1. Excellence in Dentistry

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Saint Peters, MO

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Excellence in Dentistry

5.0 (1 review)
Closed • Closed
Updated 2 months ago

Services - Excellence in Dentistry

Cavity treatment

Dental exams

Tooth filling replacement or repair

Excellence in Dentistry Photos

Recommended Reviews - Excellence in Dentistry

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2 years ago

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People searched for Cosmetic Dentists 2,064 times last month within 15 miles of this business.

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Premier Dental Partners O'Fallon

Premier Dental Partners O'Fallon

3.7(18 reviews)
5.8 mi

I had been a patient of Dr. Harris at Premier Dental for more than 15 years and had always trusted…read morethe care I received. Unfortunately, my experience after his departure has been extremely disappointing. About three weeks ago, I went in for a routine cleaning with absolutely no tooth pain or sensitivity. The new dentist Dr. Cartwright identified an issue involving a lower-left tooth and recommended what was described to me as a simple filling. The procedure itself was painful. I was told that some discomfort could last one to four weeks, but instead of improving, the pain and sensitivity progressively became worse--to the point that I could not sleep without taking pain medication. I contacted Premier Dental asking to have the tooth evaluated and to get a second opinion. I was told that Dr. Cartwright was on vacation and that the other dentist was booked for more than a month. Despite explaining that I was experiencing significant pain and had been a patient of the practice for over 15 years, I was directed to seek care elsewhere. I went to Smile Design Dental, where I was told there were chips in the filling and an infection. I was prescribed antibiotics and informed that I now need a root canal because the nerve has been affected. What makes this especially upsetting is that this tooth had no pain or sensitivity before the filling. I went in for routine care and agreed to what I understood would be a simple procedure. Three weeks later, I am dealing with significant pain, infection, antibiotics, a recommended root canal, and additional expense. I understand that complications can occur with any dental procedure. What disappoints me most is how the situation was handled afterward. After being a loyal patient for more than 15 years, I expected Premier Dental to make an effort to evaluate a serious problem that developed following treatment performed at their office. I hope Premier Dental reviews what happened and takes appropriate steps to improve both patient follow-up and continuity of care when complications occur.

I'm uniquely qualified to review both Dr. Cartwright and Dr. Rega due to the nightmare experience I…read morehad at this practice, and I wish I wasn't. I came in with a simple missing filling on a back molar that had been visibly patched with a temporary filling that was impossible to miss. Dr. Cartwright ignored it entirely, built a treatment plan for the wrong tooth, and placed a temporary crown on it. When I caught her mistake myself, she offered no apology. Her exact response: "the treatment plans would've been the same anyway." Even more telling, she had explicitly told me the tooth couldn't be filled and needed a crown. Yet the moment she was caught treating the wrong tooth, she filled it on the spot. The same tooth that supposedly couldn't be filled was suddenly fillable once she was caught? Odd. Getting anyone here to take responsibility was its own battle. The practice manager was beyond dismissive and argumentative. It took a third party calling on my behalf and threatening legal action before another dentist at the practice acknowledged that the tooth with the missing filling should have been treated first. Dr. Cartwright never once apologized. A refund was finally issued for my portion of the crown which seemed less an act of accountability and more an attempt to make me quietly disappear. Then came Dr. Rega who completed the permanent crown. During placement, while I was numb and unable to speak up for myself, a cusp was ground down to adjust the fit. My bite changed immediately afterward. When I returned in genuine pain, because the tooth now felt too low, she told me I would "get used to it," that "we can't add tooth structure back", refused to consider remaking the crown when I asked, and instead began grinding down healthy teeth on the opposite side of my mouth, which I explicitly told her I was fearful of having been in braces for 3 years and knowing that side was "perfect". At one point my teeth were audibly grinding together during her adjustments and she told me to "Stop making that noise". I was there because she had altered my bite and she seemed annoyed that I could tell. She was out of her depth and chose dismissal over help or a referral. I experience daily discomfort that didn't exist before what should've been a routine filling. Months later I'm still in treatment with multiple specialists correcting damage from this office. I will be reporting both Dr. Cartwright and Dr. Rega, as well as this practice, to the Missouri Dental Board due to the abysmal care I received here. Please please learn from my experience and look elsewhere.

Bogey Hills Dental - Our Fabulous Front Desk

Bogey Hills Dental

4.6(35 reviews)
3.7 mi•St Charles

Sometimes it can be a difficult process when trying to match with a dental office that you can call…read more'permanent.' There are a lot of things that consider, but also many industry tricks that can throw a person off course. Not here. This practice is exactly what I hoped for: - No gimmicks like offering customers potential awards for a 5-star review. - No tricks like saying they accept insurance, while they are not on that provider's 'preferred' list. - No whacky photographers taking pictures of your teeth just as you show up. - No gimmicky office tours with gifts for nice reviews. - No tricks to make make a person spend more money than they have to. Yes, those things and more happened at another dental practice, so I was hesitant. Bogey Hills Dental was great to me. The Dr. and staff were extremely efficient and made the work seem like they could do it with their eyes closed. It was a real relief to find this practice. Their work turned out great, and I look forward to going here for a long time to come. Honesty, integrity, and friendliness is what I found here. Thank you BHD!

Amazing work on my clients wisdom teeth for older aged women. In and out within a hour. Super sweet…read moreworkers even front desk girl knew my client walking in to check us in. Walked her out to the car n gave us paperwork but easy recovery by looks of it.

Photos
Bogey Hills Dental - Our Fabulous Front Desk

Our Fabulous Front Desk

Bogey Hills Dental - Our Heavenly Hygienist

Our Heavenly Hygienist

Bogey Hills Dental - Our Amazing Assistants

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Our Amazing Assistants

Excellence in Dentistry - cosmeticdentists - Updated October 2026

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