I should have paid more close attention to what this Doctor was telling my wife during her pregnancy and gone to the appointments with her. I was too trusting and naive. Here is what happened to us, they have obscene wait times, over an hour, staff absolutely doesn't care about the patient and are rude when you ask simple questions, like you are bothering them and they have more important things to do. You will rarely ever see a doctor, you are treated like cattle as this is the business model that makes the most money for them. The only time staff EVER spoke to us in a respectful, attentive, caring manner was when they called me to hustle me over the phone to pay them $1600 in advance before seeing my wife. I made the mistake of trusting them and paid in full. After learning about the way my wife was being treated, not answering her questions, refusing to give her an appointment when she asked, NOT being seen by a doctor (Harder) when in the office, and especially not being allowed to schedule a followup ultrasound when we requested, I told the office I wanted her to see a new doctor, wanted a copy of our medical records, and a refund. Then the fun began. We were bounced around told someone will call you back, which NEVER happened. After about 8-10 phone calls I lost patience. After we found a new doctor they even denied a request for our records when the new nurse was in THIER office. It took me threatening to sue them for the records to finally be sent over to our new doctor. As far as the refund, I requested it in late April, and have yet to receive it (Now in September). They keep claiming this delay or that one... I will be filling a small claims lawsuit if we haven't received it by the time our baby is born, (October). I will also be filling a complaint with the State Medical Board. Bottom line, go to Law School, and don't deal with this shoddy Doctor or his office. Contact me if you would like more info, read more
