If you like Harold's I recommend this location. I ate a lot of Harold's growing up and the Maywood location carries on the tradition.

Good chicken horrible, horrible customer service, when you go in the store and when you call in your order. I called in my order and it was wrong and they expected me to still pay for that food after waiting for them to fix the card reader for 10 minutes. They did not offer a discount, say I'm sorry for the wait, or anything. Furthermore, when I told them I wanted the correct order they said it would be ready in 30 minutes. Went back in 30 minutes and they hadn't even dropped my order. Take this as you wish. read more

I was excited to see that a Harold's were opening up in Maywood. I stopped in one day after work and it seemed to be hectic. The woman behind the counter was on the phone taking online orders and prepping the orders. I patiently waited in line until it was time to place my order. I waited close to 20 minutes and I was next in line. I ordered the 3 piece wing dinner with mild sauce on the side and fries. I requested that my wings be cook a little longer to be extra crispy with lemon pepper seasoning. I waited in line longer but 5 minutes to get my food. I was really hoping my food was cooked per my request. Totally disappointed. My chicken was crispy on the outside, but not fully cooked inside, lack of seasoning and no mild sauce. I had to go back inside and asked for mild sauce. Which I stated to put on the side of my order. I came and supported this business but will not be returning back. read more

See all

We stopped here before heading home from seeing the Ye concert last night. Don't let the humble appearance from outside deter you away. Inside was very clean, staff was nice and answered questions, food was made fresh and very tasty. read more

The chicken was so good. I forgot to take a pic.! service was helpful. I got lost in the seasonings so I asked for a suggestion and it came out great. Small spot, but filled with history of the restaurant. Had a 2 1/2 hour drive home to Michigan was satisfied the whole way back. First time trying mild sauce and it was better than I expected. read more

Harold's Chicken - I got a six piece basket lemon pepper, and garlic with mild sauce and a side of cauliflower - Chicken Wings Near Me - Maywood, Illinois

Known solely for chicken, I recently discovered that Harold's Chicken Shack also has fish on their menu. After discovering that, it became a must visit for me, being that I recently made the transition from lacto ovo vegetarian to pescatarian earlier this year. Though it took me some time to visit this location, I was bound to at some point because it sits within a short radius of a hospital I work out of. And this location itself sits amongst a strip of businesses that I am very familiar with along W Roosevelt Rd in Maywood Illinois. Looking through the menu, I took interest mostly in its selection of fish dinners, which consisted of cat fish steak, perch, cat fish fillet, fish nuggets, and cat fish tali. Out of all within that selection of fish dinners, I ended up ordering their cat fish fillet, with peach cobbler. Whether it be Grubhub or Uber Eats, I love ordering online because it is convenient. Most of the time my orders are completed upon my arrival or near complete. By the time I arrived at Harold's my order was waiting behind the counter during this ordering experience. At the counter I was informed by the employee that there was no peach cobbler available. So as my alternative to the peach cobbler, I selected a slice of red velvet cake. Grateful to have had a smooth online ordering experience because the likelihood of me ordering online again at the location is very high. The whole drive back to my residence, I kid you not my mouth salivated as I smelled my order which sat in the passenger seat of my vehicle. As for its taste, the cat fish fillet tasted wonderful and even surpassed the expectations I had, which included skepticism because Harold's is primarily known for its chicken rather than fish. The cat fish fillet was neither overly nor under seasoned with lemon pepper and oh my was it tender! I would consider ordering it again as a future order next to the other fish dinners that had my interest on the menu. After this ordering experience with Harold's Chicken Shack, I am very open to visiting and ordering from again outside of another one of my favorites in the immediate area known as JJ Fish and Chicken. And with that said, I share my endorsement of Harold's with you all on yelp. Ambiance: 3 1/2 | Service: 5 | Food: 4| Overall rating: 4 ~ Oh darling, let's be adventurers ~ Thomas G read more

See all

Decided to try this new location. I called in my order ahead of time and was told to give them about 25 minutes. Went to pick up my order , I was greeted warmly and my order was ready upon my arrival. I had wings and gizzards with mild sauce. The chicken and gizzards were fried perfectly, fresh and hot. The fries were warm but overall everything was decent. read more

