I took a ring there to have it resized on 4/15/2025, picked up on 4/22/2025. It is a precious…read morefamily heirloom and based on advertising I have seen for Fircrest Jewelers stating that it is a locally owned business that one could trust with their family heirlooms, I felt comfortable. The shank broke on 5/11/2026, and I took it back on 5/12/2026. The lady who waited on me made a loud production about their one-year warranty and how the damage to my ring was outside of the year. It was 3 weeks outside of the warranty. It was unprofessional behavior and there were other people in the business who could hear her admonish me. She said she would speak to the owner and get back to me. I received a text message on 5/13/2026, stating that I could pay $40 for the repair. I picked up my ring and took it to another jewelry store who looked the ring over to give me an estimate. Attached is the picture I took when they explained that the work that had been done was faulty. There are bubbles in the shank and you can see the lines where the metal was added to upsize the ring. So much for over 30 years' experience in the business. I would expect this type of customer experience with a corporate owned business where profit is the goal over everything else, not from a "locally owned business that advertises that you can trust your precious family heirlooms with them." Update/Response: The ring was not bent nor had it been sized before. I hardly wear this ring, and I never wear it for work, around the house or in the garden. I received this from a grandparent, and it was a size 4 or 5. Fircrest is the only jeweler that I have had size this ring, and that was in April of last year. It broke at the seam of the metal that was used to upsize the ring to a size 8.5. The jeweler that looked over the ring was not impressed with the work and there was no discussion about the ring being bent or sized multiple times.

Didn't purchase anything but very attentive service. Interesting decor. Eclectic selection,…read moreincluding estate pieces. Prices seemed reasonable (and I had been to several jewelers that day on a shopping trip with a friend so I had concurrent pricing). Will definitely be checking back for new pieces. Parking is available but it is a tight little lot.

Amazing place! So many gorgeous stones and crystals, including lots of beautiful raw crystals. And…read morebeads, of course! And the owner, Travis, is such a kind soul! He radiates uplifting energy! You will leave feeling relaxed and happy. One of my new favorite places.!!

Where are you and when do you open doors again Bead opus? Yayayayaayayay PLEASEE OPEN WHEN ARE YOU…read moreOPENINT UP AGAIN??!!!

Who writes a review BEFORE they have the product?…read more I do! That's how amazing Union Goldsmiths is! I am currently working with Carrie and Margit on a custom diamond ring. From my first appointment to my most recent one, the process has been fun, professional, and collaborative. Their collective experience speaks for itself! They emailed me a 3D rendering of my ring, and at today's appointment, I saw the model. They have captured exactly what I wanted, and each step of the way has been a delight. Every time, I absolutely look forward to visiting them. They have been informative and up front throughout the whole process. Their communication is clear, and questions are encouraged. The collaboration aspect has been extremely enjoyable. I am so thrilled to be the client of a female-owned personal jeweler in Olympia.

Amazing place I got my wedding rings resized and put together. Very fair pricing excellent customer…read moreservice. The jeweler is in store so you don't have to worry about your jewelry being shipped away! The lady that helped me decided what size and advised me to have them put together was so nice. I had my toddler with me and she was very understanding and was great with her being there. Would tell my friends and family to come here for sure I will be back.

Exceptional service and very knowledgeable. I'm very happy with the repairs to 2 of my rings. The…read morecost is very reasonable and Michael is great to work with and would highly recommend. You won't be disappointed.

My husband and I stopped in today to get our wedding rings cleaned and polished (purchased at…read moreClark's, which was an amazing experience all on its own, see my prior review). He does such a great job cleaning, polishing and in my case throughly inspecting my diamond. It makes me feel really good about not only our original purchase, but about the maintenance they receive there. As a bonus I walked out with the most beautiful pair of sapphire earrings ever. I'd been hinting that I wanted new earrings and these were just waiting for me. My husband is amazing, but so is the selection at Clark's. And the owner makes it so easy and pleasant to do business, truly stressless. It makes me happy to support such a great local business and I'm always thrilled with the outcome of any visit.

Walked into this business after checking out a couple other jewelers in the area. The staff at the…read morefront desk was incredibly friendly and welcoming, and excited to talk to me about the work I wanted done on my jewelry. I had a sterling silver ring and a mixed gold ring resized, and the work was beautiful. Both rings were completed quickly and ready for pickup. My experience was so great, and the price of services so reasonable, that I went back to a jeweler I'd been at previously and requested my pieces back so I could take them to JD & Co instead! Would recommend this business and I will be back in the future!

I trusted Johnny and his team many years ago and never wavered returning to have them enlarge,…read moresecure and clean my rings. The end result is outstanding and my rings are brilliant and look brand new!

