We get our cats ashes back to us in a basic box that has nothing on it no name, nothing, we open…read moreit, they got my cat in a ziplock bag you can get from a dollar store! So cheep, trashy and disrespectful, useless place can't even save pets or respect them after they die either.

I was distraught- I thought my puppy was dying. She was lifeless - I was seen last min with…read moreemergency care.... Dr. Cambra was so lovely and wonderful.... and got Lala feeling better pronto. The entire staff was very warm, comforting, knowledgeable, and friendly. Also! My great friend/sister Sarai saved the day by getting her in for her appointment!

Excellent experience. They take care of our dog and cat and receive competent and compassionate…read morecare. they work hard at seeing our animals in a timely matter and we have complete trust in their care. Very important when you have animals that can't speak for themselves. would hands down recommend.

Dr Patrick took amazing care of Charlie! He explained in detail everything & answered all of my…read morequestions. I highly recommend Yakima Valley Veterinary Clinic & Dr Patrick.

We had to put our little dog down, and chose at home euthanasia. Dr. Knerr and Holly were very…read moreempathetic and handled the situation with gentleness and great care. We would recommend them to anyone needing this service.

I took my sassy diva cat in for aural hematoma. She's ruthless and barely tolerates people, however…read morethis clinic did great with her. They seem very professional and caring. I'm confident bringing my fur babies here. The free stickers are a nice touch.

They were able to get our dog Luna in right away! Very affordable as well! Very nice staff, will be…read moregoing back!

This place is cute, clean, and everyone goes out of their way to help you. I brought my dog in for…read morehis checkup and vaccine for the first time this week, and they got us in a room right away. We only waited about 5 minutes before he was weighed and they confirmed the records transfer from our previous vet. They even helped me find his microchip and set up his account, as the previous vet apparently didn't. My dog is sometimes wary of men, but not this time! The vet himself was kind, gentle, and seemed understanding of the typical worried dog parent. I asked for the rattlesnake vaccine, and we got it right away with no problem. The whole appointment lasted only 30 minutes.

Love Terrace Heights Vet clinic. My dog Rhodie actually loves going there because the staff is so…read morefriendly and good to her. Dr. Reed is a gem to work with. I have been very happy with my service every time I have gone there.

That's saying one bad apple spoils the whole bunch so I've been going to this veterinarian clinic…read morefor years and I've paid my bill when service is done tonight. I lost my cat after 12+ years. I came out of the room crying and I'm sad and I'm pretty upset but the gal behind the desk when I told her I could only afford to pay $100 she threw me daggers. She stared at me but what am I supposed to do? She says she was and is not compassionate. I don't know why they have her there. I believe her name is Trish. She was rude this morning when I dropped my cat off I'm totally heartbroken but it's at one person and as soon as I get done paying my bill because she treated me like I was gonna runoff and not pay the remaining balance that's how she made me feel. She's just a dreadful person so I'm not going back to the vet. I am going to a better vet that's nearby. Their loss.

This is hands down the best clinic for my babies. They have saved my cats' life multiple times and…read moregone out of their way to help me. The staff is all very friendly and willing to help out! I couldn't recommend this place enough!!!

They charged me an extra $100 because my dog was 1 pound over the limit to the next price. You…read morewould think they would have a little compassion for a senior citizen Who was having to use a credit card to pay.

We checked in at 2:00 they close at 5:30. The receptionist mentioned the wait time would be longer…read more@ 5:18 they told myself and 2 other people that also had been waiting since 2 that we wouldn't be seen The right thing to do is let the customer know right off the start that they might sit there 3 hours and not get seen. 15 min to close we get told 'oh sorry come back tomorrow. we can't make an appointment it's first come first serve" yet that's not true either a man with a big dog checked in hours after us and was seen and left by 5:20. Horrible service . You had a senior waiting longer and also sent her away . Maybe stop asking for new patients when you can't take care of the ones you already have.

I went in for my dogs last day of life. The doctor was so kind and respectful of the whole process…read more He did an amazing job and I would go again. The front desk was a bit slow to assist us and too smiley for my taste when I was distressed, and they knew it.

Dr Lust and Staff our family just wanted you to know how much we appreciate you all. Your care over…read moreall our pets from your advice to routine care, surgery to emergency care has been amazing for decades. This is why so many of our family see you and why I have recommended you to so many people. At our last visit when it was time for our beloved Chocolate Lab to cross the rainbow bridge. You treated him with the upmost respect and we as a family weren't rushed even though it was late in your day. We felt as if you were there to help us and him have a very dignified last few moments with us. That made one of the most difficult decision a lot better and easier to handle. We really liked how you walked us through what was going to happen and why it was happening, that made the process so much less stressful. So to anyone in the Yakima area looking for the BEST Veterinarian and staff head out to see Dr Ken. For all the life stages of your pets, you and they will always be taken care with caring, respect, knowledge and love. Thank You Jason Hoff

I recently had to have my Zoee put to sleep she was having heart failure and they were very…read morecomforting to me as I have had Zoee since she was born I was devastated but had to do what was right for her the tech that was in the room with Dr Ken was so sweet and I am thankful for her and Dr Ken for reassuring me that I was doing right by Zoee and that she knew how much I loved her I didn't even have to tell them who I was when I came in I am also glad she went peacefully I can't thank them enough for the compassion they showed me and Zoee

Absolutely love the vet techs and vets at this clinic! They are very helpful and they truly love…read moretheir job and the animals they come in contact with. My kitty had horrible dental issues, this vet clinic coached me through all my options and were very helpful with listing all the pros and cons to doing the dental surgery. My little Luna Bella (11 years old now) is thriving and it was probably the decision that saved her life and added a few extra years for her. The techs and doctors always answer my random questions and they are great with payment options and the reminders! I love that this vet calls to remind of upcoming appointments and specify which animal is having the appointment. Thank you Animal Medical Center! Me and my kitties would be so lost without you.

Don't bring on animal here unless you don't like your money or wallet because they only want your…read moremoney. They sell you things you don't need at extraordinary prices like a deworming pill for $55.17 for 2 pills PER animal when the dog did not need it and didn't tell me how much it was until I was leaving. If you want a prescription medicine, you MUST buy from them (for example, Carpofen 100mg) on their site is $.66 Each. From other web sites, it is $.41 each. A savings of $.25 PER PILL. These people will not give you a prescription to somewhere else without a $25 fee! I will NEVER be going back there and will tell EVERYONE I know to stay away from these money grubbing people.