Our family have been loyal Lanes End customers for years. The simple truth is, they do great work…read moreand have wonderful customer service. 2 summers ago our 20ft cuddy cabin sank tied to our dock. Lanes End Marina was able to salvage the boat, clean it up and get her running again in no time. There is no task they can't handle.

I was starting my annual 2 week Winnipesaukee family vacation on July 4th this year and started…read morehaving trouble with my boat on the 5th. Went to 6 different marinas to try to get it fixed. Everyone kept telling me they couldn't even look at it for 2 weeks and that it would most likely be costly from what I was describing. I had just about thrown in the towel when I asked and got a tip from a girl that lives in the area and works at Jo Jo's (a great local store). She spoke highly of them because her dad gets all his service there. I trailered my boat and drove it over to Lane's End. I was greeted by the service manager (think his name was Tim?) who was so much more professional than people at other marina's I had been dealing with. He looked things over quick and you could just tell that he really knew what he was talking about. He gave me some prices up front and told me how long he thought it would take. I had my boat back in the water in just 2 days (and that was only because they had to get a part for it). And they were 100% fair on cost. It is rare anymore that a business will find you in a desperate situation and not try to take advantage of you............Can't say enough about how great they were. I will recommend this place to everyone.

I was in the market to replace my old boat with a different used boat. I got a good price at…read moreIndependent Marine for a boat I knew had been in storage. There was a problem with it, and Independent Marine addressed it quickly and at no charge. When it had a different problem, they took it back as a trade for the full price I paid applied to a different boat. I can't detail all the different ways they went above and beyond for me. I found the GM Janice to be honest and responsive. I will be storing my boat there over the winter. I highly recommend Independent Marine, and have suggested to my brother that he get a boat from them.

Apparently it takes them a week to, when given a part number, let you know if they have said part…read morenumber in stock. I have called half a dozen times asking to see if they have a part that, according to Mercury, they do have in stock. On each occasion, they have told me someone would call me back. I have yet to receive a call back. If they are this incompetent with such a simply task, I would never trust them to touch my boat.

Yes, I was the first to review Trexler's on Yelp in 2017. I bought a pontoon boat from Trexler's…read moreand had been getting winter storage and service from them for 7 winters and 8 summers. Without warning I got a call from Scott on Labor Day weekend, and he informed me that he no longer wanted to store and service my boat. He said it was a transport safety issue because of the configuration of my boat, but if I had a trailer it would be fine. So I went to get a proper fitted trailer for it, only to find out, this time from Denise, that my toon was too big (like the other 35 toons stored there?) unwieldy (like the other 35 toons stored there?), they are trying to get away from shrink-wrapping boats (like the other 35 toons stored there?) and they are shorthanded (I believe this one may be true). So, I stared at her as she lied to me, and just smiled at her. I'm not dumb, I get the message... As a full-timer resident at the lake, I spoke to a few of my Moultonborough friends, who have been living here for a whole lot longer than I have. They told me that they had seen it before from Trexler's (and 2 others). Apparently, they knock out lower-value customers to get higher-value ones when they are full. It's a business decision based on two things. First, Scott likely made a number of $100,000 scores in new boat sales this summer, and the owners of course expect winter storage, and second, all I ever pay to them, other than winter storage fees, is an oil change every 2 years. Between the two, I am just not worth it to them. Too small a fish, it would seem, when so many whales are right in front of them. It's even possible that they decided who would have to go much earlier than September. If that is so, waiting so long to tell me before the winter storage time is really a "low-rent" move, indeed. Thankfully, with the new trailer, my choices for boatyards went way up. I found a replacement, and unlike Trexler's, most of the marinas have a much better reputation in how they treat their long-term customers. I was smart enough to check them out with my longer-term lake friends this time. I bring this up to stress to you that, (1) you should always solicit ideas from your full-time lake boat-owner friends before selecting a boatyard. It is small up here, and everyone knows everyone. You can easily get info on who the reputable and not reputable folks are. Most of the boatyard owners know that word-of-mouth is an important part of their sustainable business, but let's face it, it's boom times up here, so the allure of more and easy money is strong. (2) if you have your boat stored and serviced at Trexler's, including the folks who just bought those $100,000 boats from them, you may become a long timer with them for years, but have minimal boat issues. I would warn you to be on the lookout for that Labor Day weekend call. You won't know when your number comes up! In the end, it's a business decision, and that trumps everything. No hard feelings, old chap!

