My first experience working with Brian was pretty good. Once I had my policies in place and I…read moreneeded to make changes/corrections or had questions it was a lot harder to get support from Brian or his office. Recently, my insurer drastically increased my rates without informing me why and the only way to address this was to work with Brian. I got in touch with the office and expressed my interest in getting this corrected or having other options before my policy renewed and managed to get Brian on the phone to discuss. He promised I would receive options or a solution by the next business day. I never heard back. I ended up switching to a different insurer (not through avail) and it took multiple attempts to get Avail to cancel my old policy. I think of the whole point of working with an agent is to get better service than dealing directly with an insurer -- with Avail that was certainly not the case.

I set up a phone appt with Brian to shop for umbrella insurance. He called me on-time and…read moreexplained the process of getting this type of insurance. He asked me questions, and told me he would provide me with several quotes. After a few days, I received a quote from a top insurance company. They said this was the best choice. I asked for additional choices, and I never received a reply. After a week, I contacted another insurance broker.

The folks at Freeman Insurance Services, Inc. are all very professional, knowledgeable, customer…read morefocused and proactive. In particular, Sujan is wonderful. He is very detailed, knowledgeable, proactive, customer friendly, and customer focused. He utilizes the tools and resources available to give his clients the best service and insurance options. I really appreciate his professionalism and meticulous, detailed manner of conducting business. He got me comfortable with four separate insurance related products. I am very happy with the results. He was assisted most capably at the start of the process by Tasha Roe. Bottomline is that I feel very appreciative and comfortable with having them as my insurance professionals. Thanks for all of your great work and efforts. Looking forward to working with you in the future.

The customer service (eg the person who I spoke on the phone / who claimed to be the owner) is…read moreHORRIBLE - incredibly RUDE, has no manners, doesn't listen but would talk over you, and doesn't listen to your requests at all, etc. The most ironic thing is they're in service business. So use your judgment wisely. Don't fall for their trick which is to get you in the door and then treat customers horribly

I've been with Steve Bauer and State Farm since 2014…read more Sometimes I like to drop by in person as I live close by. Yolanda helped me today with my additional car policy. She made sure that I received the two-car policy discount. Not only that, Yolanda called the State Farm office (in another state where I own a house) and spoke with the agent about setting up a retroactive discount for my home owners policy--because I've been with State Farm for my cars (and my house in the other state) but I did not realize I qualified for a multi-policy discount on my house! Well done! I always feel I've been given the best service in Steve Bauer's office and I always know Yolanda is on the ball! Thank you!

Steve has always been a forthright and easy agent and his staff is lovely. One staff member,…read moreYolanda Allen-Hill, always goes above and beyond. Steve personally called me to let me know my house would no longer be fire-insured due to the wildfires and gave me other options.

Jerry and team have been excellent to work with. We are a new, start up business. We had shopped…read morefor liablity insurance, and were quoted crazy rates elsewhere. Other brokers couldn't find a reasonable policy. Jerry and team worked extremely hard to meet our needs. And while our policy is still pricey, it is 1/2 of what I could find elsewhere. They have identified other issues, now handle our worker's comp, and will be our first choice for insurance coverage as we continue to grow. Highly recommend their team.

Jerry, Carlos and the team are a great help to my real estate brokerage and investment business…read more Excellent service and timely product placement elevates Barbary Insurance above the competition. They give me VIP treatment. Give them a call or email. All the best in 2021! Redmond Realty

Christiane is the most helpful Medicare insurance advisor we've met across three states. She…read morereviewed each of our situations, investigated all the options and made quality recommendations about our policies. Highly recommended!

Christiane was incredibly helpful to us. My son had a fairly complicated situation regarding…read moreCovered California, and Christiane was patient and helpful, and incredibly knowledgeable. She spent time helping us understand our choices, and then she efficiently took care of setting everything up. She was very accessible and wonderful to work with.

Been with this agency for over 10yrs for my cars and home insurance needs got good rates and…read morecoverage easy to renew and make adjustments. Just sold my old house and he even delivered and champagne to congrats for new purchase. Even with the difficulties of today's home insurance got it covered no problem. Thank you Andy!

I have worked with Jorge (insurance broker) for the past 15 plus years both for my car and home…read moreinsurance, and I couldn't be more impressed. From start to finish the process was seamless. All my questions were addressed quickly. Most importantly the service was friendly, knowledgeable, and incredibly efficient. They took the time to understand my needs, explained all my options clearly and genuinely focused on finding the best coverage for my situation. What really stood out was their attention to detail and genuine care for my family. They made the entire process stress-free, handled all the paperwork, and ensured I felt confident in my choices. It's rare to find this level of professionalism and customer service these days. Jorge even reaches out periodically to make sure our family coverage is still maintained and no changes need to be made to our policies. Very informative with all the recent changes in the industry. I highly recommend Jorge to anyone looking for reliable and personalized insurance support. Absolutely five stars! Thanks to their guidance, I ended up with excellent coverage maintained for over 15 years now.

He was amazing . Great service and great price . I was stressed and was able get all my insurance…read moreneeds in one place

I highly recommend Jason. He was able to obtain insurance for a complex property that several other…read moreagents were unable to work on. He is very friendly, knowledgeable, responsive, and detail oriented. We look forward to continuing to work with him.

The best Agent ever! She was able to identify our needs in…read morelooking for a Home and Auto coverage right away and help us set a realistic expectation of the current insurance market. Always put our interest as the priority in every step and most of all she managed to make the stressful and tiring process of shopping for coverage enjoyable. My wife and I really enjoyed working with her. There is no others, Tina is best Agent.

From the owner: We work with a wide range of quality, reliable insurance companies and can provide coverage options…read morefor any business or personal insurance. We are here to satisfied your individual, unique needs. We're always here for you, whether to provide quotes, assist with a claim, policy change, or just answer your insurance questions. We speak English and Mandarin. 我们可以说中文。

Sharon Woo (and her colleague Edward Ho) are the third local State Farm agent my wife and I have…read morehad since starting in 1970. Only the third! Had to imagine, since the first was excellent, but everyone since has been as good or better. We can not say enough for (1) renter's insurance, then (2) homeowner's insurance; (3) boat & trailer insurance; (4) automobile insurance; and (5) California earthquake insurance. We've made claims against each, never a problem with our EXCELLENT Agents acting on our behalf. Sharon Woo is terrific. Always available for questions, clarifications, putting our minds at ease, solving challenges and generally taking A-One care of us. We can not recommend her (and Edward) highly enough.

Sharon Woo has been a godsend when my insurance agent with Allstate kept raising my rates and I…read moredecided to shop around for better pricing. Sharon was/is extremely responsive, as is her colleague Edward Ho. She was able to offer multi-line discounts whereas my previous agent wouldn't. She is honest, trustworthy, and reliable. I have referred her to other friends because of her professionalism and timely response. I would not hesitate to sign on with Sharon Woo at State Farm! You won't regret it!