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Hazel Boutique

4.9 (8 reviews)

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2.7(23 reviews)
0.0 mi
•$$

This store sells very long lasting shoes that are completely worth the price tag. The shop has old…read moreworld charm, with overstuffed arm chairs, and a beautiful wooden bench on which to sit and get feet measured. I have purchased at least three pairs of shoes that are sold here. I have no qualms about the quality of the products. The clearance rack near the front is a nice touch. In reading other reviews I have noticed a trend that spans a decade: questionable customer service. If I worked in a relatively small store in which ventilation turnover is minimal, I would wear a mask. I would not, however repeatedly inform customers that I felt at risk because it is a small store and you really don't know about the vaccination rate of customers. Every store I entered today faced the exact customer service health related quandary. In no other store did an employee tell me the ages and number of people at risk of COVID with whom they came into direct contact with on a regular basis. I have compassion for the stress of working in a customer contact job during a pandemic. All retail workers deserve hazard pay, but that conversation should be between employees and their bosses.

I went into this store twice last week within days. The…read morefirst day neither of the sales associates made themselves available to me as I waited for them to wrap up a personal conversation at the register so I left. The second time (because i really wanted this specific brand) I went into the store the sales associate who "helped" me couldn't get the size of my shoes right- however i know my shoe size and she kept telling me I was wrong. Not to mention the pricing on the shoes is significantly increased from online sales/even the kittery trading post up the road. Do yourself a favor and don't go into this unhelpful useless shop in downtown portsmouth. just go to the kittery trading post, save yourself some cash and receive way service from better sales associates.

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Footnotes - Artistic flair, quality shoes

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Artistic flair, quality shoes

Bootleggers Footware Centers

Bootleggers Footware Centers

3.1(9 reviews)
10.1 mi
•$$$

I just stepped into Bootleggers for the first time. Five things stood out for me. 1. Customer…read moreservice was excellent. Carly helped me with my purchases. She was knowledgeable, helpful, and friendly. I felt confident in my purchases after consulting with her. I also spoke with Darla (manager, I hope I have her name right) and she was every bit as nice. 2. The selection of footwear and clothing. They have a very nice selection of quality products. If you are tired of buying cheap sneaks, splurge and get something nice here. 3. Tidy Store. Even though it was busy, shoes and clothing were never on the floor or out of place unless a customer was trying them on. Shoes were in the correct boxes and boxes were ordered logically which made it easy for me to find my size. Also they will order items from other stores and call you if their store doesn't have your size. 4. Love their 20% off sale. Makes justifying buying expensive products a bit easier. 5. Generous return policy where they let you try shoes indoors for 30 days which gives you time to know for sure if they will work for you. If you need to return, just bring items, packaging and receipt in for refund or exchange within the return timeframe. I had driven by many a time. I'm really glad I decided to stop in and shop. Highly recommend.

I have been buying winter boots, sandals, & workbooks from Bootleggers since we moved to Exeter…read more All of the employees are helpful & nice! The managers are very nice & I enjoy chatting with them. Teresa, Jim & another staffer, oops, bad with names are helpful. They carry numerous lines. I always receive good feedback!! I recently checked out sandals & and the manager & co-worker were super nice. We got on a topic other than sandals. It was nice to chat for a few minutes. They are helpful, courteous & professional! No snippities! Sandal time.

Hazel Boutique - womenscloth - Updated October 2026

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