Have used Zillah Vet and Dr. Sam for years. All 3 of my dogs. Staff is friendly. Prices are…read morereasonable. My favorite part is Dr. Sam always gives you options. Plan A start less invasive or Plan B get the X-rays, scans, surgery whatever it may be. She informs you so your level of concern and budget can choose accordingly. Highly recommended!

This Vet is very Rude and Pretentious her Staff followed her down the same path…read more Since the pandemic rules have been lifted, why can't we take our pets into the office, we are just supposed to trust a total stranger to take them in...this is unacceptable. Would you just go to a park and hand your child to a Stanger and hope that nothing will happen to them. With not being able to personally interact with the Doctor and ask questions is just plain SHADY, what's behind the Curtain ? Is she hiding something? Her prices are just crazy high. If there is an x-ray you best believe I'm going to see it and ask questions if necessary. Does she have an aversion to interacting with people? I she needs to be made aware that she is not Dr. Dolittle and can only talk to the animals... I DO NOT RECOMMEND this Vet!!!

This vet is awesome they care about your pet and they are affordable. The best one i have found…read morearound here. Thank you for being kind and caring.

Staff and Dr are so awesome. Family business all of them really care about the animals.read more

This is a low cost spay and neuter pop up clinic put on by Yakima Valley Pet Rescue. A high volume…read morevet comes 3 days a month to alter cats and dogs. Licensed vet techs assist and train volunteers to perform many vital tasks.

Best Veterinarians in the valley! Everyone that we have ever spoken to, have been amazing & just…read morereally kindhearted to humans & especially your animals

Dr Lust and Staff our family just wanted you to know how much we appreciate you all. Your care over…read moreall our pets from your advice to routine care, surgery to emergency care has been amazing for decades. This is why so many of our family see you and why I have recommended you to so many people. At our last visit when it was time for our beloved Chocolate Lab to cross the rainbow bridge. You treated him with the upmost respect and we as a family weren't rushed even though it was late in your day. We felt as if you were there to help us and him have a very dignified last few moments with us. That made one of the most difficult decision a lot better and easier to handle. We really liked how you walked us through what was going to happen and why it was happening, that made the process so much less stressful. So to anyone in the Yakima area looking for the BEST Veterinarian and staff head out to see Dr Ken. For all the life stages of your pets, you and they will always be taken care with caring, respect, knowledge and love. Thank You Jason Hoff

I recently had to have my Zoee put to sleep she was having heart failure and they were very…read morecomforting to me as I have had Zoee since she was born I was devastated but had to do what was right for her the tech that was in the room with Dr Ken was so sweet and I am thankful for her and Dr Ken for reassuring me that I was doing right by Zoee and that she knew how much I loved her I didn't even have to tell them who I was when I came in I am also glad she went peacefully I can't thank them enough for the compassion they showed me and Zoee

The staff went out of their way to take care of our cats Daisy and Tiki who were both sick. In…read morefact, if they didn't give us the idea of using Churu with their pills there would be NO WAY it would have been successful. (Ok, there would have been many more scratches on us.) Thanks for your insight and extensive knowledge in figuring out the problem!

Friendly helpful just a very nice group of people and took good care of my dog who had sprained her…read moreknee!

I would like to thank Gabriella greatly for her understanding of my pets situation. She listened to…read moreme and listened to me share my concerns. I so appreciate her speaking with me. She was very caring. Sheila R.

They're fine as long as you don't question them or point out poor work. They butchered my dog's…read moreshoulder to remove a small lump and the stitch job looked like one of my stuffed basketballs from middle school home economics class. When we picked him up we saw right away that the two sides of the incision were already separating. We asked if the Dr could look at it before taking him home and were rudely told only if we could wait about two hours. We should've but did not wait. I spent the next week keeping my eye on him every moment he was awake, making sure he didn't scratch the wound and keeping it covered. The two sides of the incision eventually separated completely in spite of it, and we took him back. The secretary was rude on phone when I called to ask if they would fix it. Then she lied and repeatedly said that I had told her he scratched the stitches off when I had said the opposite. This was what mattered to them...not the suffering they put him through or perhaps some contrition for doing a horrible job. They aggressively took measures to blame the failure on the dog and us, and presented us with an additional $250 bill for our trouble. I asked to talk to Carl and he called me the next day. He set in on me right as the conversation started and again made it clear that all he cared about was that they not be held to blame. No apologies. All I really asked for was some admission that they screwed up, but he made it clear that wasn't something he was capable of. It was a good, 7-8 year run with them but we obviously won't be back.

I went into the clinic for information around 2pm, July 30, 2025. The receptionist had this grim on…read moreher face. Dark hair, red and white shirt, a mark on her upper left lip. "Can I help you? I'm interested in dental, what is your procedure how much is it?' "You mean euthanasia?' still with this big grin on her face. I want dental and she wants to kill my cat.

Compassionate and so caring for my fur babies - I've been going there for some 13 years and they…read morehave went outside the "lines" to help when I was out of town and another time when no one else would. Highly recommend

I think what turns me off the most about this Vet is a horrible customer service at the front desk…read more I have sent msg's with emergency situations and never heard back. Every interaction is short and rude. If you can even get them to call or text or message you back. Their front desk receptionist & whoever is answering the phone is a very difficult and unhappy woman. I walked in last week as I came through the door. I was greeted by the receptionist, as if I had just walked into her home and was completely unwelcome. I was taken back and said I have an appointment. it honestly was as if I had walked in as an intruder. She said take a seat. There was no smile, There was no welcome in nothing. At that point I should've just walked out... I've had a couple of interactions with this vet and everyone has been disappointing with the staff. However, the vet is great. She's extremely knowledgeable, very kind and seems to care a lot. But it's just not worth getting through the front desk. I would recommend critter care. They are absolutely amazing. Their staff is so kind. Prices are much better as well Example - my last visit to Best Friends I took in a kitten that had ringworm for the visit, ringworm medicine and a dewormer It was $200. Critter, I brought my dog in for an emergency visit (tried to call Best Friends Vet . They never even called me back.) AnyWho, the visit at Critter Care sedation, stitching, medication was the same price $200. I couldn't imagine what that would've been if I would've gone to Best Friends. Also, Critter care has the friendliest front staff when you walk in you are greeted with a smile you are welcomed when you call. They will do their best to get you in and if it isn't emergency, they will find the time. I couldn't ever imagine calling critter care and not getting a response back. I would say best friends mobile vet is more like a wishy-washy run practice with a super negative front staff but a good vet. It's unfortunate She should find better help.

Awesome vet. Easily accessible and reasonable. So great with our Border Collie pup. Highly…read morerecommend.

I love this vet. I've had a couple emergencies with my dogs…read moreand they can always get me in. The price is amazing. They had to put my dog under stitch up her leg and I believe the bill bill was around 200 including emergency visit, antibiotics, sedation & stitching. at best friends mobile vet I took a kitten I was fostering that had ringworm. I somehow walked out with a $200 bill. One of the prescriptions was $100. I wouldn't wanna know what their price would be if you had an actual emergency. I'm saying that so you can have the comparison of pricing Critter care is so reasonable. Their front staff is kind every time you walk in they greet you with a smile you are welcomed. I hope you Have as great of an experience with Critter as I have, they are great.

Dr Thea is awesome. Helped us through a lot of difficult times and great times we've had many dogs…read moreover the years. Have had many pets over the years and she's given them the best care possible