Shayna is incredible! She is amazing to work with, she helped my girlfriend and I find two…read moreapartments we've loved (both under market value). She was able to show us a listing, receive our application, and get the lease signed in just about a week both times! Her turnaround time is incredible and she has many longstanding connections with local landlords, helping find apartments you just cant get on StreetEasy, would highly recommend.

This is my second time working with Shayna and it couldn't have been a better experience. My…read moreboyfriend and I unexpectedly had to move out an apartment we previously found through her and she sprung into action and helped us right away. As always, she was very communicative and knowledgeable throughout the whole process and helped us secure our new home in our dream neighborhood. I could not be happier and definitely recommend her services!!

This realtor changed their name. They were called - "Smart Realty LLC". Watch your back with…read morethem... They managed to shadow ban my friend's review here for her honest and horrible living experience of an apartment she leased through them and managed by Jonas Equities which she is still in court almost a year after she moved out. They withheld her security deposit and endure some atrocious harassments by a senior living in the same building.. They act like their not at fault. She reached out to them explaining the issues while she was still a tenant and they DID NOT CARE nor offered her an apartment to move into despite the horrible things she was dealing with paying rent every month!!! They never offered her a new apartment nor an apology while they were closing apartment deals weekly! These careless nobody's are the low of the low while only caring to collect your hard earned cash!. I'm here to make sure people shopping for "affordable" rentals don't fall victim to these terrible traps. Do your research before signing.

Must say, it feels great to pay $5000 for these guys to be rude, unresponsive and useless to you…read morewhen you're looking for an apartment! Thank God broker fees are ending soon. Avoid this company if you can.

We highly recommend working with Peter McGuire of Smith Hanten Properties--and not just because…read morehe's probably the best-dressed real estate agent we've ever met. After our tenant of 15 years moved on, we turned to Peter, whose deep knowledge of the local market helped us price and position our newly renovated apartment perfectly. He created professional photos and an excellent video, then marketed them broadly, generating strong interest right away. Peter carefully screened candidates, met them in person, and kept us informed every step of the way. The result: a great tenant, a smooth process, and the confidence that we had a true professional (with great style) in our corner.

I'm finding myself difficult to write this as I know this will blemish the amazing 5 star record…read more But my experience is SOOOOO awful it should not go without telling. James Lola is a horrible individual. And when you recall stories of despicable brokers, he embodies ALLLL of that. This perspective comes from a renter interested in a home James has exclusive rights to. This apartment is located on Hoyt St and I feel terrible for the homeowners he represents. The one major issue was the ability to get into the home. Due to the fact that there were current tenants residing in the space, access was limited. This is very understandable to myself and all. I followed up with James for several days until he responded with an option that worked. Sidebar - I had to do all of the follow up. On my final attempt to confirm a time with James, he responded by asking if my partner is coming. Let's put a few things out there. 1) If you're a New Yorker, We all know how cut throat the real estate industry is. 2) It's preferable by brokers that all parties are in attendance for the viewing, but when it doesn't work due to limited access then it doesn't work. And my partner is a doctor with irregular hours. 3) It's not difficult to know right away if an apartment is a good fit or not. And if it is, a second visit is not unwarranted. Back to the story of James. James responds with "we require all adults who will occupy to view together, at least the first time. We can't rent an apartment to people who haven't seen it, and whom we haven't met." Now, I personally have seen an apartment without my partner. He has done the same. And we do understand this is a preferred option but given the difficulty of being able to get access because of the current tenants, the very limited viewing hours, attempting to see the place for a week, and the fact that my partner also has a hard schedule due to his career, I would have HOPED there would be some flexibility since I could see it on Wed and he could see it on Friday if I felt this would be a great fit. After James response, I decide to immediately call him and have a conversation. And THIS is where sh*t hits the fans!!

Jay was excellent, through and through. He was honest with us from the start, which made it easy to…read moretrust him. My wife and I were completely new to the condo buying process, so we leaned a LOT on Jay's experience and knowledge. Jay is a great communicator. He was reachable and responsive at all hours--nights, weekends, holidays, whatever. He was always accessible and unfailingly helpful. He is a problem-solver and a calming presence. My wife and I found ourselves reaching out to him to ask for input on a bevy of questions--including things that were definitely not in his job description. Jay still helped us every time and offered guidance and support. Most importantly, Jay led us to our amazing new home. Thank you, Jay!

Very skeptical about their requirements for a Woodside rental…read more.. The broker told me I had to Zelle a thousand dollars in "good faith" in order to receive an application.... Like that right there feels weird!! The broker also mentioned not to call my bank to get my money back either.. It was mentioned, If i qualify it will be used as a down payment towards the fees.. but still. I personally wasn't comfortable with giving $1k for an "application". Like i have never heard of this.. especially this day in age. if it looks like a scam, feels like a scam... ITS A SCAM!

I used Platinum's Mackenzie Kyle who is the best broker I've ever worked with. As a first time…read morebuyer in Manhattan, she made the entire process so easy and was constantly available- even on weekends and evenings she worked around the clock. The whole experience with Platinum was exceptional. The lawyer they recommended was great and dealing with them was a dream. I can't thank the team at Platinum enough for helping me find my dream home Xxxxx

Worked with Platinum Properties to find a place in NYC, they showed us an apartment and we decided…read moreto move into that apartment, signed the documents, hired a moving company to move in and once we were moving items into the apartment building we noticed that they did a bait and switch and the apartment was very different, the original apartment had a large closet, a full size refrigerator and an oven/stove, the new apartment of which they had said was exactly like the one they showed us had a much smaller closet, no storage space like original, a mini fridge and only two hot plates on countertop. When we went back to them to complain they said the original had already been moved into and there was nothing they could do. After several extremely rude calls with their COO and legal person, we contacted an attorney to get our broker fee from them returned. The entire exchange was unprofessional and rude on their part.

Got a call back from them and quickly realized a bait and switch was taking place. "The apt. You…read morewere interested in yesterday was rented today, but we have others starting at $1500" so he got hung up on. He sends a text calling me rude and said he was going to remove my info...um, good save me the trouble. Girl bye.

I can't say enough about Jillian's professionalism and attention to detail. Our apartment was sold…read morein record time, she expertly handled all details of the sale and followed through each step of the way with care. Her advice on pricing, staging, etc. was spot on. Jillian really knows the industry well and exceeded our expectations. She was a true pleasure to work with! You don't need to look any further for a broker.

Every time I needed a little repair, or there was something to discuss, JP and the Crosstown team…read morewere quick to respond, attentive, and kind. They are a great building management company!

Crosstown does a wonderful and thorough job managing their properties. I've been with them for over…read morea year now. Everyone is very helpful and friendly! Great company for property management

Responsive and friendly agents at this brokerage firm. Alon was my rep, and the manager Relly,…read morechimed in with phone and email to iron out details. Overall I found the listing apartment beautiful and the firm very functional and helpful. Recommend.

Michael and Jay were very helpful throughout the process, from the initial showing to application…read moreapproval in 48 hours.