Harold's Chicken - Chicken Wings Near Me - Maywood, Illinois

When we saw that Harold's Chicken has finally opened near us, we were anticipating a good restaurant. But of course, all Harold's Chicken are not the same. For this location, that is certainly the case. I don't know what happened or maybe it was a rocky grand opening. It was crowded but it was to be expected for a newly opened restaurant. My son and I went in one Tuesday evening at around 6. We ordered 10 wings each. The sign outside said $9.99, but it was ringing up $10.49 before taxes. I'm not going to trip because the cashier was very nice. He told us beforehand that it would be a 30 minute wait. I didn't mind waiting at all. We ended up waiting 45 minutes for our order. Even though we were misquoted the wait time, it was still ok. I was in for a big surprise when my son and I got home. I was excited to dig in and hoping that it would be good. Well, it was not. The wings were VERY salty! They were also stingy with the mild sauce. The only thing that was edible were the fries. I was so disappointed and felt cheated out of my money. I was also cheated out of 45 minutes of my life that I will never get back. My son said the same about his food. My husband was at work but tried the wings later. He also said it was salty. We really want to give them the benefit of the doubt and try them again, but definitely not anytime soon. I will get a smaller order the next time and hope that they just had a rough start. I'm always willing to give a restaurant another chance. We will update this review when we try them again. read more

Harold's Chicken - Chicken Wings Near Me - Maywood, Illinois

See all

I have never cared for Harold's chicken due to past experiences with other locations, but my niece was in town from St. Louis and said she wanted Harold's chicken before she left Chicago. So I took a chance and called in advance to place an order for 24 wings. The person answering the phone wasn't very pleasant and literally hung up the phone before I could tell her what time I was going to pick up the wings which was 2 hours later. When I arrived, there was nowhere to park. I circled the block twice before a park finally became available. I came into the establishment, paid for my order, and after paying I was told that I had to wait for a new order because I waited too long to pick it up. He said he wanted me to have freshly cooked chicken. That was fine, but if I had known I had to wait almost half an hour, I would have went somewhere else. After a 10-minute wait, I asked how much longer, and the guy said 3 minutes. After 3 minutes past, I asked again and he said just 4 more minutes. I ended up waiting 28 minutes for my order. Several times I was going to ask for a refund. I finally got my order and the guy could tell I was frustrated, so he added a small order of french fries. The chicken was not good at all. They were ugly looking wings that looked like they were cooked in old grease. I wish I had taken a picture of them, but I didn't realize you could upload a picture. Even my niece wasn't happy with the look and taste. So, I say all this to say, I will NEVER eat Harolds again. I feel like I wasted my money and definetely wasted my time. read more

Not like the south side Harold's. I've tried this location on a few occasions since they've opened and they are only mid. Nothing to get excited about. I was very excited hearing that they were opening in the western Suburbs but that has quickly faded. Today, I had a taste for chicken gizzards, but I was disappointed again! Smh They were cooked too hard and barely had any batter on them. read more

Harold's Chicken - Chicken gizzards - Chicken Wings Near Me - Maywood, Illinois

See all

Currently staying in Chicago for a couple of days and decided to give this place a shot. This was my first time at any Harold's, and it absolutely will not be the last. When I arrived, I was warmly greeted by staff. I told him it was my first time, and he was very kind in giving me some suggestions, along with allowing me to try out the infamous mild sauce for the first time which was amazing! The food came out 20 minutes later, and I decided to eat in the establishment, where the staff were kind enough to give me bottle of mild sauce for my meal. The food came to me hot & ready. Everything was absolutely delicious! Whenever I'm back through Chicago, this will most definitely be a stop. read more

The young man in front is always so polite. I've never experienced an issue with food or service.

