I recently had all of the windows, front windshield, and sunroof tinted on my 2026 Acura MDX, and I…read morecouldn't be more pleased with the results. The quality of the work is outstanding--everything looks clean, precise, and professionally done. Before scheduling, I had quite a few questions that I initially sent over email and later discussed on a phone call. Ahmed was incredibly patient, knowledgeable, and easy to work with throughout the entire process. He took the time to answer every question and made sure I was comfortable with my decisions. The team clearly takes pride in their work, and it shows in the final product. Based on this experience, I fully plan to bring another vehicle in for tinting. Highly recommend.

My rearview mirror inside of my Lexus melted off.... So it was hanging by a wire. I called these…read moreguys and they got me in quick. 30 minutes later it was properly reapplied and I was on my way. Professional operation. Recommend

I had a chip in my windshield and it was repaired quickly and efficiently. Quick and friendly…read moreservice! Thank you!

I had a crack in my windshield and called Farmers Insurance (my provider) and I was quickly set up…read morewith an appointment with Safelite. I thought "Great, they replaced my windshield last time, this time should be no problem". The day of the appointment came and in ten minutes the Safelite guy tells me that he sees rust after removing the molding and that he can't replace my windshield or he will be fired. He leaves, having done nothing and I'm left with a car that can't pass inspection. I call my agent, pretty furious, and he gives me Rob's number since he uses Rob personally for his glass needs. I call Rob, and within minutes have a next day appointment and assurance that as long as the metal isn't rusted through, he should have no problem replacing my windshield. I had to work the next day so we work out a plan on where I'll put the deductible check in the car, and when I get home that evening, the windshield is replaced and an invoice is in the seat. I won't use those national chains again. I learned through my local agent that insurance companies get paid money by national chains to be the default providers for claims. In Virginia, I get to chose who does the repairs on my car, so why wouldn't I want the money to go to a local business? The owner answered the phone, got the work done, and I couldn't be more pleased. I'll post the picture of the work done on my 97 Toyota Corolla beater I drive to and from work.

Such an easy experience/service. I got a crack in my windshield that spread tremendously the next…read moremorning due to the heat. I purchased a warranty through my dealership and after filing the claim I was contacted by Certified Glass the same day. I was scheduled for my windshield replacement 2 days later and everything was done same day. All the staff I encountered were polite and answered all my questions. They even assured me they'd keep a copy of my replacement to keep me in good standing with the my warranty coverage; absolutely recommend them!

I wasn't trying to go to my insurance's first choice business for windshield repair, based on…read morelooking at reviews. So, while doing my research I stumbled upon Certified Glass and seeing many consistent good reviews, I decided I'd give them a try. They too were in network for me (Geico, but check with yours of course), so is thought I'd rather pay the stupid deductible and receive good service. They are located in a building somewhat attached to McGeorge Toyota. So, if you're looking on maps and see that and are confused that's why. The entrance is through the little garage bay on the left. It's a small office with two or three staff inside, where you truly just go to drop your keys, make your payment, and go. The ladies inside working were friendly, and actually from the time of the initial phone call. What really wins me over is the fact that they offer a rental car free of charge while they do the windshield replacement. This was the first time I had to get a recalibration on my windshield too, so I guess it takes a bit longer. I was so happy to get that little car and still be able to go to work and not have to use any PTO to handle my business. I dropped off early when they first opened and had until like 5pm or so to have the car returned same day. Not a bad deal for the deductible that I would've paid anywhere and not gotten great service or a rental. I highly recommend Certified Auto Glass and have found my new spot for all my windshield needs.

Read the other reviews on here and other platforms !! They don't lie . Wouldn't recommend keep…read morelooking app was set for 10 didn't show up tell 12 took the windshield and didn't come back for 2 hours

called Wednesday to get a windshield. Quoted 260 and told they'll be out Thursday. Ok…read more thursday rolls by, called at 7 pm and told they won't be out until Monday because they have to order the glass. Monday rolls up and the tech shows up with the WRONG windshield. Told they'll be back Tuesday. They install and charge me 100 more than what was originally quoted! Crooks and scammers. use anybody other than these guys

Brought in 24 Roque to have windshield replaced and calibration done. Windshield was replaced…read more Notified before pickup they could not due to calibration because they did not have updated software. I would need to take it somewhere else. The estimate had been based on doing both. They did not breakdown cost in estimate. Mind you there are safety features aligned with the calibration. Called around got estimate from Nissan. Told them how much it was and I expected it to be deducted from estimate. Long story short I walked away with an unsafe vehicle and an additional cost to get vehicle right. They should not have attempted the job if they could not do the whole job. This was just messy! I would not recommend using them for any replacements without guarantee they have what is needed to do the job. Additional time and money and putting someone in unsafe vehicle is the outcome. Beware.

Kind. Prompt. Fair. Look no further for your glass needs. It actually felt good to do business…read morewith someone in the car industry, for once, and as a woman no less

Excellent staff amd service. Got windows tinted and turned out perfect! Very friendly staff a d…read moreowner is amazing too!

They have wrapped all of my company vehicles over the past 12 years and I couldn't be happier…read more Highly recommend them to everyone. Great customer service.

Great service and great timing. def recommend!!!…read more The manager went above and beyond to help us get our car back within 8 days.

where to begin: First off I have had my car there for a week and they have not yet ordered parts…read morefor it, they are terrible. I dropped my car off, supplied a text phone number to get updates, was told it would take a week but they wouldf text me. Nothing notnhong nothng no updates, and according to my app with my insurance company they had not filed the claim wth the insurance company. Never updates, nevber info, had to go in persona fter getting multiple calls not retunrned, now told it will be two weeks, also was told they were sendin g updtes but not to the correct number. After me calling onece a day for an update and leaving a message you would think I'd get an update but noooo, the neer realized that was the correct enumber. Spoke to the manger but se said she would updat ethe num ebr but still, after a week, have never goten a text from those peoiple so who knows if they even sent it to the wrong number . They did admit that some cars have priori9ty over others, so if you ahve an insurance clainm they will work on every other car in the lt before they touch yours apparently. So one wekk no car and no evidence they ahve dont anything. never sent me a text, have not ordered the parts, havent schedule the assembly havent scheduled the paint. think they are just keeping my car to run up storage charges, any know a good lawyer?

Hello. I recently visited Auto Image in Richmond VA. I had a new set of headlights installed,when I…read moretell they did a excellent job. My 2014 Chevrolet impala is a head turner. The service was extremely professional and the staff was extremely knowledgeable. I want to thank Mr.Ivan for running such a great shop. I will definitely be back to have more work done. Thanks again ya'll keep doing what you're doing and this business will continue to prosper. Very happy customer Anthony Woodson. Thanks again!!!!

My back up camera wasn't working properly. Since Audio Image installed my radio I asked them for…read moresupport. A very polite and professional young man named Supreme assisted. He worked diligently to find the source of the issue. He solved the problem and was extremely polite. I definitely will return again when I need to make upgrades to my car. Thank God for for resourceful people.