WORST DENTAL OFFICE I HAVE EVER BEEN TO. I saw Dr. Sachdeva for 5 minutes and he was the most…read moreunkind and disrespectful doctor I have ever met. I was struggling with the my X-rays because they were making me gag. I refused to do them at this time and wanted to do them later. He said he can't see me then and I can leave. I hope no one has to be treated the way I did. Don't come here but especially don't take your kids here because I can't imagine how a child would be treated when they are struggling with their X-rays.

be careful of this dental practice , it always feels like a bait and switch every time I go in…read morethere. i went in for a standard cleaning the last time, but it was a DEEP cleaning that they said they performed which of course was $150 out-of-pocket expense to me this time I went in for a regular cleaning that is included in my insurance but wait. No, it was a periodontal cleaning this time. Which was $80 out of my pocket even though cleaning is included with my insurance so I asked for the regular cleaning and they refused to give it to me. I ended up walking out after three different people came in and tried to explain to me why they couldn't just regularly clean my teeth. beware

This orthodontist is the BEST! My kids smiles are perfect....the office is professional, clean and…read moretimely and Dr. Hardie is board certified with a great personality. Totally trust this practice...thank you, Hardie Orthodontics!!!

Best dentist ever! He has great technology in his office and all the work he has done for me and my…read morefamily has been amazing. We live in San Marcos, but finding a great dentist it so hard, that I feel the long drive is totally worth it.

I just finished my invisilign treatment and couldn't more excited with my results !! Definitely…read morerecommend Dr Gonzales.

I got Invisalign treatment with Align Orthodontics and it was a great experience as an adult…read more I came in for a second opinion after my general dentist had did my initial evaluation for clear liners. Align Orthodontics evaluation was extremely thorough and thought and completely blew me away. Dr. Nguyen walked through all the areas of treatment, duration, complexities, and goals. The evaluation not only had a clinical portion, but had a financial portion too where the total cost of care, payment plans options, insurance etc were discussed. After the evaluation, a formal report detailing treatment was sent! There were so many logistics that Align did well and executed. Initially, I had to come in every other week for visits to tighten my power chains and then eventually I graduated out of that. I also moved out of the San Diego Area and the team was able to accommodate keeping my treatment on track based on their once a month Saturday appointments. Administratively, the office is very organized, you get text reminders of appointments. They are open on selected Saturdays which is really great for flexibility, but appointments do book up, so get on the calendar well in advance. I never had a problem 6-8 weeks ahead getting an appointment at 8 am on a Saturday. The office was immaculate and clean. All the support staff were super great. They also did a great job documenting your journey. My treatment did go a bit longer than expected because I moved out of San Diego and had to do some extra refinements to get things just perfect. Would definitely recommend Align to others!

We started coming to Align for about 2 years now. It started with the kid wearing a retainer due…read moreto an adult tooth growing while the baby tooth hadn't fall off. We were happy to step into a bright and clean waiting area. It has a happy vibe. The front staff is courteous and always has a smile on their face. Dr. Nguyen and her medical staff explain the situation and treatment in details. We felt well taken care and never felt rushed in every visit. Fast forward to this week. The kid starts Invisalign treatment. Dr Nguyen describes the pros and cons, the duration, the cost between braces and Invisalign. We were able to make an informed decision. We were glad that we switched to Align Orthodontics 2 years ago from another office. Very happy patient!

I had one of the most frustrating dental experiences here. I made an appointment the same day and…read moredrove 30 minutes to get there. After waiting another 30 minutes in the lobby, they suddenly told me my appointment was canceled--something they could have easily informed me about before I arrived. The office is outdated and tucked away deep in Poway, hard to find. The whole operation felt disorganized. Even after they told me it would be just "another 10 minutes," I ended up waiting an additional 45 minutes. My time was completely wasted. Definitely would not recommend.

Came to see him for a second opinion he was honest and the office staff was very polite. Would use…read morethem for sure

Staff is super friendly and helpful! Visit was quick and efficient. Definitely recommend this…read morepractice.