We have been doing business with Scott & Denise at Trexlers Marina for 15 years now. we couldn't be…read morehappier! They are always very fair with us and are always there to help us out. We have many island friends that have their boats there and they all love them. Denise & Scott are so pleasant all the time I don't know how they do it. It can be very challenging doing business with the public and trying to keep everyone happy. I'm sure it's exhausting. If you are looking for a family marina Trexlers is your place. I highly recommend Trexlers Marina if your looking for a fair and friendly place.

We come to the lake for one week each summer and we plan on using Melvin Village Marina every time…read morewe do. Everyone on the staff - from the kids pumping gas to the management - have been incredibly friendly and accommodating to us. We are very appreciative that there are still places that run like this - keep up the good work!

Excellent company to work with. We've rented every year on the lake and recently found out that…read moreMelvin Village was closest to our home. Great folks to deal with, especially when our trip plans changed twice. That kind of service means we have a new marina for rentals.

Flawless. Nice boat super easy. I would rent again if I was in the area. awesome peopleread more

Totally saved today by the kindness of these people. A boat full of their staff found us flagging…read morepeople down when we were stranded in the middle of the lake. They installed their spare battery plus took it back out afterwards when we got to their marina. On top of that, the guy who did the work was so friendly and explained what we needed to do when we got back to our marina. Just five star service for complete strangers. We could have been in a much crappier situation, and we are so grateful they decided to stop and help. If you're looking for a marina, I would 20/10 recommend.

Purchased a boat this spring from Paugus Bay Marina and it was a very good experience. We worked…read morewith Tom Powers(sales) and Rick Kelley (sales manager) and they went above and beyond to ensure the boat matched our needs, was delivered in perfect condition. A family run business that is focused on customers... we highly recommend Paugus Bay for anyone looking to buy a boat!

We rented a camper for Columbus Day Weekend. It was the Coachman, which looks lovely online, but…read moreis the opposite! They set up the camper as they said they would, but when we walked in, there was a stench like something died. We searched everywhere for the location of the smell and tracked it to the kitchen sink. It was horrible - it appears they never drained the gray water or deodorized the tank. We didn't cook in the camper - there were only 2 of us. We just took 2 very short showers, and the tank was full, and the bathtub backed up. We called and emailed them for assistance, and they didn't email or call us back - in fact, they never returned our call. We tried to air out the camper every day to no avail. The mattress had so much "balled up" material and pilling, you could feel it from sheets and blankets. There was dust everywhere and mold on the bathroom drain. We ended up getting very sick from sleeping in the camper. My husband had to go to urgent care to get medicine. We are fit people who take care of ourselves. Our friends also rented a nicer camper (no smell and newer). They were told the fuel was full, but they ran out within a few days. We all cooked outside, so this should not have happened. This was an unfortunate and skeevy experience. I am not a person who writes reviews but will tell you DO NOT RENT FROM THEM!

These are honest people. If you need a repair, they can do it for a fair price and stand behind…read moretheir work. I have purchased 2 trailers from them in 1986 and again in 2007 and they were great.

Closed ! Telephone goes to an elementary school now. Chain across the driveway. Only a couple…read moreof trailers still on the property but they look in very bad shape. Doesn't look like the store has anything in it.

Nice people. Family business with a great store for supplies, etc. for everything campers - NOT a…read moregreat place for repairs. We have had two campers have major repairs done by Mike Jr. No major problems with the quality (except attention to details. . .) but, unless you want to be given empty promises and poor follow up, as well as frustration re: how long it takes to get the work completed, I suggest you find somewhere else to get work done on your camper. It was more than A YEAR from when the damage occurred to when the repairs were close to being completed - and when I called him out on it and expressed my frustration, I was met with hostility and anger from him. WE ended up contacting the manufacturer and getting the last piece shipped to us and installing it ourselves. So, my recommendation is IF YOU HAVE to go there for repairs, have it IN WRITING a timeline by which the work will be done and the consequences (to them) that will happen if the deadline is not met. Make our mistake your warning.