Food is always good, service is great, staff could not be more friendly. "twisted burger" is…read moresomething you should try, and don't order the giant pretzel as an appetizer unless you're gonna split it four ways!

10/1/26 at about 3 PM stopped in with my wife for a late lunch. The food was excellent as usual…read more Server seated us gave us a menu and brought our drinks. Asked for a few minutes to review the menu. Had to finally get servers attention as she was busy with another lady posting window decorations. After we ordered she went outside with the lady and left us alone except for kitchen staff. The inside was deserted. Outside they were busy with window decorations . Ceiling fans were turned on and made for uncomfortable seating. My wife finally got up and asked someone from the back to please turn the fans down. Server still not inside when she finally came in and brought our food no conversation just quiet. I finally got up and went to the bar as the new shift was coming in and several ladies were present. I simply stated the fans had to go or we would have to go outside to dine. Server finally said I tried to turn them down. She said they were getting set up for the evening. I stated that we were the only customers and we would be leaving shortly and they could turn fans back on. I paid with Apple Pay and requested a receipt. When we were leaving I took my wife's tea to the counter and requested it be to go. The lady took care of it and I requested my receipt which they clearly forgot. I asked if they could see the reviews from the device I used to pay and I was told they could not. That prompted this review. Still the food was great as always. I have been here many times and today was not up to par with service. I felt like I was not appreciated as a customer and to a degree ignored. I will continue to patronize this restaurant as 1 instance it not a reason to write them off. Still a great place just not today! I did leave the server a 20% tip as these ladies depend on them for income. If you Feel the need you may call or txt 931-241-1292 Gerald...

Considering the tiny area that it's in, this is probably about the best fast food in this town…read more It's fast, friendly, reliable at just about any time you choose. Just about any small town will have a limited supply of customer service oriented staff, but they seem to keep great people working here. Both the drive thru and dine in options area good choices. The two advantages of the dine in experience would be the machine that can select many different varieties of Coke products. Also it's often said your food comes out quicker at inside, but this could all be conjecture. We have never had a bad experience in several years except when the line wraps around the building during rush times. It's right off the I-24 and easy to get to, but be mindful of the tank trap style potholes near the Shell Station entrance.

VERY RUDE STAFF! The food was nasty. The Floor & tables were filthy. Would not go backread more

Since when was a mozzarella sticks $1 PER ONE Daniella overly played in my face... but anyway they…read moremad expensive but my Dr Pepper was good

Come on now.... 4th time here.... STILL OUT OF HONEYMUSTARD.... What's the deal here?..... it's Not…read morea bad review on the company it's a disappointment to not ever having honey mustard for this long period of time.. how has no one caught this and been proactive and ordered more that usual, or gotten some sent over from another store... plenty of ways to get items stocked. Next time I see Kenny I'll just tell him, he will get it done

A Yazoo Brewing Dos Perros brown ale, followed by one of the best reubens ever consumed made for a…read moredeliciously memorable lunch. Their thin-cut, well-seasoned fries are also quite good.

Yes. You'll eat well and be satisfied. The quirky pallet tables are fun. No worry of getting…read moresplinters or hung up on a rusty nail. The food is pretty good and you'll get full enough. But not so much as needing a forklift to get out the door Our server was a joy. Great attitude and quite friendly. It looks like Pleasant View has a new go to. Quick Tip: After you fill up with the solids, swing around to the Black Dog for whatever liquid that makes you happy. They have a great selection of beverages to take home. You may even get to see the namesake, and give a pat on the butt. The dog, not the proprietor.

If this location isn't a training store it should be! Store is clean, bathroom is clean, staff is…read morefriendly and competent, food is made right and looks AWESOME! BEST fast food presentation I've seen ever at a subway. Great work y'all.

I do the app order, food is always on time. Neatly made and…read moreso fresh. The people are nice and friendly too. Always a pleasure to go here.

I recieved my drink and i didnt get a sraw. when i got my food they didnt ask if i wanted ketchup…read more The frys were also cold.

Signs say opens at 6am...All doors are locked, people inside just staring at me…read more.. This is the 3rd time I've came here to go eat.. and I guess they just don't want to make money with just drive thru open. Having customers turn away cost Burger King money. And with this being the 3rd time that it's just happened to me, not including the other days they just don't open when corporate hours says to. Then I'd say this location won't last long. UPDATE YOUR HOURS of ACTUAL SERVICE

Everytime I go I always have to wait 20 minutes to get waited on. It's suppose to be fast food.read more

Live one mile away.Would rather dive 100 miles to get acceptable food. Wait is too long. orders…read moremisunderstood/incorrect. food cold. The first three times I have been there.You can see the trash all over the floor and other unsanitary conditions right from the counter where you order. This location will not last long unless they hire some respectable managers and employees. You can't hire inexperienced immature kids at minimum wage and expect the public to wait to eat cold dirty food.

