Cierra is a wonderful caregiver who was called up in the navy. My mother and us will really miss…read moreher. She was friendly, caring and my mom adored her. The office is always great with answering questions and communicating 5 stars

From the owner: BrightStar Care of Anaheim / Yorba Linda offers in-home care and home health services for seniors,…read moreadults, children, and veterans, as well as medical staffing for healthcare organizations. With nurse-led care plans, dedicated RNs and caregivers, in-depth screening and hiring processes, and award-winning care, BrightStar Care of Anaheim / Yorba Linda goes the extra mile for every client, family, and organization we serve. We call it A Higher Standard®. Our home care services include personal care, companion care, Alzheimer's and dementia care, short-term transitional care, in-home therapies, skilled nursing care, child care, pediatric nursing, and more.

This agency is an A+++, Excelent commucation. They send me a…read morecaregiver that i love her as my family. They called you almost every week to see how things are going, and if you are not satisfied or comfortable with the caregiver they send someone else. My son gets respite care from this agency. Very responsible, honest

My son is on the Spectrum and I receive services through regional center for respite care for him,…read moreand this company is the approved service. The first person they sent the first time my son ever had care was a self medicating diabetic who came to the job with low sugar and passed out. Paramedics had to be called. When I called them to say what happened they said they didn't even have emergency contacts for her on file. It took over a year for them to find another person who could come one day a week after school. I specified any day. But they never had anyone. When they did, she was great. After 2 months she said she couldn't come anymore. Another year goes by and they finally find someone. At this pointu sin was too thin due to ARFID issues. I explained to her we needed to get weight on him. I was taking a college class and when I would get home he'd be asleep and exhausted. Next day he said his legs and arms hurt. The next week I set up a nanny cam since I wouldn't be home. She was having my son do planks and other calisthenics!!!! She did t even ask if this was okay. I had her removed fromu son's care. Another year goes by and I finally find a friend of the family. So she jumos through their hoops for bothering process. Took her a month of CPR class. Orientation, etc none of which was paid. Then she starts watching son, I sign the timecards and 2 months later she has NEVER been paid!?? We have been back and forth and they keep giving excuses as to why they haven't paid her, trying to blame her and the regional center saying things I was able to prove as untrue. This is probably what happened to the other great lady that suddenly couldn't come. We kept calling and every week for 6 weeks we were told she'd be paid and then wasn't. So now she won't want my son because she hasn't been paid. This company is a joke! I don't even want to give 1 star. Shame on them for not paying their care providers.

Bhumi truly goes above and beyond for the patients and families she serves. Her passion for her…read morework is evident in everything she does, but what stands out most is the warmth, compassion, and positive energy she brings to everyone around her. She is such a bright light, and I can confidently say I would recommend her to my own family. Anyone who has the opportunity to work with Bhumi is truly in wonderful hands.

From the owner: Magnificare, LLC is a values-driven home care organization with a mission and philosophy in mind…read morealways to be family-oriented. We are a small, home-grown home care organization serving the North and South Orange County areas. We believe in the true meaning of the word “care.” We care about building relationships with our clients and their families. We care about nurturing respect between our clients and their caregivers. We ensure that freedom of choice, individuality, and dignity remain firmly in the hands of those we care for. We are proud of the high-quality and premium caregivers who represent us every day.

They are amazing. From the owner, to the caregivers to the scheduler we literally could not have…read moresurvived the needs my 88 year old mother and 92 year old father required at the last minute. They are so organized and supportive. If I could give them 6 starts I would! We will continue to use them indefinitely!

I needed a caregiver to support my mother, who has dementia, for a night to come to an event my…read morebusiness was having. Her caregiver, Bernadette, was excellent. She cared for my mother with compassion and kindness. She treated her with respect and love. She helped my mom eat her food and drink her drinks. Accompanied my mother to the restroom. Assisted her in her walking and transported her to and from the event. I couldn't have asked for more from this service. I had no worries that my mother was cared for while I hosted this dinner. Gold stars for Nightingale Senior Care!

