I've been to this store 3 times in 9 days. I was only able to make a purchase once. I was able to…read morefind the coolant and blue def on my own, it took a minute for the cashier to walk away from his phone to help with finding $70+ windshield wipers. The other 2 times they couldn't be bothered. I saw the same behavior with other customers that came in. I have shopped at all O'Reilly's for decades. I will not go back to this one and I am considering returning the unused products that I have.

As i was checking out, i provided my phone number so my purchase would be kept under my profile…read more Miguel asked if i was_______ ( my name,) or if i was ________( Another name).?? This was the first time hearing another name under my phone number. A name i don't recognize. I inquired about it and was rudely told " dont worry about it"... i politely questioned again if someone was using my phone number at thier place of business. And before i could finish my sentence, Miguel rolled his eyes and shook his head and said in a condescending tone "stop worrying,... it's not important to you" And he turned his back and walked away but let me see that he was rolling his eyes once more. I asked " wait...im concerned someone could be using my profile." I was ignored. Cinfused, I looked at the other man behind the counter but he would not look at me.. I have shopped O'Reillys for years and have never been treated so poorly or been a victim of such disrespect. I truley feel like never shopping there again. W.

Go ask for David!! Wow. Never had someone put so much…read morethought and care into my vehicle. He was so extremely thorough for everything he looked for and worked on, he was communicative and kind- fixed all my problems and really went the extra mile to help me. Highly recommend this shop, and please ask for David in the service department. 10 stars if I could!! Seriously give this guy a raise! Also big shoutout to the general manager Alex for all his help as well. David- thank you so much!

I wanna make a buyer‑beware alert about Subaru Solterra (same platform as the Toyota bZ4X)…read more In a little over a year and under 13,000 miles, my Solterra has repeatedly failed to start because of a dead 12‑volt battery, even when the main traction battery was mostly full. Each time the 12 V drops, the car lights up with "system stopped," brake and ABS errors, parking brake unavailable, and other random faults, and then simply refuses to go into drive. I've now been stranded at least 7 times in a year. I've followed Subaru's instructions after jump‑starting: leave the car on for an hour to let it recharge the 12 V. Despite that, the problem keeps coming back. I don't leave high‑draw accessories plugged in, and this started very early in the car's life. At around 10,000 miles I reported the problem to Subaru during scheduled service, so there is a documented history. I've since learned that this is not an isolated fluke: Law firms and owners are pursuing class‑action cases alleging that Subaru Solterra and Toyota bZ4X models have a defective 12‑volt system that lets the small auxiliary battery drain and die prematurely, leaving drivers stranded even with plenty of charge in the main pack. The lawsuits claim Subaru and Toyota knew about these issues but failed to warn buyers or provide a lasting fix, and that some owners have gone through multiple dead 12 V batteries in just a few thousand miles. forums and groups are full of similar stories: brand‑new Solterras and bZ4Xs with repeated 12‑volt failures, dealers blaming accessories or user behavior, and people being told to just keep jump‑starting and driving I bought this car specifically to have a reliable, winter‑capable vehicle in the Tahoe area, and instead I'm carrying a jump pack and now a solar battery tender just to feel semi‑confident it will wake up. Meanwhile, my 2012 Mitsubishi Eclipse with almost 90,000 miles has been more dependable than this brand‑new EV. If you're considering a Subaru Solterra or Toyota bZ4X, Stop. please research the 12‑volt battery issue and the ongoing lawsuits before you sign anything. If you already own one and are having similar problems, I'm actively looking for other owners, forums, and legal efforts to join so we can push Subaru and Toyota to take this seriously and provide a real fix or buyback. If you want details on what I've seen, what codes and errors show up, or how to document incidents for lemon‑law purposes in California, feel free to message me.

Took my car in the same day for repairs and I got it back within 48 hours. Very polite and…read moreresponsive over the phone as well.

Just wanted a quote and the guy was rude about it and didn't even want to help or talk. Not sure…read morehow that's good for business

Came in with some car questions and Andrew was quick and professional. He was able to help me make…read morea decision on the correct part to purchase. Andrew is a true asset to the store. Thanks Andrew Your Awesome. Safe Parking Lot and just got repaved so you have a smooth drive. Overall a very safe area. I would definitely trust this store to help you with DIY car maintenance and fix and repair jobs.

This has to be one of the worst auto stores. Good luck getting any customer support or help, they…read morewon't even ring you up at the counter. I ended up just walking out. I see there's a corporate account that's replying to Yelp reviews, instead of replying to Yelp reviews you guys should audit your store and district manager for poor performance.

Always kind and helpful. Good quality products. Very professional service…read more First stop on your auto needs.

Knowledgeable and helpful have had most parts and will order parts if not in stock with s quick…read moreturnaround.

Tim's Auto Electric came highly recommended to me by a good friend of my brother's -and I can see…read morewhy! Excellent, honest work! Thank you! Will always return for car maintenance.

I went here for Brake and Light inspection for my car that was titled as a salvage by insurance…read more This is the only shop that does this anymore in the area. They were very professional and got my car in and done quickly. My car is an older 92 Miata but is kept in great shape and passed no problems. I would have given a 5 star review if the price for the inspection was a little more reasonable. It was $320 for the inspection but you have to have it done in order to title your car if insurance claims it a salvage. This was for a Miata that the hard top was stolen so the insurance totaled the car even though there was nothing wrong with it.

Purchased a dash cam and had it installed in April 2025. It stopped working in July 2026. I…read morereturned it to Lotts and they ordered a new unit and replaced the entire system, no charge and no questions asked. Excellent service even with a warranty replacement.

The sound is right. The car is right. It's been a long (at times bumpy) road but we've achieved…read moreexcellence. Not a vibration not a hiss (we've been there), the car is tighter than it was new, that's no joke! The audience wants to know,... 217k miles on the car. The headliner screams uppercrust European (German). Thanks Ron (Dave), and nice job to the crew on really going the extra mile on this last job getting vibration gone and really putting finishing touches on the car that are the mark of excellence, that's what gets my review every time. Things that come to mind. -Not all roads lead to Porsche -Real cars are built, not bought!

My car collector friend recommended Nate Smith's Optimal Auto Care, and I'm glad I took his advice…read more I brought in a 2007 BMW Z4 Coupe that had a stubborn issue. It always pulled to the right. Multiple shops including a dealership had tried to fix the issue, but Nate Smith's Optimal Auto Care was the one that finally solved the puzzle. Rather than throwing parts at the problem, they were able align the car taking into account of all the variables that could make a car pull to the right. In this case, it turned out to be tire pull, uneven cross camber and toe. The car now drives perfectly straight. I was a mechanical engineer by training, and I could not be happier with the result. Thank you Nate, Antonio, Jeremy, and Chris. -- Gary Liu

We have been taking our BMWs to Nate Smith's for 25 years. Service is impeccable. Prices are fair…read more We would not go anywhere else!