I stopped into this boutique during an evening stroll and unfortunately had a really uncomfortable…read moreexperience. I had my baby with me in a carrier, and from the moment I walked in, I felt like I was being closely watched. While I was in the dressing room trying on clothes, I was talking softly to my baby to comfort her. The employee stood right outside the dressing room and was giggling at what I was saying, which made it very clear she was listening and hovering nearby. Instead of feeling like a customer, I felt like I was being monitored, as if there was concern I might steal something. And then as I came out of the fitting room and let her know I didn't find anything and thanked her, she went straight into the room, I have no doubt to make sure I didn't steal anything. As a mom just trying to shop with her baby, this felt really discouraging and unwelcoming. I left feeling uncomfortable and out of place. I hope the boutique can work on creating a more inclusive and respectful environment for all customers.

A friend and I went into Pretty Little Things today 3/11/23 around 1:30pm and were met with a rude…read moreemployee that rushed us out of the store. When trying things on she urged us to be careful with the dresses as if saying they wouldn't fit and then allowed absolutely no kind customer service to shine through in our interaction. While we could hear her interactions with other customers as sub par customer service, we were disappointed by how she acted towards us considering we are frequent customers. This was a very unfriendly experience and environment and I hope nobody else has an interaction like that!

Just everything. From their wish lists, to their selection. Never really looking for anything…read moreand always find plenty. Terrific customer service makes it extra special.

As I travel across America in my RV I love popping into the local boutiques to see what I can find…read morenot offered in or around my midwestern city, and/or on their sale racks. I was drawn in to Hazel by some casual pull on pants, perfect for the kind of traveling I do, on their sale rack. Though I didn't get them, I tried on loads of clothes while my husband had a long and extremely enjoyable conversation about music with the absolutely wonderful sales clerk. Truth be told, all of the brands I tried on are national and could be gotten anywhere but I did end up with one pair of pants at a great sale price. Veering away from the sale rack I noticed an excellent curated collection of jewelry, shoes, scarves, and clothes.

I had dealt with the prior owner years ago and was not impressed. However, I gave Esta a try…read morewith the new owner and have been very happy. She's sold some of my items and has been very pro-active and conscientious. She's always been pleasant and helpful and knowledgeable on pricing and presentation. Thumbs up from me.

Nice location for shop on the water with a good selection of clothing and accessories.read more

Spent about 10-15 mins browsing. Lots of selections, and great steals. SALES ONLINE ONLY…read more Pricing reasonable. Sales staff was super helpful when needing assistance. Unfortunately no seats for those who are shopping with someone. Two spacious changing rooms with long large mirrors. Well organized store with ample room to get around-

Curate the perfect wardrobe here! THE BEST place to edit your closet with the help of their amazing…read morestaff.

A gem of a shop with a great vintage selection. The prices were very reasonable and you could find…read morecute pieces in various price ranges. The shop is well curated and it is really easy to peruse the inventory.

Best Vintage store ever! Such a gem of a place. I found 2 incredible dresses. It's not thrift, it's…read morehigh end vintage pieces!

I shopped again at Clay's in Portsmouth NH. I can't say enough about how wonderful the experience…read morewas. Marcia helped me to put together an entire wardrobe for my Mom, who is very hard to buy for. With Marcia's help I left with several wonderful outfits and can't wait to see Mom's reaction. Marcia was so sweet and kind and very professional with a great eye for coordinating colors and fabrics. This is not the first time I've left feeling like I had a personal shopper to help me make beautiful choices. This store is a real find, and Marcia is a real gem!!!

I loved walking through this store and looking at all the beautiful, colorful and stylish clothing…read more I could very easily purchased more than my two tops. I will definitely drive back another time from Salem, Ma.

Serendipity is one of those boutique stores you will find me here 10/10 times if I was in the area…read more They offer beautiful boho-chic wear and free-spirited jewelry in a very organized and tidy moderate size space. In addition to clothes, they also sell adorable home good items. Now thank god I was with another couple so I didn't spend a lot of time here because if I was by myself, I would hurt my wallet's feelings. Gold Arrow Necklace- I love this necklace. It really goes with just about anything and is the perfect short length, which I find sometimes with certain necklaces can irritate my collar bone when it dangles. I believe I only spent $29 on it. Overall Service: Very welcoming and great personalities. I can see them engaging with customers when they need assistance and for someone like myself who was just perusing, they gave me the space to do so.

A store full of women's clothing, jewelry, and various little things that scream "impulse buy"…read more There's a similar Serendipity in Exeter and (assuming they're related) they naturally have a lot on common. If you've come to Portsmouth for a day of wandering from store to store looking for something different, be sure to include Serendipity in the lengthy list of stores that are here to satisfy your every need. Hmmm, I think I have an idea for a new list.

I purchased a pair of pants for over $100 last week. I washed them, per the instructions, and they…read morestretched out so much they are unwearable. Management basically said, you washed them, so it is your problem not ours. Very poor quality. I will never shop there again.

Brutal experience from the beginning. Sadly, will not be returning and spending my money here…read more I needed work clothes and came in to the store with 20 minutes to close. The assistant manager rushed me out of the store even though I made a $440 purchase. She shoved everything in a tiny bag and said we had to go. I went on a business trip, used one outfit and then when I got back and tried to return the other (unworn, with tags) she said it'd been 3 weeks and couldn't return or even get store credit. She never mentioned that short policy during checkout even though she knew I was on the fence about that outfit. If you want bad customer service and a two week return policy this place would be great for you. Otherwise, don't shop at this place.