Good: Friendly, professional staff Bad: The Prosper location is co-located with another office Overall: Highly recommend I was having some discomfort in my back, so I scheduled an appointment. Honestly, I reviewed several options and chose this business because of a reply to a negative review. I thought the response was professional and courteous. I imagine that can be difficult to achieve when someone says something negative about your small business. The Prosper location is a satellite office, so it is co-located with Apple Counseling. When you arrive, there is a sign on the glass partition that tells you to sit and wait for the therapist to come retrieve you. This was initially a little awkward, but it wasn't overly burdensome. The masseuse was professional and friendly. The bed was warmed for my comfort and the masseuse asked me for my preference regarding the type of massage. This came in the form of how much pressure do you prefer on a scale of 1 -10. Admittedly, I've only been to this location on one occasion, but I now understand the attraction of a routine massage. It was a comforting experience and something I hope I can find time to take advantage of again. If you are looking for a massage I would recommend this business. I imagine the experience is the same with most businesses that provide this service. For me, the response to a negative review and my personal experience with the masseuse made this business the right choice for me. read more

I've never had a fascia release type massage before Quantum, but I will ONLY be getting this type from now on. My range of motion when I leave my sessions is incredible. read more

I have received a massage from Hayley excellent service. Made sure I was comfortable with pressure. I would recommend he to anyone. Thank you read more

I've been going to Quantum for nearly 3 years. My masseuse of choice is Gabi. Both Gabi and Lavinia are amazing. Their training and understanding of the muscular system makes them the best therapists I've ever used. read more

Ive been here twice so far and already know I'll be coming in monthly at least! Ive had to deal with chronic neck and back pain for years now and while chiropractors help sometimes, most of the pain is muscular. This causes daily headaches some weeks and a ton of tension throughout my body. Lavinia has already helped so much! As with any type of healing for your body it will take more than just one visit to see drastic changes but so far with the second massage I could really feel my muscles starting to relax and with the next few massages it will get even better. Lavinia is great with deep tissue massage which is what I needed especially for my shoulders and neck muscles! read more

Quantum recently sent out a flyer in Prosper for what appears to be a new location; original location in McKinney. I typically hesitant to try be massage places but my regular place is in Plano and was hoping to find a top quality place in Prosper where I live. I book a 3p appt for today a couple days ago via their website. Today around 1:30p I get an email saying my appt has been changed to 3:15p. I send a text asking if this is correct and Lavinia say yes that she is running late. Im find with that but had to be going by 3:15p since I had plans at 5p and still needed to come home and get ready. I show up at Prosper location at 3p and figure I would go inside and wait for my 3:15p. Well, the door is pocketed and no one is there. It pears they are renting space at a counseling office?? Windows are cover I dust and does t look like there is anyone here on a regular basis. For sure not a reception person. At 3:05p I call the therapist and no answer, so I text "place looks closed". I get a text back saying "I'm at the Mckinney studio and will be there at 3:15p". Now that means, it's all a rush from here and no way the massage start till 3:20-3:25 and now it will Make me late for my plans. I get couple apologies but no offer to compensate me driving from frisco early to make my appt time to find out it's closed with no staff. I get another apology and told they have another therapist at this (Prosper) location. Really? Don't plan on trying this place. I'll stick with my drive to Plano to Hiatus Spa read more

I learned about this business through GroupOn and was very excited to learn that I could receive massage treatments so close to my house. I purchased two GroupOns: one for myself and one for my wife. Seemed like a nice way to become acquainted with a small business and then to become a regular customer. My wife took the first GroupOn and she had a very nice massage and also received some excellent tips. First experience we would rate 4 stars: if we had stopped here then we would likely be a customer for life! Unfortunately, the other GroupOn which I was planning to use was on the verge of expiration, and I was too busy to make time, so I offered for my wife to use mine. Instead of this being a gift to my wife; I ended up with a wife that was very distraught. Apparently, the therapist thought my wife was abusing the system so treated her like a second class citizen. This time the massage was very rough, probably because the therapist was upset. During the massage the therapist took several incoming text messages which is disrespectful and distracting to someone receiving the treatment. After the treatment my wife was lying on the bed still scantily dressed and the therapist stood over her and demanded that she call Groupon to cancel and to pay her directly. This was a terrible experience and my wife, being the nice person that she is, left a good tip despite the poor service. It doesn't matter how good you are at your craft when you fall short on customer service. Customers should be given the best customer service and especially when they are in a vulnerable position as they are when being touched by a stranger. We unfortunately will not be going back. I feel terrible for my wife for putting her in this situation. read more

It wasn't the worst massage I had but definitely wasn't the best. The massage reminded me of prior massages I had at Massage Envy. It felt like there was a process and it was followed. I mentioned on my intake form where my issues were but to be honest that isn't where she concentrated. The lady Gabriella was very nice but I felt like it was rushed and she was hurrying through the massage. I wondered if part of the resin for the subpar massage was related to me purchasing a groupon. I really wanted to like this place because it's very close to my home but I don't think I will give it another shot. You want an amazing massage go to Spa at 11 Creeks. The price is much higher but after this experience it's worth the drive and cost. read more