So I stopped by to give them a second chance and instantly noted the new price menu. If they think I would pay $12 for a half of chicken, they're crazy. I guess we have to pay for the recent vandalism. I understand l9cal restaurant markets, inflation and all aspects of business. These mfs are just getting carried away just like a lot of shopkeepers are. Fuck Harold's greedy asf read more

Overall: 4/10 The food was pretty mid. I ordered the chicken and fish combo with a large taffy grapes. Even though I called my order in ahead of time, it still took a long while to be ready. Service was okay-- The bread was stale, which was disappointing. The first time, I was given sauces in a cup that were clearly old; they were stuck together like they'd been sitting for a minute (or a few). That threw me off. On top of that, the tables could use a cleaning. Overall, not impressed and probably wouldn't rush back. read more

DO NOT ORDER from this restaurant unless you want a horrible experience. Rudest customer service. Ordered $140 worth of food, received it with part of it missing. When I called to notify that it was missing, the lady said "oh well, we don't have any, don't have a manager, and that sucks." If they don't have any they should have marked it as out of on Uber Eats. read more

I order the 10 piece chicken wings special and it was cooked very well and crispy just like I like it... recommend the Maywood Harold's chicken read more

Food was horrible yesterday. Chicken was extremely dark. My family could not eat food. I will be traveling downtown to the other location. This disappointing. read more

The food is pretty good, but it tastes too long to get your water. You can call in and they take you one time but then when you get there, you still waiting that same amount of time too slow. read more

This is the slowest restaurant in the neighborhood!! Waiting an hour and and a half for 4 wings is crazy! I try and give this place chance after chance and it's the same thing everytime. Hour and half wait for any order. SMH! There are two other chicken restaurants down the street. I would recommend those before even thinking about coming in here! It's embarrassing lol read more

Food was cooked on a timely matter. The waiter was polite and smiling as he greeted me for service. I would suggest to come in and get a great experience read more

I ordered a 10 piece wing bucket. When I got my food it was in 2 bags, so I thought it was 2, 5pc wings in each bag. I drive to Naperville to eat it with family. I opened the 1 bag and it was a 3pc tender meal. I wasn't about drive back to Maywood, so we ate the 1st bag of food. We didn't open the 2nd bag. My daughter opened it later when she returned home. The next morning she told me the 2nd bag was a 2pc leg and thigh. I told her oh no I gotta go back to tell them about that. Now I live in Country Club Hills which is about 30 miles away from this Harold's. Who would make up a messed up order story a drive 30 miles unless their order was actually messed up? I get their explained the order mix up, and the lady ask me why I didn't bring back the food when I saw it was wrong. I explained to her I went to Naperville with the food. So basically she told me I needed to bring the food back so she could see the messed up order. She said how does she know I'm telling the truth. I told her, lady I came all the way from Country Club Hills which is 175th St South, do you really think I came that far with a made up story over some chicken. Does that make any sense? Would you drive that far yourself? She act like I was there for free food, which I told her I just want them to make me whole because they shorted me on food. Just give me something to make me whole. They refused without the food from the previous day. Bad way to do business with your customers. I'll never do business with them ever again! read more

I Love Your Chicken. I don't love the customer service from 1 person who works there. As a TikTok influencer I made sure after I walked out of your restaurant earlier today(1/13/26) I posted my negative experience every time this woman is working there. She has an attitude once I ask how I would like my order to be made. She has NO Patience or TRAINING on CUSTOMER SERVICE. Things that she asked me after my Oder is ready is always "FREE." Example: Plastic bag, the small mild sauce, napkins, and a plastic fork. She asked me would I like a plastic bag?" That should be a given" because the moisture from the heat and the sauce makes the paper bag wet and it rips open very easily. She gives me 2 napkins knowingly I need more because the sauce is overwhelmingly messy on your hands so I would need more than a few napkins. I have to ask for a fork and she gets an attitude when I asked; as if I'm bothering her. I ask for "1" mild sauce and she comes up with 1 for .75 cents and now it's 2 for a $1.00 and last time she said a smart ass remark," I Don't PLAY THOSE GAMES!!!" What did I do to you? When it's for free any other time I go there it's automatically placed in my bag without me asking. I observed her treating men like royalty and black women like SH#+ and she's a black woman!! When she's NOT WORKING HER SHIFT that day or evening. I'm ALWAYS giving the most amazing customer service and positive energy. I've supported your business numerous times and I drive over 30 mins to spend money on the best chicken I've tasted from a Harold's Chicken. Customer Service from this female needs more training towards other female customers who walks through your establishment. You will lose a lot of customers and you've lost me. It's not worth supporting your business if she makes me and other females feel like crap!!! I'm not the only female who has experienced disrespect from this female your business hired. This is not the first time but after today you lost an amazing customer who is sad to not spend another dime at your business. read more