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    O'Reilly Auto Parts

    3.5 (62 reviews)
    Open 8:00 am - 9:00 pm
    Updated 2 months ago

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    Windshield wiper

    Went in to purchase windshield wipers and I approached the front desk and the cashier helped me identify the type I needed. I wanted something that would last longer so went with the suggested premium wipers. We initially checked the aisle, but the clerk went to the back to grab some and I was presented and charged for two of the same style wiper based on packaging ($35 each, Napa has them for $27). One of the wipers was opened and looked completely different when I installed them. Unsure if the cashier sold me a return, a used product, or he just didn't know - but I felt ripped off, why are used opened products sold?

    Janet C.

    I came here tonight for new low beam headlight bulbs and the alternative BMX looking guy with piercings helped me (don't know his name). He was suuuper helpful and patient and even offered (and did!) to help me change ("guide me" bc they aren't technically supposed to change them for you) my headlights. He also gave me recommendations on cleaning kits for headlights. He signed me up for the rewards card as well. Also, O'Reilly currently has a $15 manufacturer mail-in rebate on certain brands of headlight bulbs (if anyone is in need). Awesome customer service here and a great attitude! There was another woman working there as well (older Latina woman with a cool funky Halloween manicure) and she was really friendly and helpful as well! I will be back!

    Luis is the man!

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    Great costumer service. They will go to great lengths to help you. I usually go here for all my auto parts.

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    Page 1 of 2

    Ask the Community - O'Reilly Auto Parts

    Review Highlights - O'Reilly Auto Parts

    Miguel was even nice enough to put the synthetic oil and check to see if one quart was enough.

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    O'Reilly Auto Parts

    O'Reilly Auto Parts

    (57 reviews)

    Based on my experience with the May Ave. (Santa Cruz, CA) store, they're friendly, helpful & handy…read more They also accept used auto & motorcycle fluids like motor oil for recycling. They also refund a core charge for old batteries, even if you didn't buy them there (this may be state-mandated, but O'Reilly's doesn't balk at accepting them). In the past they tell me some jerks would take advantage of that service by including stuff that can't be recycled, ruining the entire vat, so they make a reasonable effort to avoid that. It seems Amazon & big box stores may have made the prices at O'Reilly's (& other brick-&-mortar stores) more competitive in recent years.

    We ended up here because it was the nearest place we could find to our hotel which wasn't that…read moreclose. But I was just happy that we found this O'Reilly's open and there to help us. The battery in our vehicle was dead at a crucial point of our vacation. But they had the type of battery we needed, so I was happy and thankful for that! Joe K, however, was pretty positive that his present battery was somewhat new and wondered why it lost it's power that quickly. Brandon was the clerk who helped us out. He was nice and helpful giving all the information needed for replacing a battery and returning the used battery for recycle/disposal. Unfortunately, we had a friend drive us to the store, so our vehicle wasn't present for the exchange. Joe requested if it was possible to look up his information and see if his previous battery warranty was still good, but Brandon didn't seem to know how to look him up. So the purchase had to proceed no matter what. Even though this delayed our vacation schedule, things worked out well enough to continue our next destination to Monterey, and then the return back home. Just glad we had an easy fix, and that Sacramento has an O'Reilly's Auto Parts store conveniently close to our house! The mystery of the dead battery will have to be investigated there......

    Toyota and Tesla Service Center - We are here for your hybrid & electric car needs!

    Toyota and Tesla Service Center

    (137 reviews)

    18 months! That was how long it took to recover my Nissan Leaf from the shop. They were supposed…read moreto replace the main battery to extend its chargeable range, a 1-week project. After 3 months the EV was returned but had a range less than half of what was promised. In less than 2 months the motor died on the freeway and the car had to be towed back to the shop. After many more months of excuses and promises that I would be "next in line" I sued the shop. The court ordered the return of my car which had been towed to an undisclosed location. I was also awarded a full refund and additional monetary loss-of-use damages. But before I could recover my car, Adam disabled the car and reprogrammed its computer. I don't know what is worse, the incompetence, dishonesty, or maliciousness.

    Came here with someone who has a Prius and was having battery issues. They asked me to come with…read morethem because they didn't know English. This shop has great customer service from the front desk lady to the owner who I think is the technician/mechanic. Besides having great customer service, they both are very knowledgeable of hybrids. They provided 3 options with the cost and warranty for each. Reasonable prices. I don't have a Prius or a hybrid but if I ever own one, I will come here or send anyone in need of battery help here for sure. To top it off, this shop also seems very trustworthy. Bookmarking this for future reference.

    O'Reilly Auto Parts - autopartssupplies - Updated May 2026

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