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    Ask the Community - Harbor Heights

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    Oakmont of Fullerton - Front of building

    Oakmont of Fullerton

    3.2(18 reviews)
    3.2 mi

    I especially have appreciated the new Director of Memory Care, Ben. He has provided me his cell…read morenumber and he is very responsive whenever I have texted with a need or a concern. The staff in the memory care unit are all very friendly. Some of the standouts in friendliness and in taking an interest in my mom are Nick, Susie, Ariehanna, Marco (nurse) and Brittney (nurse). There was some frustration awhile back with my mom not getting her med orders from her doctor's office as Oakmont nurse fax was not working. This was eventually resolved when Ben intervened. Jhoana, director of nursing has also been very responsive. In dining in the Assisted Living dining room, the service could be improved in terms of servers checking back with the table to see how we are faring, and also asking if we would like drink refills. Isabella, a newer employee has been amazing though and goes above and beyond in these areas. She is definitely a stand out. Amy, the Memory Care Activities coordinator, has been great at trying to get my mom to come to activities. At times I have had a hard time connecting with activities department as I only have an email and it takes time to get a response back. I have wished there was another way to connect with them quickly other than email. Maria, the Director has been responsive and helpful when we have had concerns or provided feedback here and there. Edgar, Oakmont transporter, is very kind to my mom and responsive. Last but not least, the front desk ladies, Lexi and Maddy have been great! I love that they always greet me by name and are helpful with a multitude of things. I will mention one of the challenges of memory care is that there are different levels of impairment in the clients. My mom is higher functioning and I do wish there were more activities that she could join the assisted living residents in. This would require staff support and planning for her to go to some of those activities but I do think she would appreciate being with some higher functioning residents. She complains a lot about feeling lonely, as many of the other residents in memory care are not able to interact with her.

    I went to visit my grandma for happy hour and dinner before she moves out of this facility, and I…read morefelt compelled to write this review. I used to genuinely love coming here, especially before the change in management, Maria RCC, and staff. I always enjoyed visiting her during brunch, and my favorite memory was Mother's Day brunch last year. The staff were amazing, welcoming, and friendly, and it truly felt like a warm, caring environment. Even now, when we visit in the mornings, the staff continue to be amazing -- attentive, kind, and genuinely caring toward the residents. Unfortunately, my most recent evening visit was heartbreaking and very disappointing. When I arrived, I walked in on staff being rough with my grandma while changing her brief. They were rude, did not acknowledge me, and didn't even say hello. Seeing my grandma treated that way was upsetting, uncomfortable, and deeply concerning. Later that evening, I took my grandma to the evening movie around 6:00 pm. No one was there, so I walked around to see if someone could turn the movie on for the residents. I saw and heard three staff members along with Maria RCC sitting in the RCC room eating and laughing. When I asked if someone could please turn on the movie, it took about 10 minutes for anyone to come out and do so. It was discouraging to see residents waiting while staff appeared unbothered. I am relieved that my grandma will be moving to a facility closer to my mom, but it truly breaks my heart to see how much this place has changed. There are clear issues with professionalism and resident care, particularly during the evening hours. I hope these concerns are taken seriously so no other family has to witness their loved one being treated this way.

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    Oakmont of Fullerton - Back of building

    Back of building

    Oakmont of Fullerton - Community lobby

    Community lobby

    Oakmont of Fullerton - Community common area

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    Community common area

    Morningside of Fullerton - Napa room for dinner

    Morningside of Fullerton

    4.3(26 reviews)
    3.6 mi
    Certified professionals
    Consultations available

    My grandmother is now a resident here - all thanks to Monica Silva. She treated her with warmth…read moreand answered all our questions thoroughly. She showed us around the property multiple times in an effort to make my grandma feel comfortable and ensure she was making a move that worked best for her. Truly appreciate the care, love and respect of all the staff we've met. My grandma is very much looking forward to living there!

    It's been almost 13 months since my parents moved into their 2 bed/2 bath apartment in the Mountain…read morebuilding at Morningside. Much to my huge relief, my parents are genuinely happy and thriving in their new community. They even participate in two standing dinners each week with their new friends! It's no exaggeration that there is truly something for everyone with lots of fun activities, special events, excursions, and many opportunities for residents to interact. There is never a dull moment, and every holiday is celebrated with much fanfare. My quiet, introverted mother has blossomed into a quasi-social butterfly. She can't stop talking about the friendly new people she's met. As a nature lover, she loves her evening walks in the beautifully landscaped grounds. My father enjoys his daily visit to the mailroom and loves chatting with Olga at the front desk who never seems to have a bad day. He's a regular at the gym. He enjoys reading each page of the Weekly Happenings and Monthly Monitor. Both parents love using Morningside's app to review the daily menu before heading down to the restaurant for their meals. The wine offerings are impressive and prices very reasonable! They did notice a slight decline in the food quality/menu options throughout the year, but they said things are starting to improve with the new chef and the switch to a new seafood supplier. The app is easy to navigate and makes entering maintenance/work orders/staff feedback a breeze. Whoever designed the app did a great job because the user-interface is smooth and very intuitive. This is a huge compliment since my parents aren't native English speakers! ;-) A friend from one of their standing dinners is transitioning from independent living to memory care later this month. The group plans to invite him to their weekly dinners as much as possible if/when their meal credits allow. I'm sure Morningside will handle the move with the utmost care and compassion. You can be sure I'll be watching to see how the transition goes and will report back next year. TLDR: If you can figure out a way to make it work, don't hesitate to make the move to Morningside. I'm so happy my parents picked Morningside and wish they hadn't waited so long to make the move!

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    Morningside of Fullerton - Some Family and residents

    Some Family and residents

    Morningside of Fullerton - Our family

    Our family

    Morningside of Fullerton - Mom

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    Mom

    Aria Senior Care Assisted Living

    Aria Senior Care Assisted Living

    5.0(2 reviews)
    3.0 mi

    My mother in law has been at Aria since her stroke in November, and the owner and staff had been…read morebeyond amazing. They truly care about my MIL and are always considering how best to optimize her health and comfort. We are truly blessed to have found Aria. The facility is newly renovated and everything is very clean. We absolutely trust Aria to take care of my MIL like family.

    My mother moved into Aria a few months ago. We found Aria when Mom needed more care than we could…read more provide throughout the day and night. We couldn't be more pleased with the her experiences there. They have created a warm, personal environment, in which staff members are available to assist whenever needed. This includes managing my mother's numerous medications. They also work hard to create a social environment with residents sharing meals and activities when possible. Through recent renovations, they have created a beautiful and warm environment for the residents. This includes the addition of new flooring, paint, furniture, plumbing fixtures and additional lighting. They also have added exterior cameras and sensors to ensure the security of the residents. Aria makes sure that all rooms, clothing and bedding are cleaned regularly. My mom enjoys the freshly made meals that are cooked on the premises by the staff. Well planned meals are served three times a day. They make sure my mother receives food tailored to her health needs. Another big plus is that my mom is part of the Providence-St. Jude Health system. She is now only a few files away from her doctors' offices and St. Jude Hospital.

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    Aria Senior Care Assisted Living
    Aria Senior Care Assisted Living
    Aria Senior Care Assisted Living

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    Harbor Heights - assistedliving - Updated May 2026

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