Our waitress was super nice and polite. The food was not good…read more When we walked in it smelled like a big deep fryer. We ordered 2 steaks (ribeyes) they were bland, and almost like a spongy texture, not good at all. We spent 76.00 and it was wasted, we didnt eat it at all. Wasn't even offered a discount for the awful food. Definitely will not be going again

I Ordered 2 pork- chop sandwiches 16.19 ! received 2 naked chops in a to go box ... complained…read moreabout it and was told you got 2 chops ! I've been there before , I have un- used points, they can keep the points and moving forward ... I'll keep my money ! wow !!!

Unfortunately, this chain has passed its prime! I waitressed at one of their restaurants years ago…read moreand it was delicious and a great place to hang out for happy hour or any hour. The best items on the menu have been removed and they change the menu too often. This particular restaurant started out strong because previously alcohol could not be served. I think alcohol is the only thing saving this restaurant. The service is slow and it takes FOREVER to get your food. Do not order any unlimited item unless you planning on being there for the day. That being said, my mom ordered spinach dip. We went ahead and ordered soup and salad. The spinach dip was good and hot. The chips were crisp but a bit greasy . Our food FINALLY arrived. The cheese on the French onion soup was melty, but not golden or browned. The salad had decent flavor, but the chicken obviously came with grill marks. My mother's experience was the same. We didn't order a refill. Patricia (Patti) was our waitress. She has been here forever and is a local gem !! All the locals want her to serve them as she is very efficient! This restaurant is not my favorite, but they have French onion soup so my family will drag me back!

CUSTOMERS BEWARE ! I phoned Applebee's in Mount Sterling a couple of weeks ago, and two different…read moreemployees informed me that the "ALL YOU CAN EAT" promotion would be ending on JULY 17. When I arrived on JULY 15, the manager told me that the deadline had passed, and that the last day for that promotion was on JULY 12. I explained to that manager that I came all the way from another part of Kentucky, a three hours' driving commute for nothing. Their management has therefore proven to be unprofessional, irresponsible, and unreliable. The manager did not care.

Drive-thru service was terrible! We stopped here while traveling and thought we would just swing…read morethrough the drive-thru real quick. We got in line at 4:01 with one vehicle ordering at this time in front of us. The drive-thru stayed at a stand still. We made it to the menu to order at 4:09. We ordered one burger and a drink. Still sitting at a stand still. Made it to the window to pay at 4:21. Was handed our food at 4:24. There is zero reason for a drive-thru to be so inefficient.

There have been multiple times now where I have gotten my plain DOUBLE cheeseburger with only ONE…read moreslice of cheese! My burger wrapper was wet and my burger was soggy. When we pulled up to the drive through all of the workers were outside smoking and running around the parking lot!!!

GREAT SALAD BAR!, Cowboys Ribeye with Asparagus. STACEY was a great Wait person and took real good…read morecare of me! I will be back. Been to Mt. Sterling many times and just found my favorite place for next trip. I-64 at Mt. STERLING EXIT.

What has happened to this restaurant?…read more This used to be our favorite steakhouse to visit, and we would drive a good distance to get here. The service has been on a steady decline for about a year, and our most recent visit was the most disappointing so far. The rolls were overbaked and dry, and they came out dark brown with no shine from butter on top. We didn't even finish the basket, and the small plates had uneaten rolls. The salad bar was stocked and clean, but the ranch dressing was watered down, and some items, like the chickpeas, looked a little off. The service was the biggest issue. Our server was surprisingly disrespectful. I wanted a small portion with no leftovers and planned to order a kid's meal, since there is an option to eat as an adult meal for an additional three dollars which would be a good addition to the $9.99 salad bar which usually leaves me too full for a regular entree. Instead of simply taking the order, I was given a lecture about how there was no point in "gaming the system" because I would end up spending just as much for less food. I even explained that I wanted to pay the extra charge and was not trying to avoid anything. The rest of our table ordered ribs and ribeyes, so we were not exactly trying to cut corners. It felt more like she wanted to push us into ordering more for the sake of a larger tip, especially since we were also pressured to order appetizers and desserts. Because of the awkward experience, we ordered less and tipped less than usual. The manager did stop by our table, but when we gave a lukewarm response, he did not seem very interested. We are people who never complain, ever, but eating out is expensive, and there is a basic level of service and quality we expect for the money spent. Between the rolls, the service, and the fact that this is not our first disappointing visit in recent weeks, we will not be returning until we hear that things have improved. (To add perspective, we ate at a different steakhouse the day before which was very slow due to new hires being trained, but we had no complaints whatsoever because the staff was friendly and the food was delicious.)

Didn't hate it. Can be used for something quick. Different approach with the squared and mini…read moreoptions. I like having small things and getting to try a bunch. Just ok - will probably have again at some point. Chili tots have a specific taste - I'd just share these next time. Don't need all that.

Nasty 1st time ever seeing this place. Thought I would check out. Worst place ever. Had to wait…read more12-15 mins for (5) so called burgers. I don't even think it's meat. Inside is a wreck with subway.. Someone needs to clean it up

In review myself and in response to others. The lanes are constantly receiving upgrades, updates…read moreand maintenance. Weekends are smoke free. League nights are not. Not everyone needs alcohol to have a good time. But too many like to misbehave when drinking. Between licensing and limitations on employee age to handle same, Sterling Lanes decision to be alcohol free is the right one. We love our lanes, we love our friends and neighbors. And we love to see everyone enjoying themselves. Come out and bowl, have a ball, and get to know a great group of people. The grill has some standard fair, and an ever changing bonus selection of delicious food. The fountain drinks are great. And the ice cream treats and others sweets are awesome. And a side note: the theatre has way more than four screens. And don't forget the arcade on the lanes side.

Where to start. Went here to bowl after work with a friend, had two malfunctioning lanes, and after…read morea copious amount of time requesting thay they were fixed, was told to "cool your jets buddy, we don't do that for people". While the night manager, Josh, was very understanding of our problem, he still refused to comp our 30 minutes of waiting on two malfunctioning lanes, and instead gave us five dollars as a "refund" which was for the "five frames" we played in the span of an hour moving between two broken lanes. Disappointing experience and worse customer service. Bowling is dying and Sterling Lanes clearly doesn't want to keep it. As a business owner, I understand equipment isn't always going to behave, but more than that I understand you can't treat paying customers this way. I would highly recommend anyone looking to bowl here go elsewhere until these issues are taken care of. I know I, and everyone I know will.

The food has always been great every time we have been there. The service is ok not always the…read morebest, I guess it depends on who you get. It's very the nice inside, good sized booths and table n chairs. One issue I have is the bathroom the stall is so small that my arms touch both sides and I'm squeezing them in at that just to get in it it's like it was made for little boys/kids. And several times they have been out of soap n paper towels. Not good for a food place I should know I worked and owned some myself, but besides that it's all good.

Absolutely Needs to have ICE do a walk through of this place. Bathrooms do not have soap or paper…read moretowels often. No excuse for that when it comes to a cantina or resaurante​