Driving into this huge private parking lot to find a handicapped spot was a challenge on this…read moreMemorial Day, Stepping inside we were properly greeted by several sales associate and many associates offered their assistance. So I can't figure why the ratings are 3 stars We walked around without being pressured during the self tour, which was not a problem at all. Bob's has really nice furniture for every room in the house or apartment at a really good value, especially on this Memorial Day weekend! Janet was our sales associate for today. She did provide exceptional service and she displayed much patience. I would not mind shopping here for furniture, I'm encouraged to shop and to.... Inspire more Yelp more

Walking into Bob's Furniture Store, we were greeted very warmly right away. The store was very…read moreclean, organized, and easy to shop in. They also had great value with a nice selection of furniture at reasonable prices. The staff was friendly and helpful without being pushy, which made the experience enjoyable. Overall, a great shopping experience and we'll definitely be back!

do not buy the protection plan....scam all the way!!! i bought the 5years protection plan for the…read moreumbrella the fabric reap off I open the claim and the found the way to deny it !

Even if this wasn't a "clearance outlet" their prices are laughable. Do they know Amazon and…read moreWalmart exists? They are charging insane prices, multiple THOUSANDS for cheap wicker outdoor furniture that can be purchased almost anywhere else at a fraction of the price. Anything you search on google is 5x the price at this store. Imagine spending more on a cheap wicker couch than you did on your entire living room furniture set... LOL. Can't fathom how a tiny wicker chair is thousands of dollars. Comical.

Tacky and expensive. Display room is crowded. Not sure if anyone works here…read more I came looking for bedding but there was no salesperson available or visible to assist me.

***BUYERS BEWARE *** I ordered a power recliner ( one of the most expensive ones they showcase )…read moreI ordered it on 4/6 and was told approx 2 weeks for delivery that their warehouse will have it on 4/18 - 4/19 and that they will call me and it will be delivered to me a few days later. Well today being 4/18 I called the store to inquire about delivery of said chair. I am then told that said chair has not come in yet and that it will be ANOTHER 2-3 weeks before it does come in. I proceeded to explain my dilemma to the associate who answered the phone and told her about the. promises i was made by her associate and her answer was basically " I don't know why she told you that because it isn't true" So i said OK i'm gonna come back to the store and i want my cash deposit refunded to me. She said we don't give refunds. only store credit. I said i don't need anything else and honestly i don't feel comfortable buying from your establishment any longer. she said i'm sorry but that is store policy. I asked to speak to the Manager who naturally and conveniently wasn't there. so i am currently waiting for the manager to call me back. Had this associate told me that i would have to wait a month and a half for this chair I NEVER WOULD HAVE BOUGHT IT THERE. So buyers beware. These people over promise and under delivery I would love to give them zero stars. signed One very unhappy, unsatisfied customer

Just came on her to say that Megan was the absolute best. She is so attentive and is so…read moreknowledgeable. When coming here I hope you have the pleasure of working with her!

We ordered a storage bed from Macy's, but the sales rep entered the wrong version from the start…read morewithout us knowing and never brought it up. We were the ones who eventually caught the store's mistake when reviewing the receipt, and when we did, the rep treated it very casually. Instead of taking real accountability, we were told there was only a '50/50 chance' of fixing it and that we might need to deal with a duplicate charge, essentially holding two charges at once, until the right bed was ready. A duplicate charge for a mistake that was not ours is not a solution. It is unfair and unacceptable, and now we'll have to wait at least an additional month for the correct bed to be delivered. This was not our mistake, yet the options presented still left us facing extra charges and unnecessary stress while this Macy's location avoided taking responsibility for its negligence. The way this store handled the situation showed careless customer service. They brushed off their own mistake instead of taking it seriously or being proactive, which forced us to escalate to another employee. We trusted Macy's because of its name, but this experience proved that reputation means nothing without real customer care. I wish I had looked at the Yelp reviews beforehand because it is clear my experience is not the only one like this. If you expect accountability or reliable customer service, look to another nearby furniture store in the area. Responsibility is simply not a part of how this Macy's location operates.

