I especially have appreciated the new Director of Memory Care, Ben. He has provided me his cell…read morenumber and he is very responsive whenever I have texted with a need or a concern. The staff in the memory care unit are all very friendly. Some of the standouts in friendliness and in taking an interest in my mom are Nick, Susie, Ariehanna, Marco (nurse) and Brittney (nurse). There was some frustration awhile back with my mom not getting her med orders from her doctor's office as Oakmont nurse fax was not working. This was eventually resolved when Ben intervened. Jhoana, director of nursing has also been very responsive. In dining in the Assisted Living dining room, the service could be improved in terms of servers checking back with the table to see how we are faring, and also asking if we would like drink refills. Isabella, a newer employee has been amazing though and goes above and beyond in these areas. She is definitely a stand out. Amy, the Memory Care Activities coordinator, has been great at trying to get my mom to come to activities. At times I have had a hard time connecting with activities department as I only have an email and it takes time to get a response back. I have wished there was another way to connect with them quickly other than email. Maria, the Director has been responsive and helpful when we have had concerns or provided feedback here and there. Edgar, Oakmont transporter, is very kind to my mom and responsive. Last but not least, the front desk ladies, Lexi and Maddy have been great! I love that they always greet me by name and are helpful with a multitude of things. I will mention one of the challenges of memory care is that there are different levels of impairment in the clients. My mom is higher functioning and I do wish there were more activities that she could join the assisted living residents in. This would require staff support and planning for her to go to some of those activities but I do think she would appreciate being with some higher functioning residents. She complains a lot about feeling lonely, as many of the other residents in memory care are not able to interact with her.

something needs to be done regarding your resident care coordinator maria nguyen. not only is she…read morevery rude, dismissive, disrespectful, lacks empathy, inconsiderate, she is over all not the type of person who you'd want to speak about regarding your loved one. senior safety should be priority in a senior living community like this, that is CLEARLY not marias priority...maybe it's money? not sure. as a well know community please do better with who you allow near our loved ones. 3 stars are for jhoana salmi hsd and other staff members (caregivers, nurses, culinary, driver, activities) who genuinely are happy to work here and show its . thank you for all you do, you are greatly appreciated

My 95 yr old Aunt stayed at Park Vista after two hospitalizations. Sunday, the head of nursing and…read morethe bedside clinical team, and caregivers ensured she received high-quality patient centered care during both stays. As a board certified patient advocate, I visit senior care facilities on a regular basis. This facility stands out as one of the top skilled nursing facilities in Southern California.

The quality of care the communication and the environment were second to none.And I couldn't have…read morethought of a better place for my father. The daily care and the extra effort that went into caring for him.During his challenging health problems was second to none. The regular calls from the doctor made all the difference.And it was extremely unusual in the most delightful of surprises to hear from him almost daily. There isn't another care facility like this.In all of orange county, this truly is number one.

Our experience with Sunny Crest Senior Living has been very positive, and we're grateful for the…read morecare and support our family member has received there. What stands out to us is that the care goes beyond the normal day-to-day. When our family member was hospitalized, we reached out to the Sunny Crest team for help communicating with the medical team. Brenda partnered with us and was willing to speak with the care providers and skilled nursing staff to better understand what would be needed for our family member's recovery and how Sunny Crest could support the post-care plan when they returned. Having them work with us and the medical team during that process meant a lot to our family and gave us peace of mind. One of the things that really touched us was seeing how genuinely happy everyone was when our family member returned. From the front desk and nursing staff to management and the restaurant staff, everyone seemed genuinely excited to see them and welcomed them back. It really felt like they were returning to a community where people knew them and cared about them. We also believe family involvement is an important part of assisted living. Sunny Crest is an assisted living community, not a hospital, a locked-down facility, or a memory care unit. Family members still have an important role to play by staying involved, advocating for their loved ones, and maintaining communication with the care team. We've found that Sunny Crest is willing to work with us as partners, and that makes a big difference. We appreciate the people at Sunny Crest who care for our family member and the way they support both our loved one and our family. We're very thankful to the entire team, Melanie, Brenda, Diana, Blanca, and so many more.

This facility is extremely dirty and poorly maintained. The level of care is unacceptable…read more Supervisor Brenda and med tech Michelle treat residents with a shocking lack of compassion and respect. I witnessed residents being treated unfairly and neglected. It was heartbreaking to see how little regard they have for the wellbeing of the people they're supposed to be caring for. Please, do not place your family members here. You will regret it. They deserve better.

Moving to Morningside of Fullerton has been one of the best decisions I have made. The residents…read moreand employees have been warm and welcoming. It is easy to stay active, make great new friends and the food has been consistently great too! I am so glad I chose Morningside to be home

AMAZING!!! I haven't even moved in yet only because I have to pick out the flooring and paint…read morefirst...LOL I'll just have to suffer the best as I can for the next couple of weeks until it's ready! Honestly the entire staff have made this upcoming transition seamless. Monica, Amanda as well as Julie (who personally interviewed my dog Tipper) have been there every step of the way. I truly can say I have felt heard about every concern, question asked, and feel like they have had my best interest at hand. I never felt pressured to make a decision until I was ready to move forward! Sooo I'm ready to join the community and looking forward to knowing whatever I might need will be met with respect, dignity and the passion to walk on this journey together...

