I was referred to Dr. Northcott by my family dentistry because of concerns. I was already dreading…read morethe unknown but upon arrival the office staff, the aids, the hygienist, and Dr. Northcott all made me at ease explaining the process in detail, next steps, and future care. Everyone there is sincere, professional, and experienced. I have heard horror stories about the scaling and the rooting procedures, but I walked out not in pain and as the topical and shots wore off it was very minimal. Very good experience! I appreciate everyone and will not have any apprehensions about going back for my next 2 appointments. I highly recommend Dr. Northcott and staff at Periodontics of O'Fallon for all your periodontal needs.

I liked the place and it was far off from where I'm from but I didn't mind. The dentist didn't like…read moreme and I was nice as I can and grateful for her time to help me. My mother-in-law said," she was cocky" and didn't offer me any other options like they use to do. So I begged for any other options since I have a chance to see a periodontal doctor. I was referred to her so she said I might need surgery then after that. I had nightmares after that, stress out, felt no hope.

Dr. Keith epitomizes FANTASTIC Dentistry at Nikodem Dental in St. Charles, Mo. Some of the…read moreone-liners Dr. Keith spoke to assure me of his professional experiences are "When you're okay, I'm okay," referring to my comfort of pain. He could determine if the numbness of the medication/shots were effective by how far the numbness was on my bottom lip, giving him the go-ahead to start the root canal procedure. Another statement he made was, " I am very passionate about performing root canals," which was evident due to the number of X-rays he took to ensure that he was removing the nerves sufficiently. Lastly, Dr. Keith made the experience easy due to the" JOY" in his spirit by singing/humming along with the ambiance of the music playing in the office. KUDOS TO YOU, DR. KEITH; KEEP BEING EXCELLENT IN YOUR WORK ETHICS!

The dental hygienist made me feel like I had the worst teeth ever. I was pregnant at the time and…read moreshe recommended I get a deep cleaning even though that would require local anesthesia (which can pass to the placenta) and made me feel like it couldn't wait until after birth. I went to a different dentist 6 months later and was given a clean bill of health with no issues or cavities, even through the dental hygienist at Nikodem made me feel like I would have a mouth full of cavities since I did not get the cleaning she advised. I had no problem with the doctors (she actually said I could wait) but felt like the dental hygienist was trying to sell unnecessary services.

We have been patients here for over 10 years and never had an issue. Dr Hurtte is excellent, and…read moreall the hygienists we have had have been great. We have gone through many office changes and never had an insurance issue or procedure issue until now. With a mishap with nitrous being given for a procedure when we signed for it NOT to be used because it makes my daughter sick and the office manager's unprofessional treatment with an insurance issue, we are done. I cannot trust that we will not have any further problems with insurance filing. She indicated that their providing insurance information is a courtesy, not part of their job. So when scheduling an appointment, it is my job to know when we can schedule to be covered, since it's our insurance, it's our job to know what's covered and how to schedule. This was all over a cleaning appointment for my daughter, which was two weeks too early for coverage. However, all they had to do was resubmit to insurance, as I asked for. Plus, when we schedule, we always ask to schedule when we are available according to insurance coverage. After calling to see ow to get this taken care of with the insurance, the office manager insisted I pay and asked 8 times during our phone call how I'd like to pay for the cleaning. She sent us text messages with a payment link, and then she put our accounts for the whole family under review so we could not make any appointment changes. When I called my insurance and asked why it wasn't paid, they said the office could ask for a resubmission or clarification. Also, they asked for codes I had no idea about. Since the office manager would not call and do a resubmission, I contacted our company's insurance agent for help. The insurance issued payment a week after this call with the office manager. Never in all my life have we ever been treated so rudely by an office/insurance person at any doctor's office.

Dr. Eric has lots of experience even though he looks very young. He would answer any questions, is…read morevery good, sweet and playful with kids. One of my girls is always afraid of the dentist. This time she was fine and happy that she is missing a lot of her baby teeth. :) In my prior visits with other dentist you can get a few staff that is really good and the Dr. Is just ok. Straight to the point, the dental work would be so so, no jokes, no nothing. I don't like doctors at all!, I get really nervious and I need to laugh to relax a little. Boardwalk Family Dental have the whole package, latest technology, great service, fun and loving people!!! Everyone knows what they are doing, are very kind and have patience with my girls. Love the sense of humor!!!! When it was my turn to see the Dr. and the staff I didn't have to explain any of my jokes, so thats a plus! :) The only bad thing for me, is the distance. I wish the location could be closer. Other than that is GREAT! Love everyone in that office.

