Absolutely rubbish bumper and wheel arch shield fell of after repairs were carried out by this…read moregarage took it back and told me it was already like that when I brought it to the garage i would give it zero but it's not a option

Worst garage in the town, stay well away, I've had nothing but hell with them and my car still…read moreisn't fixed

Have tried garages and this is the one to trust, may not be the cheapest (and not the most…read moreexpensive) but a good price for a good job, I recommend them to everyone

I'm not sure where to start with this review! It's sort of good AND bad!…read more Well, I'll start with the background. Some idiot bashed into the side of my car while I was shopping. I was only away for about 20 minutes but that was all it took! Of course, the kind person didn't bother to leave a note or anything, just drove off. Well, the damage was really bad, they must have hit the car with some force. There was no way I could afford to fix it myself so it was to become an insurance job. Just Car Clinic was the garage chosen by my insurance company. Things were a little confused but I'm not sure if that was down to the garage or the insurance company. I was told they would collect the car on a certain day. Sure enough, someone from the garage arrived as promised, but not to collect the car, just to do an estimate of the work required. He arranged for someone to collect the car a few days later. The good thing was that they came to collect it, and I was left with a courtesy car, so hardly any inconvenience for me. The bad thing was, when they collected the car, they told me it would take about a week. So maybe I'm a bit simple, but I thought that meant it would take about a week! In fact, when I rang up after a week I was told they hadn't even started the work, but it was in the queue! In the end it took two weeks, and when it came back they had missed a bit, and it had another little scratch that wasn't there when they had collected it from me! To their credit, the garage didn't grumble about this at all. They just arranged to collect the car again and put it right. In the end I was very happy with the work, but really wish they'd told me up front how long the job would take. If they'd told me two weeks that would have been fair enough, but to tell me one week meant I was disappointed when it took longer. Overall, though, a good job, and friendly staff.

Great service i highly reccomend. the staff were helpful from the off especially the two…read morereceptionists matt and jason who kept me up to date. The repairs to my car were fantastic and to see it come back so shiny and clean inside after the repairs just made the car look even better than i remembered. I was nervous after certain rebiews id read but i guess people only write reviews to complain and i dont thimk theres will be a better repairer in the area.

I purchased a car from Richy at H Tones Oxford Garage, with multiple serious faults from the…read moreoutset, On the day of purchase on the drive home I contacted H. Tones to report a bad vibration when stationary, He reassured me this was ok. Shockingly, I have voice recordings of being instructed to lie to the warranty provider, A clear breach of trust and ethical conduct I was then expected to drive the faulty vehicle over 2 hours back to Hartlepool for repairs, despite serious concerns over its roadworthiness When I tried to sought a fair resolution for my legal right to a full refund under the Consumer Rights Act 2015, which protects buyers from misrepresented or faulty goods. I was dismissed I hold two witness statements from previous buyers, each detailing serious issues with H Tones further evidence of a troubling pattern of misconduct and regulatory disregard To make matters worse, H Tones has an active (CCJ) with an unsatisfied record, publicly, A serious red flag for any consumer, I also have evidence of this from trust online, which is a valid piece of document registered with the ministry of justice If anyone reading this has had a similar experience and would like to connect or share information, please do reach out

Bought a car which broke down within a week and had to take this dealer to the ombudsman office and…read moresmall claims court as he left me with a car sorn off the road for nearly nine months and refused to take responsibility for the faulty vehicle .