After two family members completed braces with this business I made a pragmatic decision to send my…read moretwo other kids to a different orthodontist. This decision wasn't based on quality of work. Orthadontia isn't heart surgery and you're likely to get the same great results no matter who you end up using. The outcomes met expectations. What is dodgy are their billing practices, aggressive pressure to get your kids into "two-stage" braces (basically paying for braces twice), and repeated sales calls trying to get your other kids into braces asap was all just too much... Oh and don't get me started with their billing department consistently trying to bill our insurance company even though they already hit the payment limit long ago. Don't they realize that I get an email from my insurance company every time someone tries to bill against the insurance? My other kids have braces now from a different Orthodontist. Surprisingly the new orthodontist said "two stage" wasn't applicable in their cases. Tip - If your orthodontist pressures you into two-stage braces from day one get a second opinion. Two-stage braces should be the exception, but more and more orthodontist groups are making it the default recommendation.

Always great care. The dentists have always been patient, thorough and gentle. They have done a…read moregreat job keeping my teeth healthy for years. The office staff is also very friendly. I have found many reasons to enjoy going to the dentist office since choosing Lifetime Smiles. I have had cleanings, X-rays, bondings, crowns, fillings, night guard, emergency appointment and whitening; I have never had a problem with any service at Lifetime Smiles.

Every staff there (from front counter, to dental hygienist, to dentist) was courteous, professional…read moreand knowledgeable! Dare I say, even friendly! Unlike my previous dentist who had no respect for my time, Lifetime Smiles did not make me wait

Updated review!…read more Still a 5 star experience! It's been 5 years since I have gotten Invisalign and I have no regrets. I have been using retainers/nightguard since then and because I'm a serial teeth grinder. It's pretty bad. Fortunately, these retainers have saved my teeth. I have worn down a lot of my retainers and I am able to get replacements here at a reasonable time. They usually last 1-2 years depending on how bad I'm grinding. The retainers are comfortable to sleep in. Customer service is prompt, professional, and organized. They are flexible with scheduling and very accommodating. I also appreciate the reminder texts. Always a pleasant experience here and Dr. Maulik and the rest of the staff are very welcoming and nice. The clinic is clean and inviting. The location is convenient and near other stores and eateries. There really is nothing to complain about. Thankfully, they accept my HSA insurance payment, which makes it stress-free for me. Highly recommend them!

I just wanted to share my experience after calling to inquire about braces. I asked if my insurance…read morewas accepted, and when I was told no, I simply asked if there was at least a general quote or price range for braces so I could compare my options before driving out to Poway for a consultation. Unfortunately, I was cut off with a quick "we don't," which immediately made me feel dismissed and discouraged from wanting to continue pursuing services there. I live downtown, and Poway is about a 35-minute drive for me, so I was simply trying to narrow down my options before scheduling multiple consultations all over San Diego. As someone who works in the service industry myself, I completely understand not always being able to give exact pricing over the phone, but there's still a way to communicate that kindly and professionally without interrupting someone mid-sentence. First impressions matter, and because of this interaction, I will gladly take my services and money elsewhere.

I recently finished my Invisalign treatment at the Escondido office of Hidden Valley Orthodontics…read moreand it was a very positive experience. Dr. Fortney is extremely knowledgeable and professional. She explained every step of the treatment clearly and answered all my questions patiently. I felt my treatment plan was tailored specifically to my needs and she took the time to ensure that it aligned with my goals. She even adjusted the plan when I brought up a concern. Her staff is incredible! The orthodontic assistants are caring, the front office staff and Treatment Coordinator, Shari Crawford, are efficient and everyone smiles and treats you like you're the most important person in the room. Staff were very responsive and easy to reach if I had any questions or concerns. I felt well supported throughout the entire process from the initial consultation to the final follow up appointment I would highly recommend Hidden Valley Orthodontics for anyone looking for orthodontic treatment. I feel their combination of expertise, caring environment and positive results makes them an excellent choice.

Unfortunately I got braces here and now have to get Invisalign decades later. Furthermore, they…read moreleft me with an edge to edge bite instead of an overbite. this may have taken years off the life of my teeth, specifically my front teeth. nice office but would not recommend.