"We don't have any bacon cooked. Would you like it without bacon."
Are you kidding me? Maybe if asked if I wanted something else would've flown but that didn't happen. I should've realized what I was dealing with right there and then. That was the failure on my part. My expectations weren't that low yet. Still, this isn't home, the public shouldn't have to deal with these kinds of "options".
"It's going to take an hour to cook the bacon."
Again, are you kidding me? Why is there no bacon? Why would it take an hour to cook? Was the grill cold? Was everyone here too busy sitting around to bother? Trying to leave? Making cuts? Seriously, I would've understood...but deal with it properly. This was a run-around.
From the cook and (I would assume) the manager walking from who-knows-where (Outside? Dinning area?) to the back, to the other employee sitting in a booth doing nothing, to the mention that someone was missing, to the "overly nice" woman behind the counter obviously BSing her way through the job do to lack of training, this place was a mess.
It seemed to be more of a hangout for the staff than a workplace. Rather than suffer through what was going to obviously be a fiasco to get my money back, I choose to leave without my order, AND MY MONEY, but with my health intact. I just couldn't take the incompetence anymore. It's fast food. I didn't expect a Michelin experience, but by the time I left, all the horror stories began to come to mind. I honestly didn't trust the people working here. I had no need for the chronic diarrhea like Cambridge Popeye's dishes out.
The staff here represented everything that's wrong with this town and this country. Typical. Lazy. Ignorant. Incompetent.Unprofessional. Disgusting when you keep in mind that some fast food places start you off with more than some factories do. And they want more money?
Maybe they were about to close, I mean it wasn't late... about 7:30 or 8:00pm. Hey, I'll be open minded, but still, this was handled very poorly.
One word kept coming to mind. "Trash". This place is run and worked by trash.The owner of this franchise apparently doesn't give a damn. Who-ever you are, you need to start paying attention to your investment before this place becomes yet another empty building in Cambridge. Consider yourself motivated.
Keep in mind that I was the only customer there. They couldn't handle one customer. Pathetic.Then again, no wonder.
"Best fast food in Cambridge 2015" maybe. Not 2016, that's for sure. At least not this day. Fresh and hot is one thing. Black Angus, yeah, I get it...that's not what I'm getting at. I know what a Hardee's is. This was just sad.
And over $9 for a sandwich and rings? Burger King does this too. It's a trend I guess. Overpriced fast food trying to be passed off as pub fair. Not even one star, this was a joke and a waste of time.
And no, I don't write reviews. Especially over something as commonplace as a fast food restaurant but this experience was so awful I had to.
Get it together people. read more