I have been using Harrison Marina for about 4 or 5 years for winterizing and storing by boat. In September of 2021 the owner Dave came to take my boat out of the water like they do every year. He accidentally smashed the windshield on my boat going under a bridge near my dock space. Not the biggest deal in the world, accidents happen. However, they never told me about it until the MIDDLE OF MAY 2022!!! They were trying to cover it up and were completely dishonest with me. The reason I found out is because they never ordered the windshield until March of 2022 and it was late. This made it so I received my boat 3 weekends later then when it was supposed to be in. As you can imagine not being told your boat had been damaged I was pretty angry about this. I sent Kimberly, (who I believe runs service) and left a voicemail for Dave about how angry I was for them not telling me. I received a phone call from Dave shortly after yelling and screaming at me! The conversation was unbelievable. Unprofessional and trying to be a complete bully. I've never heard a business owner represent his company the way Dave did. It was like arguing with a toddler. Never did he take ownership of lying to me and covering up the damage. Kim in Service, emailed me back basically stating how dare I talk to them like that. Really???? It was the most incredible experience I have ever encountered with a business. The best part, is after I received my boat the glass they ordered wasn't tinted like the other glass on my windshield so it looks ridiculous. The middle windshield doesn't lay flat like it did before and there are a ton of scratches where Dave hit the bridge on the frame of the windshield. I told this story to a few local people in Harrison I know and they weren't shocked. This is their reputation in the local area. All and all, STAY AWAY FROM HARRISON MARINA. Dishonest, ignorant, and terrible customer service. I wish I could give zero stars. read more