Fantastic customer service here. Victor and Amanda were so helpful, and informative!! Rarely see…read morecustom service like this anymore. 10 out of 5 stars for intelligent customer service!!! They went above and beyond and I appreciated it. Cheers, A Happy Customer

I've been to this store 3 times in 9 days. I was only able to make a purchase once. I was able to…read morefind the coolant and blue def on my own, it took a minute for the cashier to walk away from his phone to help with finding $70+ windshield wipers. The other 2 times they couldn't be bothered. I saw the same behavior with other customers that came in. I have shopped at all O'Reilly's for decades. I will not go back to this one and I am considering returning the unused products that I have.

Always kind and helpful. Good quality products. Very professional service…read more First stop on your auto needs.

Knowledgeable and helpful have had most parts and will order parts if not in stock with s quick…read moreturnaround.

I purchased a car battery from NAPA (I should have known better, I know). I called to ask them what…read morethe battery's Ah (amp per hour) is. Very basic question, right? The guy had no idea. He said that he'll transfer me to the technical support department. I had a feeling that he's going to disconnect the call, but I gave him the benefit of the doubt. I asked him "are they working now?" He said "yes". He transferred me. What do you think? Did they work after he transferred me? Of course not... I should have Googled NAPA before purchasing... that's on me! ALWAYS Google before buying, ALWAYS! Stay away

I bought a car battery from here that ended up leaking battery acid. I took it back as it was under…read morean 18 month warranty. The employee that helped me was very nice and said he didn't see why they couldn't replace it under warranty. The manager came and out and was extremely rude. He said "there was nothing he could do for us because they don't sell damaged products". They wouldn't charge, check, or replace the battery! The manager did absolutely nothing but disappoint us and I will be sure to never visit this store again and to call corporate come Monday morning!

I went to get some brake light bulbs. And Erik from behind the counter actually had some…read moreinformation about why my brake lights are going out so often and actually came out and checked all the lights on my car with me and super helpful.

Go ask for David!! Wow. Never had someone put so much…read morethought and care into my vehicle. He was so extremely thorough for everything he looked for and worked on, he was communicative and kind- fixed all my problems and really went the extra mile to help me. Highly recommend this shop, and please ask for David in the service department. 10 stars if I could!! Seriously give this guy a raise! Also big shoutout to the general manager Alex for all his help as well. David- thank you so much!

Carla helped me zero in on an all electric Subaru, the first one they've ever released in fact, and…read moregot me a lease-to-own deal. I was quite busy and wasn't ready to make a big purchase but with her willingness to come to me I was able to work in this acquisition. One of the best things about Subaru is their "X-mode" for getting through deep snow and mud conditions. This is essential in ski towns and you won't regret the addition traction you get with this unique feature coupled with the All-Wheel-Drive (AWD). Subaru FtW!

I've had nothing but good experiences with Gino's over many years…read more Friendly, well-organized, clean, knowledgeable, well stocked, & fair prices. What more could I want from a local (North Santa Cruz County) auto recycler?

I called Ginno about a leafe spring and asked if they had any. He immediately picked up the phone…read moreand told me to stop by. when I got there the staff was super nice and helped me find the perfect thing. In particular Antonio was really nice and help full. Gino seems like an awesome guy and a great green business owner.

My car collector friend recommended Nate Smith's Optimal Auto Care, and I'm glad I took his advice…read more I brought in a 2007 BMW Z4 Coupe that had a stubborn issue. It always pulled to the right. Multiple shops including a dealership had tried to fix the issue, but Nate Smith's Optimal Auto Care was the one that finally solved the puzzle. Rather than throwing parts at the problem, they were able align the car taking into account of all the variables that could make a car pull to the right. In this case, it turned out to be tire pull, uneven cross camber and toe. The car now drives perfectly straight. I was a mechanical engineer by training, and I could not be happier with the result. Thank you Nate, Antonio, Jeremy, and Chris. -- Gary Liu

We have been taking our BMWs to Nate Smith's for 25 years. Service is impeccable. Prices are fair…read more We would not go anywhere else!

They do my oil change cheaper than the average quickie change places!! And I know and trust these…read moreguys!! They do what I ask!! I like Geoff... He's solid. Well, now they'll be busy...

Sloppy service with side of sloppy attitude. Okay for filling up on gas. This place does not…read moreprovide detail oriented annual service check experience. Topped off my windshield wiper fluid with water.

Quality work, on time, trusting Installed an after market…read morerear number and lights. The shop is pro

The owner as very Bad communication bad attitude very poor costumer service,rude and disrespectful,…read moreno planning, no schedule, made promises and never kept them! I had work done from him before but in the past few years he burned bridges with me, don't know why, all I can remember is that he complained about me paying with a credit card even though he charged me for the credit card fees.Never going back, went to San Jose and got my truck done without a fuss and looks great and drives amazing!

Great communication via phone and in person. Upfront about possible cost and work timeframe. Picked…read moreup my car better than I dropped it off. Highly recommend and will be a repeat customer. Finding a reliable BMW shop is a stress of my shoulders.

These guys without fail have been my go to's for all things European. Truly are the best in town.read more