I was shopping around with my mom looking to get her some new bar stools. We went to multiple…read moredifferent stores and even had a bad experience with Jennifer furniture. When we found Modani Furniture in Garden City we were pleasantly surprised. We were greeted by Bay and he was so helpful! He gave us time to walk around the store (gave you that sense of calm and ease I know we all crave when shopping) and look at different chairs. Finally we found barstools we loved. He worked with us on financing and not only did we walk out with barstools but also a new desk chair! Scheduling delivery was super easy - got a call and then a reminder with when they were coming. When the chairs got delivered there was some scratches on them and when I reached back out to the store they were super helpful and gave me the number for customer service. Now I was dreading this because we've all had bad customer Service experiences but I was pleasantly surprised to find out that they handled the whole process over text message and it was simple and efficient. Bay also reached back out to me to confirm if I was set up with a case from customer service and he even offered to do it for me if I had an already done it myself which I really appreciate it. The customer service department was so friendly and very willing to work with me on what they thought would be the best solution for the scratches that were on the chairs that I had received all in all I was able to resolve my issue within 24 hours and I can honestly say it's by far the best customer experience I've ever had with the store as well! It was so great that I recommended my aunt to go and she has had nothing but good experiences there as well! 10 out of 10 Recommend the store and if you have the chance of working with Bay or his team as well you will be in amazing hands!

The worst quality. Lipstick on a pig. One of the worst purchases of my life. There is a reason they…read moreclosed down in mid town. All my dining chairs are falling apart and tearing. They must make insane margins on this stuff.

I came here for a table and wound up buying a queen mattress to at a great price of 399 cents hitch…read moreincluded the boxspring. The solid wood table with an additional leaf was only $99. There were no chairs but I was able to bet a set of 4 so I am happy about my purchase. As to the store it is not set up well and there are some really junk pieces that shouldn't be there, especially the couches. IMO. Most of the items have been pulled prodded and otherwise Unser. I saw two people sitting on a couch with their shoes and feet on TJ he couches. I hope they were buying it. I find the chairs and bedroom end table to be overpriced for the situation. However, I am very glad they are there and the inventory changes often. If you keep coming, you'll likely find a good deal! The sales people are varied in terms of their engagement with the clients. One man, the older man, was very aggressive and got me to apply for a Macy's card. Of course there was a 20% discount in it for me. The other young fellow who I checked out with for my table was not engaging even though I tried to get him to help me with the bed. Consequently I lost the 20% discount on the table. I should have waited to checkout.

Do not purchase from them. Absolutely the worst. Purchased a sofa in January 2024 within 6 months…read morethe seat cushions and back cushions were sunken in. They sent out an inspector for the manufacturer warranty and replaced the whole sofa. Eight months later the same issue again. They sent another inspector and this inspector says this is normal wear. Seriously- eight months and the cushions are sinking in. They refuse to honor the manufacturer warranty and told me to call the extended warranty company which I did pay for at the purchase. The extended warranty company Worry No More says - oh we don't cover cushions - sorry. So there is no assistance available for a sofa that is a few grand and only a year and a half old. Please shop somewhere else.

5/25 Well! well!--- well! well! what have we here? A…read moreContainer Store in Garden City. The only Container Store I remembered was in White Plains NY and that is out of my way. Going in and finding exactly what I wanted made the shopping spree more than wonderful. The store was clean and the product in the section I was in, needed a lot of attention, however I did manage to find something at an awesome price. After picking out my treasured piece, I looked around the store for a few minutes more and then I headed over to the cashier where the service I received got better and better and better. SERVICE* So in reality, the service was GOOD because I found the container store. That's having a store available in the town I was visiting. The service got BETTER because they had what I needed, at a reasonable price and it's availability. The service was at its BEST when I checked out and paid less at check out and, not only that, I'm excited now.... The cashier left me dumbfounded when she put a Bed, Bath, & Beyond (BB&B) coupon in my bag. I was literally like, what's this. What's happening, what's going on. And then she told me that The Container Store will be stocking BB&B products in the store really soon. TOUCHDOWN!! IYKYK if you didn't, NYK! I just made that last part up to keep the acronyms flowing. It's Now You Know. But in all seriousness, I can't wait to get back to shopping here. And having a plus one that is so willing and patient felt surreal. Hands down, they gave me two good reasons to... Inspire more, Yelp more!

Sadly, this is one of the two closest Container Stores to me now that a lot of them closed down…read more Thankfully, the drive here was worth it. I ordered something online to pick up here to save on the shipping fee. It's located in a big-ish strip mall near other prominent brands like Trader Joe's and Paris baguette. There were a lot of parking spaces but the lot was def a bit packed around noon on a Saturday. The container store itself was very big and organized. All of the heavily discounted goods were to the front of the store, and they sure caught my eye. I was assisted with promptly. The whole transaction for pickup took about 10 minutes, most of which I think the worker spent some time looking for it in the back. I'd come back here again if I'm in the area.