My husband and I started staying at Harmel's by accident several years ago while on a camping trip. We couldn't have been more happy to find a place on the river with great fishing, beautiful views, nice staff and cabins to stay in. We have gone back many times for a weekend here and there. We noticed on our visit in 2015 that things just didn't feel the same. We booked a certain cabin, it was not available when we arrived and had been rented to someone else. We were told the restaurant on site would be closed so we brought our own food. The cabin they gave us did not have a kitchen. We stayed there the first night and were moved in the morning. We chalked it up to a mis-communication and continued on with our weekend.
I made reservations 2 weeks ago and requested a specific cabin. Will emailed us back stating the cabin we wanted (11) was not available but my second choice of 31,36 or 37 were available. I promptly gave him a call and requested 37 and gave my cc# to hold the reservation. I explained over the phone as well as in my email that we need a kitchen since we were told the restaurant would more than likely be closed as the season ended on the 20th.
Friday the 22nd, we pull in around 7:30pm. I walk toward the office and see the lights are off (office hours state they are open until 9pm) and there are several envelopes pinned to the wall next to the door. I pick up the envelope with our last name on it and open it up. They have again put us in a cabin that I didn't reserve. We go to the cabin, the door is locked and there are no keys. We drive back to the area of the office/restaurant and walk into the bar. We explain to the bartender our situation and he made a phone call to whomever was to come assist us. Not sure the name of the man that came to help us, but we were not impressed. We went over the whole story again, he actually became irritated with us because we wanted a room with a kitchen. I had explained that this was a request I had made at the time of the reservation. Apparently Will? did not write this down? Or it was written down and this man just chose to ignore it? He stated that he a was booked and that there wasn't much he could do. He came back out with a key to yet another cabin (31) but explained we would need to vacate before 10am as they had other guests coming to that cabin in the morning for a week long stay.
8:45am comes and the cleaning lady is at the door asking when we would be out. She gave us a key to the new cabin (8). We pack the car back up and move. We walk in the door and the only thing you can smell is pot. I know this state is legal but not everyone partakes......I left the doors and bathroom window open and it quickly cleared out. The rest of the day went well. Husband out fishing and me on the deck soaking up the sun. Later in the evening husband went and picked up some movies from the office and I made dinner.
7:00am Sunday. Husband gets up to go out and fish, I get up to make us breakfast. I walk into the kitchen and there is not one open spot that does not have mouse crap on it. All over the stove, counter and dining table. After having a mini melt down, I quickly packed up our bags and the food in the refrigerator and started loading the car yet once again. Husband came back for breakfast and I told him we were leaving and would eat on the way back home. I was not going to cook anything in that place. Totally disgusting!!! We go to the office to check out, the man that checked us in was working again. He asked how our stay was, I told him we were pretty much over it and explained my sight when I had gotten up. He states, "well, it's getting cold out. The mice need somewhere to go." I signed my cc slip and walked out the door. Not sure what is going on at this place anymore. It is a real shame that a place that used to be so cozy and the people so nice is turning into a crap hole with bitter old people running it. This place needs a facelift and new owners, until then, we will not return! read more