Lauren & the staff members at Cambridge Court took care of my mother in her final years, each, and…read moreevery time I visited, I was greeted with friendly respectful staff members. They were always informative and very kind to my mother. She would often tell me how much she appreciated the kind and genuine staff, she also enjoyed the food that she ate regularly, rarely something she didn't enjoy. Overall, I always felt very good and grateful that the family was able to locate Cambridge Court facility to take care of my mother and her final years.

My parents moved to Cambridge Court and they are very happy here. The staff is kind, the food is…read moregood, and they regularly clean and do my parents laundry. The staff checks on my parents regularly and the communicate well with medical personnel that comes first check ups. Lauren Chon, director, has made a special effort to provide Korean meals which is very appreciated and has helped my parents adjust well to the new environment. I'm appreciative of her and her staff. Everyone is kind and they are responsive to my parents needs. I visit often, but when I can't be there I know I don't have to worry. They are in good hands.

this is a horrible place that needs to be shut down! recommended by a place for mom, my MOTHER was…read moresexually assaulted there, I was not notified until a nurse called me and told me the director denied it, but the sick bastard admitted it and was arrested only for his family to bail him out that same night, he eventually did over a year in prison, my mother couldn't even speak

It's a shame that this beautiful facility is being led by a director that is not compassionate or…read moreable to politely interact with residents, their families and in some cases even her employees. My personal experience: We placed my mom at Fullerton Gardens after a positive interaction with the person in charge of recruiting families (not the director). I researched and found that former residents had a positive experience here. We were very transparent with my mom's behavior and the extent of her Alzheimer's. The recruiter and director responded positively and said the behaviors we describe are all part of the disease. This includes wandering, taking things that belonged to others and denying medication. We were 100% transparent! Unfortunately within 2 weeks my mom was sent to the ER in hopes of a psych evaluation. After 2 trips to the ER and a 51/50 I find out that they are diligently trying to get her heavily medicated. This facility recommended that we use their medical contacts because that's how they get the patients medicated to their liking. My mom's psychiatrist told us "the director of that facility is asking me to give her some strong medication"! My mom left that facility with 5 medications. 4 more than what she started with. Every time we visited, we witnessed residents trying to exit the main building to go outside to their secure garden (one of their selling points). However, they were always redirected to go back inside. Not once did I see a resident roaming the garden. My guess is they don't have enough staff to have someone outside or they simply didn't want to go outside. In any case, don't be fooled by their beautiful grounds. Incontinence was an issue (never was before she was at Fullerton Gardens). Especially after the heavy medications. Apparently my mom was smearing her feces. It wasn't until we placed my mom in a more competent facility that we learned that they were probably not checking her diaper often enough. I confidently say this because at her new facility she has NEVER had an issue. This facility has issues because it is being run by a bitter, unfriendly, harsh woman-Sheryl McCaskil. She can put on a smile when you first meet her but it won't be long before her true colors show. Especially if you're not with anyone else. I tried to have an ombudsman with me whenever we met but it wasn't possible every time. Our few encounters that were just the two of us left me with my jaw on the floor. Just rude and immature. I can go on and on but it's not worth the stress it's bringing me back right now. When I tried to speak to a board member I quickly learned that wasn't going anywhere. Mostly Caucasian males...definitely not interested in the wellbeing of their residents. After finding the right placement for my mom I look back at her time here and my heart breaks for the residents that are still there. Please consider another place for your loved one if you're thinking about this facility. Don't be blinded by their beautiful grounds and fancy fliers My family and I went back and forth between lawyering up or not but we concluded that our energy is best spent finding a new place for my mom and making sure she's happy at her new facility. So far so good!

My mother in law has been at Aria since her stroke in November, and the owner and staff had been…read morebeyond amazing. They truly care about my MIL and are always considering how best to optimize her health and comfort. We are truly blessed to have found Aria. The facility is newly renovated and everything is very clean. We absolutely trust Aria to take care of my MIL like family.

My mother moved into Aria a few months ago. We found Aria when Mom needed more care than we could…read more provide throughout the day and night. We couldn't be more pleased with the her experiences there. They have created a warm, personal environment, in which staff members are available to assist whenever needed. This includes managing my mother's numerous medications. They also work hard to create a social environment with residents sharing meals and activities when possible. Through recent renovations, they have created a beautiful and warm environment for the residents. This includes the addition of new flooring, paint, furniture, plumbing fixtures and additional lighting. They also have added exterior cameras and sensors to ensure the security of the residents. Aria makes sure that all rooms, clothing and bedding are cleaned regularly. My mom enjoys the freshly made meals that are cooked on the premises by the staff. Well planned meals are served three times a day. They make sure my mother receives food tailored to her health needs. Another big plus is that my mom is part of the Providence-St. Jude Health system. She is now only a few files away from her doctors' offices and St. Jude Hospital.