Excellent service. mario and Renaudo went above and beyond to help me and my family get to where we…read moreneeded to go! I would use again.

This place is a rip off and they overcharge for service and the towing equipment is not saferead more

Worst worst experience! Called AAA for a tow for broken car and they assigned Intune. After…read moresignficant wait I called Intune toget wait time. The man stated he worked in gas station and would not help. My tow truck was suddenly canceled for some reason. AAA rebooked with another tow company. The gentleman was terribly rude and filing a formal complaint with AAA.

The quality is poor when it comes to service. This company should only be used if they take your…read moreinsurance for a free tow. Otherwise, the tow that you were going to receive will cost you a lot of money no matter what kind of shady work they do. There's Internet site they say that free towing with work such as, changing a battery. After I had a vehicle of mine towed to their shop. I was told many things needed to be replaced. I did not like the answer that I received from the mechanic and wanted to take the car somewhere else. Take the car somewhere else I had to purchase a battery and I was charged for a tow. So if you think these people are out to help you, you are wrong! They are there to make as much money as they can off of you. Quality is poor. The ownership is poor. They have two big garage with little knowledge. go anywhere but here.

Please beware of this company and owner. I wouldn't even give one star…read more In the late afternoon of 6/12/25 I was driving northbound on the Hutchinson River PWY.As I was going up the ramp of exit 15 B my left front tire got partially detached and I was not able to move any further or pull over. I was blocking the exit and called 911 for assistance. When the officer came, he called the company they reach out in emergencies. A taw truck from Proline came within 15-20 min and towed my car. There was a transmission fluid spillage, and he poured powdered substance to absorb that. I asked the driver to taw my car to my mechanic at 430 Mamaroneck Avenue in White Plains, NY 10605. The distance between exit 15 B and the above address was 3 to 4 miles. When we arrived at the shop the truck driver indicated that he only accepts cash and so I had to get 3 withdrawals at the nearest ATM machine. My bill consisted of towing charge $225, mileage charge $40 which is what a full fuel tank costs, labor charge $90, and oil dry $40.Then I got charged $33 tax even though I paid the whole amount in cash. Total bill was $428. The tow truck driver did not use a full tank of fuel to tow my car. He did not use oil dry worth of 40 dollars. Why was I charged $225 for the towing service and then additional $90 for labor? Isn't the towing service the labor? Why was I charged $ 33 in tax when I was forced to make a full payment in cash and ended up paying $10 dollars in withdrawal ATM fee? I tried calling the number on the receipt and no one responded. I submitted a complaint with BBB and never received a response from the company.

I had to have my windshield and passenger side window replaced (because of vandalism), and I had to…read morehave a dent in the door fixed. My car was returned to me before the glass was cleaned out! There are pieces of glass all in the backseat, on the dashboard, and in the floorboard. There is residue on the dashboard from the installation of the windshield. The interior leather of the passenger door is sliced, presumably from the window repair. The leather was not damaged when Proline towed my car. Additionally, there are scrape marks on the rear passenger door, which were not a result of the vandalism or prior damage. Joe (from Proline) apologized and agreed to reimburse me for having my car detailed, and agreed to look at the place on the door. No one from Proline was available when I picked up my car. The keys were left in the mailbox at a random house. Joe has not responded to my attempts to contact him about fixing the damage and detailing the car.

I needed my car towed to a friend's place to get some work done. Called the night before, he was…read moreupfront and told he that he wasn't going to be available and was dope enough to refer me to someone else. The day arrives and I decide to reach out again and as luck would have it he just became available. I got a good quote and within 30 mins he was ready for the pick up and was able to get me to my destination safely and quickly. I really enjoyed our conversation. So thankful for the help!!!

Broke down 7 hrs from home. AAA jerked me around for 4 hrs till car rental was closed said…read morecouldn't ride in AAA tow truck. Then Danny called to setup tow and the rainbow appeared. Courteous, quick. Made my night. Fixed my car and was on my way. Shame I m not a local.

Amazing!! My car came back looking brand new. Rich made it so easy and fast. The whole experience…read morewas TEN STARS! I highly recommend Adelphi. My neighbor told me to go here when my car was hit. I'm glad I listened to her. Not only was the body of the car fixed, but they clean it too. Just was perfect!!

My wife was recently involved in a collision in NYC, the front right of our 2020 Honda CR-V was…read morepretty banged up. We were recommended Adelphi by a friend at Rye Auto so we had our car towed out of the way to Adelphi's shop in Harrison. Rich at Adelphi went out of his way when it came to communicating with us and getting all the necessary parts (not easy right now) to have the car repaired. The quality of the work appears to be excellent and the car drives as it did before. I cannot say enough good things about our experience. We highly recommend Adelphi Auto Works.

We were dealing with a serious family issue. Every one there went out of their way to help us,…read moreeven staying after hours. Mark, Reynaldo(spell?) and the super efficient lady at the desk all went above/beyond. We cant thank them enough!! Please patronize them!

Had to pay 230 just to move the car from snow, not even take it from one location to another. cops…read morecalled them, I told them I didn't have money at the moment and they said they'd impound my car???? Such a scam knowing the conditions of the weather and people have to work and make a living in this economy! Ridiculous