This is being renovated - they are not open. The people at the hotel helped me find another place…read morebut I didn't know the spa was closed when I booked the hotel.

Great location, clean rooms and wonderful view. Would recommend this place especially if you are…read morelooking to visit the Alchemist at the end of a long day and don't want to drive.

Second time here. Always something broken or out of order in the spa and maybe they tell you before…read morethe reservation and maybe they tell you when you show up. This time " jacuzzi women's and jacuzzi mens both non functioning. Check weather outside as jacuzzi and pool will close if thunder. Finally, no one really monitoring the spa are so if a large loud group comes through and leaves a huge mess of drinks and food and trash. You might be the one to deal with it (eg no where to put your things, too many dirty drink glasses on vanity no where to sit or find a quiet spot. Not really a "Spa" feel as a result. O heads up if you are looking for quiet and relaxing. This is not it. If you want big family reunion bridal, or mom's weekend away. This might be your spot.

So it took me a month to wrap my mind around writing this review.The people at the spa are…read moreextremely friendly and helpful with products and activities,they deserve a five.I took my daughter for her first message and spa experience since she's finally over 18 years old.The spa is spacious and pretty clean nothing breathtaking or spectacular.I usually don't say how much money I spend but I will in this, I spent over a thousand dollars. I was not offered water,tea,or coffee like other high end spa's offer actually almost every spa! On that note I'll finish this topic with saying I saw another customer given a glass of champagne, that would have been nice.My daughter enjoyed her swedish spa treatment. I had the longest message they offer the girl was extremely nice but I didn't enjoy her sticking her fingers in my ears or squeezing my lymph glands under my armpits! I actually told her how much it hurt and she did it again! To top this unusual treatment I have very curly hair and she kept going through my hair as If I had straight hair.If you have curly hair you know how painful this is.I ended up in pain for weeks from my underarms I had to go to the doctors twice! My word of advice is tell them straight out don't squeeze under your arm, don't stick fingers in your ears and just leave your hair and I would say scalp alone. I did enjoy the products I purchased.

I booked an appointment with Rachel and she did not disappoint. As soon as I sat down in the chair…read moreshe asked thoughtful questions about what I was looking for. She was kind and helpful and extremely professional. I got a shampoo, cut, and dry and it was an astounding 35 dollars...I've been getting used to shelling out 45 or more for a haircut so that was mind blowing. The cut itself was thorough and high quality (she trimmed up my bob and added layering). Rachel was also extremely helpful when it came to answering my question about hair styling. She taught me how to apply dry shampoo and texturing spray properly, and even taught me how to curl my shorter hair!! I learned more in that one appointment than I have anywhere else. The whole experience was lovely. From the coffee and tea available in the waiting room, to the spa-like shampooing experience, I was immediately impressed and happy to have chosen Orbit!

I have really difficult hair and was recommended to try a Ouidad cut. Orbit was the only place I…read morecould find someone qualified to do that cut. The waiting room is comfy and elegant. All the staff is kind and helpful. Chelsea gives the best haircut I have ever experienced and I'm never going to anyone else.

Anela has been my hair stylist since 2008. I found her by chance the day before Thanksgiving, not…read morerealizing that practically every one in America gets their haircut that day. Honestly, I feel our meeting was pre-arranged cosmically because she is absolutely one of the best hands down persons I've ever met who happens to cuts/designs hair too. I've followed her to all the places she set up shop which is now running her own business on Williston Road. She is a professional that goes to great lengths to study the science behind hair and body care. Anela handles the daily grind in all aspects of her business delivering quality service. She is funny and friendly. We have great conversations. I wouldn't want anyone else cutting my hair and now drive 2 hours to have it done. Why? Because she is that good! Thank you Universe for matching us that day in November. Hair by Anela is More than 5 stars. All.Day.Long.

