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    Harmony Junction Auto Sales

    5.0 (1 review)
    Closed 11:00 am - 7:00 pm

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    8 years ago

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    Carshop - Cranberry

    Carshop - Cranberry

    3.1
    (53 reviews)

    I have bought a few cars from Car sense and they have been an easy experience (car buying can be…read morestressing to sat the least). I went to the Cranberry Township location and when I walked in I was greeted by Andy. He was very polite and non-threatening. Before I went I did a lot of research online (I love www.cars.com). I went to the location and told them what cars I wanted to see and they brought them up very quickly. I was not familiar with the Cranberry area so, I wanted Andy to go along on the test ride. He went without me and explained the features of the car as we drove. When we returned he had another client to attend to so, I went to the kiosk they have and found another car that I wanted to see. Another sales person asked me if I needed help and I asked to see the car at which point he went out in the rain to retrieve it for me. At no time did anyone treat me without respect and all of the employees were very respectful and they all said hello when I passed them. I did not interact with the service dept so, I can not rate their service at this time. The only negative thing I have to say about the Cranberry location is that they don't provide free refreshments as does their Robinson Township location. I would return to purchase a vehicle from Car sense again.

    Stay away from this place. Just purchased a car from this Carshop location and had a terrible…read morecustomer service experience with Jay, my sales consultant, throughout the entire process. I originally put a deposit down on the car on Monday 5/18 and was told I could pick the car up that Friday 5/22 after detailing/new tire installation. I didn't find out it wouldn't be ready as promised until Thursday afternoon after I rearranged my Friday work schedule (assuming I would need time to take ownership of the car). I had also planned to use that car for my family trip over Memorial Day weekend but had to make alternative plans. At that time Thur (5/21), Jay told me it would be ready early to mid week the following week. I patiently waited for an update from Jay, but had to reach out myself Wed afternoon for an update (this was the theme of our communication) only to find out the car won't be ready until Friday 5/29. I can accept delays as things happen but Jay's lack of communication and zero concern for the frustrations I went through were unacceptable. The cherry on top was finding out I only get one key fob after I signed all the paperwork for the 35K car I bought!

    Harmony Junction Auto Sales - car_dealers - Updated June 2026

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