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    Harlan Ruby

    3.7 (19 reviews)
    Closed 10:00 am - 4:00 pm

    Services - Harlan Ruby

    Gift shops

    Balloon services

    Cards and stationery

    Harlan Ruby Photos

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    Reviews With Photos

    The team at Harlan Ruby/Vroom Vroom Balloon was absolutely awesome to work with on balloon arrangements for two special events. I was a previous customer and am so happy I returned! We cannot thank them enough for their creative direction, patience & excellent customer service while designing arrangements for our daughters 1st birthday & 2 year wedding anniversary, it all turned out perfect!!! In addition to the balloons I was able to get some super cute decor for the party! Thank you again! We will definitely be back, I would highly recommend Harlan Ruby/Vroom Vroom Balloon for your party needs!

    Deflated balloons after twenty minutes of transport. Unacceptable for $350 balloons.
    Dominique W.

    If I could give you all zero stars, I would. You don't deserve even one star. The was the absolute worst experience I've ever had. I went to this shop on Thursday to purchase balloons for my 30TH birthday photoshoot which I was so excited to use their services because they claim to be professionals. I placed the order on Thursday, August 19th for pickup on Saturday, August 21st. The balloons were supposed to read "GROWN AF" for my 30th birthday. I spent $350 on balloons and by the time I got to the photoshoot (which was 20 minutes away from the pickup location) three of the seven balloons were completely deflated (as seen in the picture). I was unable to use the balloons. Because I was paying for my photographer's time, I was unable to call right then and place a complaint. I called when I got home to let the owner know what happened and instead of issuing an apology and trying to fix it (I didn't even ask for a refund, I asked for some type of resolution), the manager or "balloon specialist" decided to place blame and insist that unfortunately there was nothing she could do. As a person who owns her own service-based business, I can assure you that there's always something that can be done, whether it's another order of balloons or a gift card, something could have been done. I had no problem finding a resolution that would have worked for both parties but instead the owner would rather place blame and not try to find a resolution that would have worked for the both of us. She even told me that some of the balloons (the R in particular), were inflated two days in advance before I picked them up (which is not abnormal, but could be the reasoning for why that particular letter deflated so quickly.) For $350, I could've had better service at Party City. I will never return to this establishment and you all should learn proper customer service and how to find amicable solutions for your paying customers. Especially during a pandemic where there are cheaper (and better) options. This was a terrible customer experience and you all are operating under piss poor management who could use a class or two on how to operate a business with integrity. If you're looking for party favors, you're better off going to Party City. It's cheaper with better customer service.

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    Ask the Community - Harlan Ruby

    Review Highlights - Harlan Ruby

    Harlan Ruby is a party/gift shop so just imagine all of the cutest and most fun things in one store.

    Mentioned in 2 reviews

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    Harlan Ruby - giftshops - Updated August 2026

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