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    Hartstrings

    5.0 (1 review)

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    15 years ago

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    J.Crew Factory

    J.Crew Factory

    (9 reviews)

    $$

    J Crew I haven't been to this particular location before but one of my favorite stores. So after…read morelunch across the street my hubby let me run in quickly as we were in a tight schedule. Well the good news I know my size so this will go quick. As I haven't shopped in awhile and live in the land that Summer is essentially year round I obviously spent a little more time finding what I needed. Found a nice dress for my Mom. Classic lightweight denim with two pockets on the front she will love. Now for me a great white blouse with puffy sleeves I love it as I had seen it in their catalog earlier this year. A classic pair of khaki lightweight pants and a green and white gingham skirt. Also I got a lavender necklace that was drastically reduced. When I got to the register I was sad to see not too much in the way of sales. Also the clerk was not to willing to give up the discount card that you get after you purchase. It needs to get stamped now two more times to get 20 percent off. Geez J Crew what happened to you I gotta really work to get a break here.

    The manager was incredibly rude. I needed to exchange a pair of boots for a size that fit and she…read moremade it seem like the most strenuous chore she has ever faced. She was rude, short, and seemed to be annoyed with my presence. I then decided to shop around the store and asked another employee if she could look for a pair of shoes in my size out back and after about 10 minutes I started looking around for her and found that she was talking with friends/off the clock employees. And to top it off the store was messy and dirty. The amount of dust bunnies on the floor was repulsive. Obviously the staff does not care about any type of professional appearance. I love J. Crew but that store needs to be gutted and restaffed with people who actually care about customers, their time, and their money.

    Hartstrings - menscloth - Updated May 2026

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