Everything! Filthy dirty parking lot entrance and dining room. Didn't make it as far as the…read morerestroom. Cashier a little smoked up old lady with a very u friendly attitude acted as if she was being bothered by taking orders. I was ordering for 4 people 3 of the 4 orders they were out of something buns, green beans, pickles, and fries but they could make them if I wanted to wait. There was only 1 other customer BTW in dining room and no one in drive thru. I was already VERY frustrated as I had tried twice to order from app from parking lot and KFC.com would not send the order. This is a KFC.com problem because this is about the third or fourth time I have tried to order online only for the order to be cancelled after I paid or I get inside to pick up and they claim they can't fulfill the order. The company needs to let online ordering go or really focus on improvements.

Don't go! Seriously we were the only people in the place had to ask for our food because the staff…read morewas no where in sight. When I got it my tenders were barely warm and old. This is my second visit to KFC in a week, (Murfreesboro), and both were very disappointing. Very sad because we usually love them. Please try to hire people like Chick Fil A employs.

So I stopped for gas and I decided to grab food here before I continued on the rest of my trip. Two…read morereasons for the bad review is there some loud screeching coming from the kitchen? I have ptsd and unexpected loud.Noises is one of my triggers. Secondly, I had asked for a very well done pizza. The cheese wasn't round in the slightest. It's not that hard just to leave the pizza in longer.

Pizza undercooked and inedible…read more Delivery driver was nice enough, but $25 all in for something I will throw away is not what I expect.

I was pretty hesitant to try this KFC because of all the bad reviews, but I gotta say this wasn't a…read morebad experience at all. The tenders weren't the thickest or juiciest in the world, but I'm not expecting much from a KFC. They were decent and got the job done. My wife got food from the Taco Bell, and she said it was some of the best she had had. The service was about what you expect from a fast food restaurant not named Chic Fil A. Don't read into it too much, working fast food is only so enjoyable. All in all, if you want it, go get it. You won't see many positive reviews on a fast food place because who would actually take the time? Don't let negative Nancy's keep you from getting that quick chicken.

AVOID-AVOID-AVOID this location! It will suck the joy out of your day…read more We've been through the drive-thru on three separate occasions. ON each occasion we've been disappointed. Either food was missing from our order, they'd gotten the order wrong, it took 20 minutes or the food was just plain cold. Today we decided to "dine in". Upon pulling into our parking space we were met by an employee leaning up against the wall next to the entrance smoking a cigarette. His pants were down almost entirely bellow his butt, revealing colorful boxer underwear. (Ugh). Seeing us arrive, he quickly went inside and into the kitchen. (No hand washing for this dude. He was too cool). Inside, the dining room was empty and clean. The woman took our order & we sat down. After spending $30 and a 20 minute wait, we finally got our food. Most of it was around room temperature (So, basically cold). Tacos had roughly 1/8" of meat on them - They might as well have been called "the vegetarian option". The Mexican Pizza (which we'd had several times at the Springfield location and loved) was flavorless cardboard. (I threw it away). The "Spicy Chicken" sandwich I ordered had next to NO spicy sauce on it. (Honestly, it barely peeked out behind the single pickle)...Such a shame. I'd first had this while living in Austin during COVID & loved it. - It needs the spicy sauce, otherwise it's just a plain piece of fried chicken on a warm piece of bread. The place was EMPTY! Why the 20 minute wait? I'd thought that maybe the previous bad experiences had been because we'd gone through the drive-thru or that we'd hit them at some peak-time and they'd been overwhelmed. But after today we realized; NOPE. This location is poorly managed and likely has a directive from their owner, The Matlock Restaurant Group LLC to cut corners. Who knows? All I can say is it's night and day from the Taco Bell in Springfield and the KFC in Springfield (both separate entities with separate owners). One can only assume that the owners of this franchise are taking advantage of the fact that they're visible from I-24 and getting mainly long distance drivers who won't come back to complain. (Who knows). The owners live far away and just seem to don't care. - They certainly don't read Yelp! I've lived in 8 states, still own property in a few and like to road-trip between them. So I've been to lots of road-side fast food places. This ranks up there in the Top 10 Worst experiences.