Look elsewhere. Hundreds of caring helpful therapists around prosper and Frisco. 50 minute half assed massage and bitchy attitude isn't worth your time much less your money read more

Lavinia is the best. She was trained by a strong teacher and she can handle deep tissue. I've literally been to hundreds of massage therapists but she is the best I've ever had. She is tune and knows where I hurt and will work out my issues. I can't express how much I recommend her. I've also had a massage by Gabriella and she also is really insightful. These two are heaven sent. If you want a real massage pick quantum. Amazing. read more

Massage therapist did not show up. When I texted the business they said she had a scheduling conflict. I was not contacted about the scheduling conflict. The business does not take phone calls. read more

Lavinia is incredible. It's very difficult to find someone who can do a good deep tissue massage and she nailed it. She focused on the exact areas I asked and I felt immense relief. Can't wait to go back! read more

Best Massage Ever!! Seriously, I had my first massage with Lavinia today and was very impressed. She was quick to identify my trouble spots and spent the needed time to work out my knots. I prefer a deep tissue massage and Lavinia provide just the right amount of pressure. I left feeling relaxed and refreshed. Truly a great experience and I can't wait to go back. My wife loves this place too and has had a positive experience with both Lavinia and Gabriela. Thanks again. read more

Quantum has been my go to massage center since moving to the area in July. Both mother and daughter are excellent therapists that leave you looking forward to your next visit. Place is always clean, appointments are a must although they are open 7 days a week so you'll not have to wait long to get one. I've even sent my adult son here as he suffers with lower back pain from an old work injury. After his first time he came home touting how amazing he felt. I haven't seen him that limber in years!! We actually look forward to our visits! read more

Visited them using a Groupon and would return again. Gabriella was great. If you are looking for a talker, she's not your girl, which I like that she wasn't because I have a hard time not talking. She let me know what areas were tight and showed me ways to stretch out those muscles. If you can't take a deep muscle massage, don't get one because the muscles that are tight are going to hurt when she puts her arm into it...like your quads. If you choose to get one, tell her when it's too deep. She can only help you if you help her. I went and saw Gabriella last night and she is by far the best masseuse I've ever been to. She know her muscles and knows how to work them. Are her massages deep, yes, but that's what I'm looking for. I called yesterday and by luck, she had an opening. I was in pain and needed it worked out. I'm sore today, but so much better then yesterday. People that just want to be rubbed on, need to go to an overpriced chain establishment. read more

Just had an hour long massage. LOVED it. It's located in a building with other salons but she has her own office. Paid great attention to detail and was very thorough in knowing what my needs were. Pressure was perfect. She even has a low monthly rate you can purchase up to 6 months. Try her out. You won't be disappointed! read more

Awesome service at an affordable price that delivers results. She worked on my problem areas which was hips and lower back and used the right amount of pressure. I know she is legit because she used some of the same techniques that my physical therapist used to help with the pain in my hips. I feel great and will be going back. read more

I came here Sunday pretty excited to receive my first ever massage. Half of my session with Gabriela felt great, with a lot of elbow and forearm working out the knots in my back, and half of it was her fingers lightly dug in trailing across my body, which I didn't care for. I don't have any other massages to compare this to but I'd rate that part 3.5 stars. Then when I was about to leave, she asked me how I was going to pay. I told her I was using a groupon and she gets this incredulous look on her face and tells me I can't use my groupon since it was my third visit there. I tell her it was my first time there, and she refuses to believe me, basically calls me a liar to my face. She shows me my appointment list: one appointment on Saturday that was cancelled by Lavinia since she told me she couldn't see groupon appointments on Saturday, and one for March 26, which I never scheduled. So, because I had one cancelled appointment and one erroneous appointment in the future, she thought I was on my third. At this point she mutters "oh... there was a mistake". Not, "I made a mistake," just that there was one. She makes a few more snide remarks to me while I pull up my groupon. Her tone and body language was really rude and disrespectful, consistent with Dale's review below. Why be in the service industry if you don't care about customer service? It made me incredibly uncomfortable and I really regret having come here. read more

Lavinia is the only massage therapist I've been to who can really alleviate my TMJD and neck issues. She is very good at what she does. Highly recommended. read more

I purchased a 1 hr massage thru Groupon and had a great experience with Lavinia. She focused on the areas where I had the greatest muscle tension. She must have spent at least 10-15 minutes working out a knot in my shoulder. Some of the pressure was intense but she gave me exactly what I asked for and I felt much better when she was done. I would definitely recommend getting a massage by Lavinia! read more

Ever since the massage school in town closed, I've been searching for quality massages at a reasonable price. I'm glad to report that I've found it! Quantum is tucked into a small office in the Stonebridge area of McKinney. It was easy to book an appointment online and appointments were available without a lengthy wait. My massage was perfect to relive my tense muscles: you know the kind of massage where you are about to tell her to ease up on the pressure because you are getting to the point of it hurting, but then she moves on and you realize how much better the area feels now that the deep knots have been squished to bits? Bottom line - book a massage here when you need one! read more

