Great local hardware store that is close to our home. Marylou and her staff are knowledgeable and…read morefriendly which is rare these days. Make it your place to shop

I went in seeking some guidance on a project I was working on and the woman working there (manager…read morepossibly?) Really made me feel like an idiot. I've had much better experiences at other hardware stores. Somebody should talk to the woman working there about how to treat people with respect. IMO Spend your money someplace other than here.

I needed to get some window screens replaced and was recommended I come here. I was helped right…read moreaway and they were very friendly. They told me they weren't sure when their screen guy would be in, but it might take a week. Well, I got a call the next day that they were done - talk about fast! Great work and quality too. I did not take a look around the store besides the cashier area, but it looks like it is a great hardware store. We also bought some seeds that were up front.

Store is in a convenient location and fully stocked. Very kind knowledgeable and proactively…read morehelpful staff.

They have just about everything and service is always cheerful. Defiantly a go to hardware in this…read morearea. I appreciate having them.

Very helpful and friendly people. The cat is cool also…read more They have a large verity of products which is helpful

We shop at Ace several times a week. They are close by and helpful in trying to find the products…read morethat we need. Today I went in to ask for some duplicate receipts that I need for doing taxes. Ana has helped with this and other tasks in the past so I asked her if she could help me. Within a few seconds, she had the copies that I needed. I appreciated the help, but, even more than that, I appreciated the willingness to help that Ana displayed. Whereas some business employees either complain or show a bad attitude when asked for extra help, Ana was polite and efficient and seemed willing to go the extra mile. I definitely appreciated her, and I'm so glad to have this Ace Hardware store nearby.

If I ever need keys made, I go much farther out of my way to use this Ace Hardware. They are more…read moreprecise than any other store I've used in Branson. I dislike having keys made that don't work, and even though they're usually remade for free, it's a hassle to drive back to the store. Well, that never happens at this Branson Ace Hardware. The keys work EVERY TIME. But, of course, there are many more reasons I shop at Ace Hardware. I love Magnolia paint that they stock. Lowe's used to carry it, but don't anymore. And they are one of the few places in the area to carry the half gallon size of Ball jars.

Older feller at register was ranting about politics with some other guys loudly instead of…read moreassisting customers. There are lots of Stihl dealers out there, and we'll just find a different one

Watch out for pricing scam. First price was $2 on Friday. On the following Tuesday the price for…read morethe same task was $10. After talking with the owner, James Haik, the price was $25 for the exact same job. This is not the kind of business ethics I wish to do business with in the future. I paid $25 for a total rip off - key does not work. Stay away from this store.

Customer service, very poor Springfield Missouri. When did almost an hour for help? Ask numerous…read moretimes. Better customer at Westlake for years will not be going back. Management was very rude, an unprofessional.

Does not cut or program keys. Store was cluttered and poorly managed. Was transferred 3 times and…read morewaited over 30 minutes for someone to answer if they could cut and program and they said they do.

Nice small town store with lots of character and a surprising selection. The decor is amazing and…read morefun like a mini-theme park. I will take my grandkids when they come to visit. I spent the better part of an hour just looking around.

Staying in nearby Bella Vista and this place caught my eye via someone else's post - I made my…read moregrudging husband drive 25 min to visit and it was 100% WORTH IT. This place is so cool. Yes, it's a hardware store, so if you need some nuts and bolts and whatnot, they have that. But they ALSO have a really cool candy store AND a really neat Harry Potter area, AND a Wild West area, and a really great selection of cute gifts etc. We left with zero hardware, but several Christmas gifts, a big box of Red Hots and some delicious peanut brittle. Overall, for sure a must see if you're remotely in the area!

I love Menards. They have a great selection, great prices, and a friendly, professional staff…read more I had a washer and dryer set delivered and installed and it went extremely well. I hit Menards first for all my home improvement needs.

It shouldn't take half an hour to pick-up two items from the yard that were already purchased and…read morepaid for. Rude staff at the gate to exit the yard.

I just visited this store. The store is much larger than I anticipated. They carry overstocks, out…read moreof season mdse. Store overstocks. Not customer returns. They have every category imaginable. Clothing, hardware, housewares, small appliances, packaged foods, frozen foods, some fresh veggies, baby & children's items, toys, health care etc.. I was surprised at the clothing organized & sized on the racks. Most items are at least 50% off retail or more. This is one of those stores inventory is constantly changing. Might be there today but not tomorrow. If you are anywhere close to this area it is worth the visit.