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    Ruth's Flowers

    2.4 (25 reviews)
    ModerateFlorists

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    I placed an order for an arrangement to be sent to a funeral home. The website advertised same day delivery and I picked an arrangement that said it could be delivered same day. I also was able to select the day of for delivery. I placed my order and shortly after received a text message asking me to call in to provide some more information. I called and gave them the additional information they needed. I did not have an exact service time but knew it would be that afternoon. The man confirmed my order and hung up. About 5 pm I receive an email saying my order had been cancelled and I was being refunded because they did not have the supplies to complete the order. I found this to be extremely unprofessional. As someone who orders and receives flowers often, it's know that you don't always get exactly what you pick out online. I would have preferred they made substitutions to fulfill an order to a friend's family that lost a loved one instead of canceling my order. They clearly had my contact information since they had sent me a text that morning. They could have reached out and let me know they could not fulfill exactly what I had initially requested. It's not about the flowers in that situation, it's about showing that you're thinking of someone in their time of need and that you're there for them when you can't physically be there. You would think a floral company would understand that.

    The email message

    ordered a same day delivery paid $108 dollars to get an email at 6:58 pm that they would not be doing it and I would get a refund.... not a call! It was for a birthday I would have went somewhere else obviously money wasn't the issue. Don't order from these people

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    5 years ago

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    11 days ago

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    2 months ago

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    8 months ago

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    2 months ago

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    9 months ago

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    1 year ago

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    4 months ago

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    5 months ago

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    7 months ago

    Flowers i paid for we're NOT what was delivered. It wasn't even close. Big rip off! Don't waste your money!

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    1 year ago

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    8 months ago

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    1 year ago

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    11 months ago

    Easy to place order. Flowers arrived on time. Beautiful arrangement and the price was right!! Will use this florist again!!

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    1 year ago

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    1 year ago

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    2 years ago

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    9 years ago

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    7 years ago

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    7 years ago

    Such a cute store and they knew exactly what I had in mind. The flowers were absolutely beautiful!

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    12 years ago

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    7 years ago

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    11 years ago

    My parents sent me a flower arrangement from Ruth's and it was one of the most beautiful I have ever seen!

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    9 years ago

    Not only were the flowers damaged and bruised, the owner was extremely rude. Warning to all. Do not spend hard earned money here.

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    10 years ago

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