I've been going to Lavinia for several months now. I went the first time because of a groupon I received and sometimes business give lesser service when you use a groupon, but this was definitely NOT the case with QBC and exactly why I have continued to go. Lavinia has been great in working out all the kinks in my neck where I tend to carry all of my stress. I am a part of the care club so I get an hour massage each month for a flat rate, but when they had a special during the holidays, Lavinia offered it and was willing to add it on, even though it was for a lesser price. Lavinia has been great at listening to what hurts, what is tense, and working it out. Best of all, she doesn't start the hour until she starts the massage. Many other places I've been to start the massage as soon as they leave for your to undress, which takes an additional 5-10 minutes off of your actual massage time. Not the case here and makes it even more worth it all. I will not go to another massage therapist as long as I can see Lavinia at QBC. I recommend to all of my friends and family! read more

I was extremely happy with the service I received from Gabriela. My neck and shoulders feel amazing!! I will be planning many more massages with her! read more

By far the best Massage place in North Texas! My wife and I have been searching for a great place for years...this is it! We both had some major pains, and the thearpist really knew exactly how to fix us both! We will be coming back for more for sure, and highly recommending them to everyone we know! read more

My boss Dr. Cacozza sent me to them for my birthday and I just recently used it and it was awesome! I did have my 3 year old son with me because i didnt want to cancel but his daycare was out and she did very good at just making sure i was comfortable and she went beyond with him and keeping him quiet! Ill be back but with out the kido and i am even sticking there business cards in my patients folders! patients are always ask a good place for a massage! I wont go anywhere else! Thank you for do exactly what this busy office manager and momma needed! read more

I had just returned to town after my mother's death and wanted to get a massage to relax after many stress-filled days. I searched Groupon for a massage special and found Quantum. It was the perfect place for me. Gabriella was wonderful and the atmosphere was peaceful and just what I needed. I will be going back. read more

Save your money and dont order from groupon. Not that great of a massage . I had it at night during the week since they wouldn't accept groupon on the weekend after i made my appointment then they said I needed to reschedule. she asked me if i wanted more of a massage instead of the foot scrub. I wanted more of a massage and never for uit. So I was shorted 15 minutes. The massage wasn't reat but diffeenrt techs used then others, But not worth it read more

The most relaxing hour and a half I have had in I don't know how long. The massage and body scrub were amazing. I have a pinched nerve that had been bothering me and she focused on that area until the muscles were relaxed and the pain gone. I cannot wait to schedule another appointment. read more

I have been seeing Gabby for years. She knows how to read the body and work where you need it. She will also let you know what you need to work on at home. I have fibromyalgia and she works on me, using deep tissue, without causing flairs. For those with Fibro you know how important that is! I know when I miss my monthly massage with Gabby, because I hurt! My husband has seen both Lavinia and Gabby and has only great things to say about them both. They are dedicated to constantly learning more about the human body, keeping up with scientific discoveries and incorporating holistic health into their practice. read more

My massage today was extremely amazing! I went in with a lot of neck and shoulder pain but Left feeling relaxed and refreshed. I have visited many massage therapist in the past few years and no one can compare. I am so thankful I finally found a therapist I can happily stick with and get instant results! Thank you again. read more

The best place to get a deep tissue massage. I have been going here for over a year I think and they never disappoint. I feel so refreshed when I leave and help keep me balanced until I see them again. Thank you for being around. read more

Best massage I have ever had. Gabriela was awesome! I didn't even tell her half my pains and she found all of them. I had surrendered to weekly/biweekly headaches attributing it to stress, dehydration etc. but when I left from my massage I realized that I never have to have a headache again! I am so excited. I had to tell everyone. Can't say enough. If you have tension headaches and migraines definitely go see Gabriela and you will find hope again. read more

I enjoyed the massage and it eased my tightness, bought a package and love the setting!!

I've had lots of massages over the years, and this was one of the absolute best I've had. Gabriella was my was my therapist and she was excellent. Admittedly I prefer a stronger, deep tissue style of message. I felt her technique was dead on. She didn't just lean on me harder or dig in a little deeper. She worked the muscles and knots. I have had plenty of "deep tissue" messages that were all grunt and no technique. This truly alleviated the immediate issue I was having on my back and left me relaxed and refreshed. We spoke before she started about why I was in and the areas I wanted to focus on. She was short with her words, but it didnt bother me and she was in no way rude or disrespectful. I had a great experience and can't wait to go back! read more

I was so excited and had such high expectations after reading all of the Yelp and Google reviews. I have had such chronic issues with huge, tense, hard knots in my neck, top of shoulder, and shoulder blades. I said I wanted focus on those areas because it's so tense and said not to be shy with the pressure. Well she barely spent any time at all on this area and what she did didn't even come close to relieving any of the tension whatsoever. It feels just the same as before I went for the massage. Still sore. Hard as a rock. The whole massage felt rushed and literally nothing about it did anything to help me. read more