I love my visits with Dr. Jones. He's very respectful and informative in any questions I have. The…read moreprices are reasonable and I will continue going.

This vet is awesome they care about your pet and they are affordable. The best one i have found…read morearound here. Thank you for being kind and caring.

The best vet! He is caring and knowledgeable. Easy to get an appt when an emergency arises. All…read moremy pets except one loves Dr Mike; my one dog doesn't like anyone outside his home. I highly recommend Zillah Vet Clinic with Dr Mike to everyone.

Today was our first visit to Dr. Sam and she is everything other reviewers said she was! Kind,…read morepatient, friendly. The office is immaculate, great staff, they even have a little fenced in area to take your pup to do their business. Reasonable rates too! We will be back with our other fur babies Update: took our new rescue puppy here for his first visit with Dr. Sam. He was nervous as he had spent a lot of time at the vet as a baby before we had him. Dr. Sam is truly the kindest, gentlest person! She spent 30 minutes just getting to know our pup and he was at ease within 5 minutes in her presence. Her office is immaculate and the staff are terrific.

Have used Zillah Vet and Dr. Sam for years. All 3 of my dogs. Staff is friendly. Prices are…read morereasonable. My favorite part is Dr. Sam always gives you options. Plan A start less invasive or Plan B get the X-rays, scans, surgery whatever it may be. She informs you so your level of concern and budget can choose accordingly. Highly recommended!

I think what turns me off the most about this Vet is a horrible customer service at the front desk…read more I have sent msg's with emergency situations and never heard back. Every interaction is short and rude. If you can even get them to call or text or message you back. Their front desk receptionist & whoever is answering the phone is a very difficult and unhappy woman. I walked in last week as I came through the door. I was greeted by the receptionist, as if I had just walked into her home and was completely unwelcome. I was taken back and said I have an appointment. it honestly was as if I had walked in as an intruder. She said take a seat. There was no smile, There was no welcome in nothing. At that point I should've just walked out... I've had a couple of interactions with this vet and everyone has been disappointing with the staff. However, the vet is great. She's extremely knowledgeable, very kind and seems to care a lot. But it's just not worth getting through the front desk. I would recommend critter care. They are absolutely amazing. Their staff is so kind. Prices are much better as well Example - my last visit to Best Friends I took in a kitten that had ringworm for the visit, ringworm medicine and a dewormer It was $200. Critter, I brought my dog in for an emergency visit (tried to call Best Friends Vet . They never even called me back.) AnyWho, the visit at Critter Care sedation, stitching, medication was the same price $200. I couldn't imagine what that would've been if I would've gone to Best Friends. Also, Critter care has the friendliest front staff when you walk in you are greeted with a smile you are welcomed when you call. They will do their best to get you in and if it isn't emergency, they will find the time. I couldn't ever imagine calling critter care and not getting a response back. I would say best friends mobile vet is more like a wishy-washy run practice with a super negative front staff but a good vet. It's unfortunate She should find better help.

Awesome vet. Easily accessible and reasonable. So great with our Border Collie pup. Highly…read morerecommend.

I absolutely love this place and will continue to sing praises about the staff and vets. They are…read moreso great with answering random questions and giving recommendations. My cats hate going to the vet, but they love the vet when they are there. Thank you to the entire staff for being so amazing.

I took my dog in about 4 pm Monday and asked that they take pity on me and him because it was…read moreobvious that his ears were really bothering him. The receptionist kindly explained that they require appointments, but she would ask the doctor. Fortunately, the Dr Rowan agreed to see him, treated his ear infections, explained the problem and provided meds and clear instructions for at-home care to prevent recurrence. Dr Rowan has gained my trust and a new client.

We had to put our little dog down, and chose at home euthanasia. Dr. Knerr and Holly were very…read moreempathetic and handled the situation with gentleness and great care. We would recommend them to anyone needing this service.

I took my sassy diva cat in for aural hematoma. She's ruthless and barely tolerates people, however…read morethis clinic did great with her. They seem very professional and caring. I'm confident bringing my fur babies here. The free stickers are a nice touch.

We checked in at 2:00 they close at 5:30. The receptionist mentioned the wait time would be longer…read more@ 5:18 they told myself and 2 other people that also had been waiting since 2 that we wouldn't be seen The right thing to do is let the customer know right off the start that they might sit there 3 hours and not get seen. 15 min to close we get told 'oh sorry come back tomorrow. we can't make an appointment it's first come first serve" yet that's not true either a man with a big dog checked in hours after us and was seen and left by 5:20. Horrible service . You had a senior waiting longer and also sent her away . Maybe stop asking for new patients when you can't take care of the ones you already have.

I went in for my dogs last day of life. The doctor was so kind and respectful of the whole process…read more He did an amazing job and I would go again. The front desk was a bit slow to assist us and too smiley for my taste when I was distressed, and they knew it.

This is hands down the best clinic for my babies. They have saved my cats' life multiple times and…read moregone out of their way to help me. The staff is all very friendly and willing to help out! I couldn't recommend this place enough!!!

They charged me an extra $100 because my dog was 1 pound over the limit to the next price. You…read morewould think they would have a little compassion for a senior citizen Who was having to use a credit card to pay.

Dr Lust and Staff our family just wanted you to know how much we appreciate you all. Your care over…read moreall our pets from your advice to routine care, surgery to emergency care has been amazing for decades. This is why so many of our family see you and why I have recommended you to so many people. At our last visit when it was time for our beloved Chocolate Lab to cross the rainbow bridge. You treated him with the upmost respect and we as a family weren't rushed even though it was late in your day. We felt as if you were there to help us and him have a very dignified last few moments with us. That made one of the most difficult decision a lot better and easier to handle. We really liked how you walked us through what was going to happen and why it was happening, that made the process so much less stressful. So to anyone in the Yakima area looking for the BEST Veterinarian and staff head out to see Dr Ken. For all the life stages of your pets, you and they will always be taken care with caring, respect, knowledge and love. Thank You Jason Hoff

I recently had to have my Zoee put to sleep she was having heart failure and they were very…read morecomforting to me as I have had Zoee since she was born I was devastated but had to do what was right for her the tech that was in the room with Dr Ken was so sweet and I am thankful for her and Dr Ken for reassuring me that I was doing right by Zoee and that she knew how much I loved her I didn't even have to tell them who I was when I came in I am also glad she went peacefully I can't thank them enough for the compassion they showed me and Zoee