Anela is so professional and talented. I trust her with my hair and with waxing.read more

Sonia is a goddess She does magic with color, is thoughtful…read moreand thorough, will do what is healthiest for your hair and is easy to get in touch with to book appointments. I've been going to her for 3 years and won't go anywhere else. She is super pleasant and her place is so gorgeous and friendlt

I went in for some fun streaks of color. My husband was there and remembers me carefully repeating…read moreto the stylist, "Just a few colorful streaks. Do NOT give me roots, because I will not keep up with covering gray hair." I told her that in two weeks were my 30th college reunion and a big family event I wanted to look especially good for. Well, the stylist did exactly what I said *not* to do. Partway through the process, there were so many foils that I said, "It looks like you're putting color on too much of my hair." She said she wasn't, and explained her process in stylist-ese that I didn't understand. The next morning revealed that she'd given me roots that started four inches from my scalp. From there to the ends, all my hair was colored! When I tied it up, it looked like I had on a cap of gray/brown hair with a multicolored ponytail attached to it. Yuck, clown time! I called the stylist and asked her to please, please get me back in for a repair. At this point, she had the opportunity to make me a loyal customer for life, if only she'd said, "I'm so sorry we misunderstood each other. Let's get you in and make it right." But no, she was defensive and deflective. She couldn't get me in before I left for my reunion/family trip, but then she said that she prefers to keep any color "adjustments" to within two weeks of the original color appointment. She took zero responsibility for the misunderstanding. She never once said she was sorry or tried to empathize. She even corrected the word "repair" to "adjustment." She tried to blame me, saying, "I asked you to bring pictures of what you wanted." When I then showed her photos, she said, "I guess I don't understand what you're looking for." Also, this stylist finishes other people's sentences. Not only is that annoying when I'm conversing with her, but it makes me think she isn't into listening to others. Fortunately, I found a wonderful local stylist (Side Porch Salon) who gives me awesome fun streaks of purple, etc., and Orbit in Burlington, where Kerry knows just how to cut my long, curly hair.

great salon- worked with Safiya and I couldn't have asked for a more attentive and responsive hair…read moreprofessional. The place was HUGE, well lit, clean, and full of happy looking staff and employees. GREAT vibe (with a great view out over the waterfront too) important note: tips can't be put on your card so make sure you have cash or Venmo!!!

As always, a superb haircut, by a fabulous stylist Alicia. This at a Solon where dreams come true!…read moreLove it!

Casie did an awesome job on my hair! She asked a lot of questions to figure out what I really…read morewanted and what would work best for me. Plus, she had her dog there! Yay! The color and cut were just what I needed and wanted!

I came here for a brow and lip wax. The service was quick and the woman who did my brows was fairly…read morefriendly. I left the salon happy about my brows. However, about ten minutes after I left the salon my brows continued stinging. I looked Into a mirror and saw that my eyebrows were completely burned. You can see the injuries in the photos, but my skin was burned from the wax. I called to ask for a refund, but I was asked to come all the way back to the salon so they could examine the eyebrows for themselves. They were very defensive when I mentioned my burns, and they did not offer me an apology. As I couldn't come back to the salon afterwards, I did not get a refund either. I now have bad burns around my eyes, had to pay for the wax still, and was not apologized to. I would not recommend this place! A pic immediately and next day is provided

Great! In Plattsburgh due to work and couldn't take my hair another day, so found MasterCuts on…read moreyelp and five stars later... Quick, inexpensive and i like my hair. Thanks!

Master Cuts is always convenient for me and they do a good job. I prefer to walk in rather than…read moremake an appointment. I'm always welcomed at Master Cuts and they always fit me in. I don't ask for a specific stylist. They all seem to listen to what I want and do a good job. It only takes 10 minutes to cut my hair. Most other places, I can walk in and ask for a haircut and there are three stylists doing nothing but they turn me away becasue they have appointments in the next 15 minutes. It's a bad business practice as well as bad customer service. If they are already in the shop, why don't they want the extra income??