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    Flower Express - Madison

    3.5 (26 reviews)
    Closed 9:00 am - 12:00 pm

    Services - Flower Express - Madison

    Floral design and installation

    Flower Express - Madison Photos

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    I spoke with Jadis at Flower Express on September 9 and placed an order for a round standing spray of flowers for delivery to the Nashville National Cemetery on October 4th. I explained to Jadis that the flowers were for a family member that was a huge Tennessee Volunteer fan. I specifically asked for lots of "Tennessee orange" and white chrysanthemums in a round spray with a large white bow in the center. I asked Jadis not use a bunch of roses, carnations and green leaves for filler but to use lots of chrysanthemums. She quoted $207.58 for what I requested. On September 30th I phoned Flower Express to make sure the delivery was still scheduled for October 4. I happened to speak with Jadis again and she remembered our conversation for the Tennessee orange and white chrysanthemum spray with a big white ribbon bow. She confirmed the order was all good but that instead of a round standing spray it would be more oval. All good. The flowers were at the Cemetery on time but looked NOTHING like I requested. The flowers in the spray were pretty but where was the orange and white color salute to the Tennessee Volunteer Fan that I requested??? If my flower selection had been a problem Jadis had the opportunity to tell me during either of our two conversations. Hugely disappointed. P.S. It's all roses and carnations and you will have to look really hard to find the large white bow in the center.

    What I got

    The flowers looked nothing like the picture. It looks thrown together by a child. This really defines expectations vs reality.

    Adam M.

    I ordered the Vintage Butterfly Bouquet (T21M400C) from their website and I upgraded it to Premium. The flowers that were delivered do not look like the picture on the website.  The flowers are for my aunt who is battling cancer.  Based on the picture on the website, I expected flowers with vibrant and bright colors to brighten her day.  But what was delivered consisted of mostly dull and white color flowers. I am disappointment.

    $10 arrangement, I picked each flower out myself instead of a pre made arrangement
    Heather H.

    I got a wonderful little arrangement for super cheap. The clerk was very nice and helpful.

    Starr S.

    Sorry to say....not happy. My husband send me a dozen pink roses for my 60th birthday and they looked beautiful when they arrived.... unfortunately within 3 to 4 days their little heads were drooping and they never opened. I went to Flower Express with the vase that they came in to ask them what they would do, and showed them pictures of the flowers. They said they were sorry they were only guaranteed for 72 hours. Offered me no compensation ....lesson learned. Maybe they should also put on the enclosure card that they are only guaranteed for 72 hours so at least I would have had a heads up and would have gone back in time to get my money back or fresh flowers.

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    1 year ago

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    2 years ago

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    4 years ago

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    2 years ago

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    5 years ago

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    7 years ago

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    6 years ago

    My new flower shop I order some peony today and they are beautiful I couldn't be happier!

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    9 years ago

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    9 years ago

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    13 years ago

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    8 years ago

    This is a great florist. Staff is so nice and very helpful. Beautiful flowers. I order a vase for a friend of mine and she loves them .

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    11 years ago

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    9 years ago

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    6 years ago

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    14 years ago

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    7 years ago

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    12 years ago

    Ordered online. Same day, no mishaps and my mommy loved the arrangement!! Will use again

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    11 years ago

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    9 years ago

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    11 years ago

    I ordered flowers for a friend's funeral...............and the flowers were beautiful. I will use them again- on more happy occasions.

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    11 years ago

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    9 years ago

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    Ask the Community - Flower Express - Madison

    Review Highlights - Flower Express - Madison

    . The second time I used Flower Express I sent an arrangement to my aunt in the hospital and it was fantastic

    Mentioned in 2 reviews

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    Flower Express - Madison - florists - Updated May 2026

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