Excellent shop! I had previous high quality repairs completed by Doug's Place, so I brought my…read moreLexus here for my most recent incident. My side window was shattered in an accident and there was glass all over the interior of my car. I dropped by, with no appointment, just to see how busy they were and find out when they could take my car for repairs. Even though they were busy, Adrian came out to look at the damage, offered me a coffee and immediately vacuumed out the broken glass and taped up my window to avoid further damage. Fantastic service!

Very detailed and meticulous workmanship. Took my new vehicle in for a bumper that was hit by a…read moredriver while parked. They were great/ repaired it like it never happened

Greatly appreciate the honest assessment for the body work repair and the completion of the work…read more It was right on schedule. Good price (in relation to other estimates we received). Professional service from John and his crew made our choice of using Freeway Auto Body an easy decision. Best regards, Al McCalder, Sherwood Park

Have had our 2008 Corolla repaired twice at Freeway in the past three years. Both times the…read moreservice was friendly and professional. It is so refreshing to find an auto body shop that goes out of it's way to make the experience stress free. Way to go Freeway!

Hey! I was shocked when I found the royal auto had only one…read morestar here. I had my car fixed from royal auto last week. From the price to customer service, royal auto was perfect and I couldn't say thank royal auto enough for everything they've done. These guys are awesome!!!

I was told the car would be done in 3 days, and it took 5. I was told that it would be polished,…read morebut it wasn't. Like many, and thankfully not all businesses, what they say they would do, and when it would be done, didn't match up, and no effort was put in to make up for their lack of honesty. I would NOT recommend anyone use this body shop, despite having some good reviews.

Extraordinary customer service and quality work. Took my car in for a repair and repaint of a…read morescratch that ran almost the entire length of my vehicle. The vehicle was returned to me with an impeccable paint match, AND the interior had been detailed to the point where my husband thought they had actually replaced my floormats. This level of service and work cannot be overstated. They went above and beyond. Teams like this deserve to be applauded, and I hope they are treated as well by their employer as they treat their clients. Given that it's an autobody repair business, I hope I don't see them again any time soon, but I will definitely recommend them at every opportunity. Well done!

After shopping around for hatch and back windshield replacement, I stopped at CNS Reflections for a…read morequote. Andy took the time and explained what needs to be done in a way that could understand. I was quoted two options, and I selected the lower option. I received an exceptional experience there and the best customer service I could have hoped for. The mechanic accidently replaced a part that wasn't included in the quote but needed the repair. I wasn't even charged for the extra work which made me extremely happy and relieved. I recommend CSN Reflections 100% to anybody looking for trust and quality bodywork. Thank you, team!

Amazing work and service! I was recommended by a friend and I definitely recommend them to my…read morefriends. Many thanks for making my life easier. Brian Jean

Took my older car to them after scraping the quarter panel badly on a yellow barrier at the bank…read more Came out of the shop looking good, nice paint match but they're always busy so it took about 2 weeks longer than quoted. Not even one year later the quarter panel has quite bad bubbling under the paint all along the upper wheel arch where they repaired it. Graham said its rust and its not his fault so no warranty. My car has only ever been driven in 2 winters and had no rust at all before the repair. Everyone I've shown it to thinks they should have fixed it and I feel the same. To all of us it was a failed repair. Sorry to say it ended up being a bad experience for me and I can no longer recomend going there.

Update: August 2, 2022. My mechanic noted that my right side front marker wasn't flush with the…read morebody of the car. I took a look at it, and that's when I noticed that there was damage to the plastic wheel well, which is why the marker wasn't sitting flush. I believe that this damage was done in May 2021, when my car was at Empire Collision, for repairs to the front bumper. Probably happened on one of the many times that they removed the front bumper. I contacted Mark, who handled my repairs back in May 2021. He suggested that I contact Mike, who is the manager at this location now, as Mark no longer worked at that location. It took two emails and two phone messages before Mike called me back. I brought my car in so that he can have a look at it. He proceeded to point out a hairline crack on my bumper and said that there was quite a bit of road rash underneath. I didn't even know about that hairline crack and I have never looked underneath my car. Regardless, I seriously doubt that either of them, would have caused the damage, that was done to the plastic wheel well. And I am sure that Mike can't seriously think that either. But instead of trying to help me with this, Mike used that to say it wasn't covered. I told Mike that I would change my online review, to which he replied with: "What do you want me to do? Give you a new car?" I tried to find anything about a warranty on their website and could not find a thing about it. I noticed another customer's review (Nolan Jensen's), whose experience sounds like mine. Especially the part where: "...some clips had clearly been torn out when they removed the bumper and were not repaired..." So all you readers you have been warned. In case you were thinking about taking your vehicle here!

Years of using this business with multiple insurance claims or repairs sought out and referring…read moreothers to do so. Work done was not holding up and CLEARLY covered by warranty as per their documents provided. Started contacting May 11/23. May 12 reply confirmed the photos sent to them were warrantable repairs. 4-5 email not replied to after that. Take time off work to go to shop to be told "I can only take photos & get back to you next week" as no staff available on a fri morn. Holden verbally confirmed what he saw was covered by the warranty they provide on work. Multiple emails to follow up and June 30/23 told me they are "reviewing" with "short staffed" and priority is the "not driveable" customers (aka PAYING work) and will contact me next week. That was 3 weeks ago. NO customer service or integrity to follow up or cover clear warranty of their prior service. You will now see my vehicle in parking lots with sign in windshield telling you where to go for the Peeling and Cracking decals and paint you will see. DO NOT USE THIS BUSINESS ! If I could rate less than 5 stars I would.

Amazing service, great communication, piked up vehicle in excellent condition cleaned in and outsideread more

Had a repair completed 2 years ago .. work seems to be done properly. Received a lifetime warranty…read more Pretty happy Fast forward to today the work they completed has deteriorated, wasn't worried initially as I had the Warranty, Stop in today and spoke with Peter and he proceeded to tell me the warranty was not available Pretty sad when companies don't stand behind their work and there promises

Took My Sons new truck there for some fender and bumper damage . They told me 3 days to repair and…read moregave me a quote. Based on all their great reviews i felt comfortable taking it there. Right from the start they were professional and polite and helpful. The truck was finished a day ahead of schedule , the work was flawless and they came in under the quoted price . I highly recommend these guys for any body work you cant go Wrong . Wayne G

About a year ago, I was in and accident and L-Jay fixed me right up...Awesome service at the time…read more Fast forward to now and a squeak had developed in my fender that was worked on.... With no questions asked, they had me in the shop ,squeak fixed and back on the road in 20min....The people there are all class. Highly recommended!!!!