I can not say enough good things about Kluh Jewelers. Staff is incredibly kind and helpful. I felt…read moretruly cared for while in their store. Their jewelry is beautiful and at an amazing price. If you have any jew needs at all I recommend checking them out!!!!

Very helpful and responsive. Didn't end up buying the ring but they put it on hold for a few days…read moreso my "ring consultant" could take a look. My own taste turned out to be questionable.

My engagement ring turned out so beautiful and absolutely perfect. I'm picky, and my now fiancé…read moreknew the only way I'd be able to get the perfect ring at the perfect perfect would be going through ethos. The owner is super fair and prices are amazing, plus she does beautiful, amazing work. I heard she has over 20 years of experience and training and is the real deal. It shows! I love my ring, thank you! My family has already said we will do all jewelry custom moving forward because of the work ethos does. Me, my mom, and grandma will be in soon. Thank you!

They were fantastic to do business with, very good at communicating and working with me on…read moredesigning a custom engagement ring with a paired wedding band. Very friendly and always replied promptly with the information I was asking for. Their programs for getting the design of the rings from a rough draft to what the final product would look like was also a fun process to see and made the decision much easier to make.

A Cautionary Tale for Future Customers…read more I brought a pair of earrings to Bryan & Son to have the posts replaced. The owner quoted me $75 for the job, which I reasonably assumed covered both earrings. When I returned to pick them up, I was stunned to learn the price had doubled--$150 total, apparently $75 per earring. While I acknowledge I should have requested a written estimate, the lack of transparency and sudden price hike felt misleading and unprofessional. This experience left me questioning the integrity of the business. I won't be returning--and if you choose to shop here, I strongly recommend getting everything in writing. Proceed with caution Sharon Scott

We went to get some coins appraised and they quickly went through the coins and said that the only…read moregood coins had to be silver. I guess for free appraisal you get what you pay for.

Michael is an artist and a truly nice guy. He had a few beautiful designs of his own. We chose one…read morefor the engagement ring and a wedding band. A joy to work with. Reasonable prices.

Michael has made a number of fine pieces of jewelry for me over the years. People always comment…read moreon how stunning my jewelry is whenever I wear one of Michael's pieces. His artistry is amazing as is the quality and value of his work. Michael is the only jeweler I trust with my cherished jewelry.

I have to say that I really like going to Salewsky's Jewelry, located right in the heart of…read moredowntown Centralia. There are not a lot of options in Centralia or Chehalis when it comes to locally owned, specialized jewelers. Centralia has a very talented one, though, in Salewsky's. I have taken my watches there a number of times to either fix/repair/replace the band or replace batteries and have no complaints. It's family-owned and the husband/wife that own the shop along with the son are all very friendly, knowledgeable, and caring. Every time I've been there, they have taken the time to listen to what I needed and asked any questions they might have. Once I was there when a young couple was working with the son on selecting either an engagement ring or wedding rings (I couldn't tell and I didn't want to eavesdrop too much). The son was very helpful in their search - giving lots of samples and choices for them along the way. When you walk in you can tell that they take much pride in their store and the items for sale. They have a pretty good sized selection of nearly everything (watches, earrings, bracelets, rings, etc.). I'm a sucker for watches and their selection is envious, especially their pocket watches - which I have always loved! They also have walk clocks and other knick-knack type items. What they have a great selection of, and what I feel they specialize in, is their antique jewelry. It's beautiful. All types of the jewelry that I listed above are included in the offerings of antiques. I am in no way an expert on jewelry values and prices - and especially when I comes to antiques, so I can't attest to their prices; but their "for sale" items seem to be a wee bit on the high side of the market. Their services when it comes to batteries and fixes are very reasonable, though. The owner even repaired one of the bands for free when I mentioned that it was first repaired just a few weeks prior. All in all, I do like going to Salewsky's Jewelry and recommend it as a place to get things repaired and shop for something new (or antiqued). :-)

Parked in front of the store, I unloaded this large clock while he stood and chatted with a friend…read morewatching me. He made no attempt to assist. His friend did. I should have turned around then. My Older Grandmother clock had not been oiled or checked in years so a friend recommended this place. The rude owner was far more interested in chatting with her than what I had to say. I have had the clock back several months and still must adjust the time each week to keep it current. I did not have to do this before. The place smells of mold, there are a GREAT many items on display and none of them are priced. When I asked about prices he said "what item". I asked him to look at my fathers gold watch to see it's value and he said it not worth anything. Well, just the gold case is worth something. He said it was not gold but when I asked him to test it he learned that it was indeed gold. I would not trust this fellow again nor recommend him. There MUST be better places than this.