We get our cats ashes back to us in a basic box that has nothing on it no name, nothing, we open…read moreit, they got my cat in a ziplock bag you can get from a dollar store! So cheep, trashy and disrespectful, useless place can't even save pets or respect them after they die either.

I moved into this area about a year and a half ago, I tired another vet to get my cat Spayed, and I…read moredidn't care for that office. I came here on a referel to have my old tripod looked at, she was getting old, was having a hard time getting around and was having accidents..... I knew her time was coming. The amount of dignity and respect they allowed our family was amazing, I loved the way it was handled. My children were very relaxed and to mourning room was well set up. We received her ashes in a timely fashion, with a lovely non descript box (yes, they were in a baggie, anyone who has delt with ashes, (human or animal) expects them to be in a baggie, it makes it easier for them to be transfered into another container or spread without making a mess, completely normal in the death industry). When my husky malamute was displaying some odd symptoms, we took him here too. He is a frequent flyer, as he has an ongoing auto-immune issue, but he loves the staff. Doctor Kambra is amazing with him, and since going here, his health has improved drastically!

Excellent experience. They take care of our dog and cat and receive competent and compassionate…read morecare. they work hard at seeing our animals in a timely matter and we have complete trust in their care. Very important when you have animals that can't speak for themselves. would hands down recommend.

Dr Patrick took amazing care of Charlie! He explained in detail everything & answered all of my…read morequestions. I highly recommend Yakima Valley Veterinary Clinic & Dr Patrick.

I took my sassy diva cat in for aural hematoma. She's ruthless and barely tolerates people, however…read morethis clinic did great with her. They seem very professional and caring. I'm confident bringing my fur babies here. The free stickers are a nice touch.

I just wanted to start this off by saying that Holly the office manager was lovely and very easy to…read moretalk to! Karla was really thorough, thoughtful, respectful, and professional! However I do have a couple of reasons for the 2 stars. My husband and I brought our cat in because she was having some urinary issues and we had suspicions she might have a uti. We called, made an appointment, dropped her off, and they said they would call us when they had the results from the urinalysis and ultrasound. Around 6 hours later they call and it's the main vet and owner Dr. Michelle knerr she starts telling us about her recommendations without telling us the actual results. We tell her we just want to do a part of what she recommends (which was specifically the antibiotics; as there was nothing major like we suspected), right then she became very unprofessional and hostile as started taking it personal. She interrupted my husband with multiple snarky comments and an attitude! For that reason alone we will not be coming back, we let Holly know our experience with Dr.Knerr and Holly was very respectful and apologised on her behalf. In the end we did figure out what was wrong and we got our baby antibiotics. If you go here I would request anyone but Knerr!

They were able to get our dog Luna in right away! Very affordable as well! Very nice staff, will be…read moregoing back!

This place is cute, clean, and everyone goes out of their way to help you. I brought my dog in for…read morehis checkup and vaccine for the first time this week, and they got us in a room right away. We only waited about 5 minutes before he was weighed and they confirmed the records transfer from our previous vet. They even helped me find his microchip and set up his account, as the previous vet apparently didn't. My dog is sometimes wary of men, but not this time! The vet himself was kind, gentle, and seemed understanding of the typical worried dog parent. I asked for the rattlesnake vaccine, and we got it right away with no problem. The whole appointment lasted only 30 minutes.

Love Terrace Heights Vet clinic. My dog Rhodie actually loves going there because the staff is so…read morefriendly and good to her. Dr. Reed is a gem to work with. I have been very happy with my service every time I have gone there.

That's saying one bad apple spoils the whole bunch so I've been going to this veterinarian clinic…read morefor years and I've paid my bill when service is done tonight. I lost my cat after 12+ years. I came out of the room crying and I'm sad and I'm pretty upset but the gal behind the desk when I told her I could only afford to pay $100 she threw me daggers. She stared at me but what am I supposed to do? She says she was and is not compassionate. I don't know why they have her there. I believe her name is Trish. She was rude this morning when I dropped my cat off I'm totally heartbroken but it's at one person and as soon as I get done paying my bill because she treated me like I was gonna runoff and not pay the remaining balance that's how she made me feel. She's just a dreadful person so I'm not going back to the vet. I am going to a better vet that's nearby. Their loss.

