body and gave me exactly the deep tissue pressure I was looking for. She worked for the full 60 minutes without cutting the session short, and her hands were consistently working the entire time. She also finished the massage by removing the oil with hot towels, which made the experience even better. Overall, my experience at Siena Massage has been inconsistent, which is why I'm giving it 3 stars instead of 5. The quality really depends on the therapist you see. I'll definitely be booking future appointments with Jess, and I hope the communication between the front desk and therapists improves so that promised services are consistently honored.

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    Haruhi Head Spa - massage - Updated August 2026

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