The staff at Excellence in Dentistry was excellent from the front receptionist, the x-ray tech,…read morehygienist and the Dr. were all kind, and treated me with respect. They will be my dentist from this day forward. Thanks to Brittany, Tiffany, and Dr. Bruns.

I'm incredibly disappointed with the experience we had with Dr. Scott Drooger. My wife went in for…read morea simple tooth extraction and requested a quote for a bone graft to aid in healing. After receiving a quote of over $1,000 for the bone graft--significantly more than the cost of the same procedure she received last year at her regular dentist for about a third of the price--we were understandably confused. We asked to speak with Dr. Drooger to better understand why the price was so inflated. When he entered the room, his demeanor was nothing short of unprofessional. His first words were, "Yeah?"--hardly a welcoming or respectful way to address a patient's concerns. When I introduced myself as her husband and tried to ask for a detailed explanation of the costs and the procedure, his only response was, "It costs this much because I went to school for 16 years." That was the extent of his explanation--no insight into the procedure, no breakdown of the charges, just a rude and dismissive attitude. We were left in disbelief at how we were treated. He didn't explain any of the procedure codes or why this bone graft was priced so much higher than the one my wife had received previously. Instead, he rushed out of the room without providing any further clarification, leaving us feeling dismissed and disrespected. After the encounter, we expressed our dissatisfaction with his behavior, but unfortunately, the damage had already been done. Although his dental assistant tried to answer our questions, the lack of professionalism and medical explanation left us with no confidence in proceeding with the surgery. We ultimately decided to leave and not go through with the procedure. The worst part is, that I would have probably paid for the overpriced bone graft had we been treated with basic dignity. My wife and I both took time off work for this appointment, only to be met with poor customer service and an unwillingness to address our concerns. We will not be returning and cannot recommend Dr. Drooger to anyone seeking quality care and professionalism. I would strongly recommend anyone considering dental work with Dr. Drooger to do additional research. From what I've gathered, this seems to be a common issue, and many others have had similar negative experiences. It's truly shocking that a doctor would respond this way to a patient simply asking questions about a procedure. Based on his unprofessional bedside manner, I can't imagine he provides quality medical care.

I started a long process with Dr. Urbanek two years ago involving multiple surgeries. Is his office…read morecheap? Not even a little bit. BUT I have 100% confidence in his treatment plan. He is thorough, answers as many questions as I can throw at him, gracefully handles my MAJOR dental anxiety without judgement, and his staff are amazing. If you're looking for budget work done quickly, look elsewhere. But if you are looking for someone who does not cut corners (and who wants that with your health?), is up front with payments and treatment plan, and just generally makes a painful and anxiety-inducing situation easier than I highly recommend. His surgical skills and expertise on cutting edge practices are exemplary. 10/10

Dr Gulley and his staff were very nice, they communicated well with what they were doing and how…read moremuch it cost to have the dental work done I definitely would use them again.:)

Terrible. First appointment just wanted to have my teeth cleaned. 40 mins of X-rays, scanning and…read moremeasurements but guess what, no cleaning. I would need to come back of two additional appointments. Within 30 minutes they were already upselling.

I have Parkinson's disease and sometimes my symptoms can come on suddenly and I had canceled two…read moreappointments for that very reason and I got a rather threatening letter from them saying if I canceled one more time that I would not be able to come back as a patient. On my record, they know that I have Parkinson's disease. I found it very unprofessional and changed to a different dentist.

Hands down best care from a dentists office i've received. I've went with a lot of work to be done…read more And from the reception to the work, it's all been handled professionally and efficiently. All kind staff too, highly recommend.

Had 2 molars prepped for crowns here. Was a little anxious having never had anything more than a…read morefilling done, but the staff took great care of me and there was no pain whatsoever. They took their time in crafting the temporary crowns, making sure they were comfortable and not touching when I bit down. The next morning my teeth feel like nothing has happened to them, a very positive experience overall. Looking forward to getting the permanent crowns put on in a few weeks so I can resume eating sticky or hard foods.

I have been a patient along with my family for 15 years . They don't answer their phones . I called…read morewith a dental emergency on September 17, 2026. No one ever returned my call. I called the office two times , finally someone answered the phone and they wouldn't be able to see me for a week. There's always different doctors. They don't tell you when doctors leave their office. They just replaced them. I would not recommend creative smiles.