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    Harrell’s Heating & Cooling

    5.0 (1 review)
    Open 7:00 am - 5:00 pm

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    Services - Harrell’s Heating & Cooling

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    3 years ago

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    Long's Refrigeration

    Long's Refrigeration

    (2 reviews)

    These folks are as good as it gets. They were scheduled to come in 2 days following the issue…read more When I called and asked them to change the appointment due to the coming bad weather they were there within hours and when it got to 24 degrees that night I was very thankful Longs Refrigeration had taken care of us. Thank you soooo much

    On Wednesday the technician arrived and fixes a broken fan and says some board needs to be changed…read moreout. He leaves me with both of my downstairs A/C's not working. I wait and call the next morning to let him know that both of the A/C's are not working. He says name a time and I'll be there. I asked for noon. I take my daughter out of occupational therapy early to back to the house by noon. 12:30 he still has not shown up with no courtesy call. I call him, he says he's running late. So we agree on 3. He changes out the board and I make sure both A/C's are working. An hour later, I realize the fan is not shutting off at all. The thermostat reads 70 and it's set on 75 and it keeps dropping. I call the technician who finally calls me back. He helps me turn off the unit outside, but the fan is still going. He says he'll be back tomorrow evening to fix it. This worries me because that's 72 hours the fan has been going and I'm worried about my power bill. I find a way to shut it off with a switch upstairs. He said he'll be by tomorrow to look at it around 4 or so because he had an install most of the day. It's 7:15 p.m. and I have heard from no one. At 5:20 I try calling the technician and the main number. No one answers and no one has reached out to me. It is 7:15 p.m. on a Friday and I still have an A/C not working. They have also taken their phone off the hook for their main number. I am trying to take care of this with a husband deployed and minimal help. Even just a courtesy call would have been better than being completely ignored or forgotten. update: Today Sunday 7/21/19 1535: The original A/C that was freezing up is actually not fixed, so now both of my A/C are not working and it's Sunday. I think the technician accidentally called me on Saturday and when I called back 1 minute later he did not answer, nor call me back. So I have no A/C working in the middle of Summer in Alabama and this claim was put in on Monday 7/15/19. This company has had more than a few days to fix a problem and when my claim was about one A/C, why do I now have 2 A/C's not working because of this company.

    Southeastern Cooling - Southeastern Cooling Van

    Southeastern Cooling

    (7 reviews)

    Our outdoor compressor unit has one of those garbage ECM's for the cooling fan. It died after about…read more5 years, but the unit is still under warranty, so I was calling around to find a reliable company to do the warranty replacement. Calling Southeastern Cooling ended up being a very smart choice. From the moment I began speaking with Adam on the phone, I was impressed by the level of courtesy and professionalism I experienced. I explained the problem and what sort of service we required. He managed to source the replacement ECM and schedule a tech to come out in just a matter of hours--same day. Gage, our technician, was prompt, courteous, professional, and quite humble--that's an often overlooked trait these days. He was able to get the ECM swapped out fairly easily and got our system back up and running. As someone with nearly 3 decades working with tech, I was, of course, carefully paying attention to his work--he managed to impress me a number of times with how carefully and thoroughly he handled the replacement process, even ensuring that the wiring was just as neat and tidy as how it was when he started working on the unit. Overall, this initial experience with Southeastern Cooling was remarkable and we will likely call them again when the need arises. Though, when we do call, we'll be requesting Gage.

    Hands down Gage Anderson is the best! He takes his work seriously, always providing thorough and…read moreexpert attention to my A/C unit. He explains any issues he may have discovered and follows up with the best recommendations for repairs. Truly a professional!

    Harrell’s Heating & Cooling - hvac - Updated May 2026

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