This is the only place I am going to take my animals. They treated my dog like their own and when…read moreyour dog is like a family member that matters. Worth every penny.

One Saturday morning my dog was in desperate need of emergency care. Luckily Airport west was open…read more(9am-12pm) and I was able to get him in quickly! Dr. Kieser and her team saved my dog and I am grateful for the care and compassion they provided.

So hard to find a caring vetinerian as it is to find a human doc…read more This country homestead is the most sought after vet in the area. Unfortunately, they are no longer accepting new clients, "...We sadly had to make this decision to ensure we can continue to give the best care possible to all of our patients..." They remember who your dog is like a family doctor. *Walk-ins stop 20-40 before lunch and before closing.

We checked in at 2:00 they close at 5:30. The receptionist mentioned the waitigbt be longer @ 5:18…read morethey told myself and 2 other people that also had been waiting since 2 that we wouldn't be seen The right thing to do is let the customer know right off the start that they might sit there 3 hours and not get seen. 15 min to close we get told 'oh sorry come back tomorrow. we can't make an appointment it's first come first serve" yet that's not true either a man with a big dog checked in hours after us and was seen and left by 5:20. Horrible service . You had a senior waiting longer and also sent her away . Maybe stop asking for new patients when you can't take of the ones you have.

Dr Lust and Staff our family just wanted you to know how much we appreciate you all. Your care over…read moreall our pets from your advice to routine care, surgery to emergency care has been amazing for decades. This is why so many of our family see you and why I have recommended you to so many people. At our last visit when it was time for our beloved Chocolate Lab to cross the rainbow bridge. You treated him with the upmost respect and we as a family weren't rushed even though it was late in your day. We felt as if you were there to help us and him have a very dignified last few moments with us. That made one of the most difficult decision a lot better and easier to handle. We really liked how you walked us through what was going to happen and why it was happening, that made the process so much less stressful. So to anyone in the Yakima area looking for the BEST Veterinarian and staff head out to see Dr Ken. For all the life stages of your pets, you and they will always be taken care with caring, respect, knowledge and love. Thank You Jason Hoff

I recently had to have my Zoee put to sleep she was having heart failure and they were very…read morecomforting to me as I have had Zoee since she was born I was devastated but had to do what was right for her the tech that was in the room with Dr Ken was so sweet and I am thankful for her and Dr Ken for reassuring me that I was doing right by Zoee and that she knew how much I loved her I didn't even have to tell them who I was when I came in I am also glad she went peacefully I can't thank them enough for the compassion they showed me and Zoee

Absolutely love the vet techs and vets at this clinic! They are very helpful and they truly love…read moretheir job and the animals they come in contact with. My kitty had horrible dental issues, this vet clinic coached me through all my options and were very helpful with listing all the pros and cons to doing the dental surgery. My little Luna Bella (11 years old now) is thriving and it was probably the decision that saved her life and added a few extra years for her. The techs and doctors always answer my random questions and they are great with payment options and the reminders! I love that this vet calls to remind of upcoming appointments and specify which animal is having the appointment. Thank you Animal Medical Center! Me and my kitties would be so lost without you.

Don't bring on animal here unless you don't like your money or wallet because they only want your…read moremoney. They sell you things you don't need at extraordinary prices like a deworming pill for $55.17 for 2 pills PER animal when the dog did not need it and didn't tell me how much it was until I was leaving. If you want a prescription medicine, you MUST buy from them (for example, Carpofen 100mg) on their site is $.66 Each. From other web sites, it is $.41 each. A savings of $.25 PER PILL. These people will not give you a prescription to somewhere else without a $25 fee! I will NEVER be going back there and will tell EVERYONE I know to stay away from these money grubbing people.