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    Hard Rock Tool

    4.0 (11 reviews)
    ModerateHardware Stores
    Closed • 7:30 am - 4:30 pm

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    The Home Depot - A little therapy.... Plant shopping

    The Home Depot

    3.2(252 reviews)
    4.2 mi
    •$$

    This is the absolute friendliest Home Depot that I have even been to. Stopped in to buy moving…read moreboxes, and must've been greeted at least 10 different times. As for the store itself, it's your usual Home Depot set up. Nothing special about, as they all the same. But this location gets 5 stars for being so welcoming. Especially when they have to work in a holiday. Thank you Home Depot for providing excellent customer service.

    Literally the worst customer service experience I've had…read more I went in to return a few items. I didn't have my card with me, but I did have my receipt. I requested cash back for the return, and the cashier told me they couldn't do it because they didn't have cash in the register and would have to get it from the back. I asked if they could get it, and instead I was told to go to a different store. I asked to speak with a manager, and as the manager was coming over, the cashier suddenly started processing my cash refund. I didn't come in upset, but that situation was frustrating because they lied, instead of simply trying to help. When I spoke with the manager, Jason, he was being dismissive instead of trying to understand the situation. He kept repeating, "Well, you have your money, right?" rather than addressing the service. I asked for a business card or contact information for someone above the store level, and I was told they didn't have anything available. One that's unprofessional. Two I don't know if that was true. My issue wasn't the return itself. I got my money back. My issue was the lack of professionalism and the way the situation was handled. Good customer service means communicating honestly and treating customers with respect. I understand retail can be stressful, but being rude or dismissive only makes a simple situation worse. They were being rude and egging me on of course I'm gonna be upset.

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    The Home Depot - Outside the store.

    Outside the store.

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    The Home Depot

    The Home Depot

    3.1(214 reviews)
    3.3 mi
    •$$

    This Home Depot feels like one of the largest in the area, except for the Home Depot Superstore in…read moreSavi Ranch. We mainly shopped in the garden area, but we also looked around inside for a bit as we're getting ideas for a possible kitchen remodel. Of course, we had to admire the Halloween decor. We found the plants we were looking for, along with some soil, which, I have to say, was in pretty good condition when we visited. Soil can often be messy, with bags ripped open, etc. And after a rain, it's even worse. The rows and pile of bags almost look like they were cleaned off. The garden center doesn't have self-checkout (thankfully), and the person who checked us out was super friendly and helpful. They had brown paper to lay down in the car right by the cashier, which is a nice touch.

    I experienced the Gen Z stare for the first time here…read more I was there with my mom trying to find shower grout cleaner. I needed some help, so we called over a young male employee. This guy was struggling to get a single word out, and when he didn't understand my question, he went to get help. When he left, he didn't say, "Let me find someone who can help you." He just walked away, leaving my mom and me standing there. I got kind of embarrassed because this guy had just blown us off, but my mom (an angel) reminded me to cut him some slack because this was probably his first job. He came back a minute later with an even younger guy and left without another word. The new guy he brought said, "Hey, this is my first day. I don't know anything about this," and just walked 10 feet away and started chatting with another coworker. I'm 30 years old. I remember a time when you could walk into Home Depot and there would actually be competent people there to help you. This is just another example of the declining standards in this country.

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    The Home Depot
    The Home Depot
    The Home Depot

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    Hard Rock Tool - hardware - Updated October 2026

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