We are so grateful for the exceptional care 1Heart Caregiver service has provided for our mother…read moreduring hospice. Cesi, the owner, is truly outstanding--professional, timely, and incredibly compassionate. She understands family dynamics and handles everything with such respect and care, which has brought our family a great sense of peace. All of the caregivers have been incredibly kind, thorough, and always on time. But we especially want to recognize Sugar, who has been an absolute blessing. Her gentle, loving care and attention to detail are remarkable. She sends daily updates and photos, sings with our mom, and is always willing to FaceTime so our family can stay connected. It means more than we can express. I couldn't recommend this team more highly. Truly five-star care. Sincerely, Shari Abdalla

Excellent home care given after my husbands surgery. Regina coordinated everything and was always…read moreavailable if we had questions or concerns. Julie and Anjelica were absolute angels and took wonderful care of him during the nights so I could rest. They definitely played a big part in his recovery!

My bride had to receive a large dosage of antibiotics prior to an operation and it had to be done…read morevia an IV. Lifesavers' Home Health Services was called by our doctor and they came out promptly and took care of things. We had the honor of having Glenn and Carol, owners of the company, on their first visit. It was quite enjoyable. The company s first class, the admin staff are right on the ball and explain everything very well. Thanks to their services, we can proceed on with the necessary surgery early next week and we avoided multiple trips to a hospital or other medical facilities. Tahnk You Genn and Carol and the staff!

Glem was our case manager and was incredibly helpful and responsive. I was incredibly impressed…read morewith the care and service received. Thank you!

Dear St. Elizabeth Skilled Nursing Facility Team,…read more Having a staff that provides constant attention and genuine care is of the utmost importance to our family, especially given the challenges of rehabilitation for our 94-year-old mother, Aida. We are writing to express our deepest gratitude for the exceptional care she received at your facility in Fullerton. We would like to extend a huge thank you to Jay in Physical Therapy for his excellent attention to detail. His diligent tracking of the additional days required for her stay ensured she could safely transfer from her bed to a wheelchair with the assistance of only one CNA. When our mother arrived a month ago, she was unable to stand or walk, and her progress has been remarkable. We were also very impressed by the medical care meeting provided for our family. It was well-organized, with up-to-date lab work and clear documentation that allowed us to easily understand her medical progress. Additionally, social workers Elvie and Ana, along with Bianca, Alejandra, and Renee from administration, were outstanding resources. They kept our family consistently informed and made the discharge process seamless. Our special gratitude goes to the housekeeping team (Gloria and Julio), the CNAs (Mayra and Alma), and the nursing staff. They kept the facility immaculately clean and welcoming, while ensuring our mother was comfortable, cared for, and able to participate in daily activities. Finally, we want to thank the dining staff for providing nutritious, high-quality meals and for being so accommodating to her dietary preferences. St. Elizabeth felt like a safe, comfortable home away from home thanks to your friendly personnel.

This rehab center is top-notch. As a therapist myself, coming in to see the staff work with the…read morepatients is perfect. They are attentive concerned about the residence safety and well-being. J the director of physical therapy runs a tight ship. They have students training as well, so they have lots of extra staff. The rehab department itself is well organized, and put together. I would hands-down recommend this facility to anyone looking for skilled rehab. Elvie the case manager is professional and very communicative. Returning your calls immediately. She's very up-to-date on the patient's situation at all times. It's a small and everyone works as a team. From the CNA's to the nursing staff to the physical therapist, occupational therapist. They all work well together.

Horrible horrible care organization. I'm very disappointed with the level of service provided by…read morethis home care agency. Over a 10-week period, they sent 9 or 10 different aides, making it impossible to establish consistency or trust--something critically important when caring for a loved one with dementia. Many times aides would call out at the last minute. Many of the aides were not properly trained to handle dementia-related behaviors and often seemed unprepared or uninformed about the patient's condition. One aide who was onsite for 3 weeks, finally decided to take some initiative (only when a complaint was filed with the organization) and then had one rough day with my mom who has dementia and then gave up entirely saying she couldn't "take the stress". Several lacked initiative entirely--some spent their time sitting on the couch rather than engaging or assisting with care. This lack of attentiveness and professionalism was deeply concerning. This caused me as mom's daughter to do things on my own for my mom and then this was cited as an excuse for them - "that you get frustrated and then do things on your own". Despite having full knowledge of our location and the fact that we have four cats (disclosed from the outset), the agency later cited "distance" and "pet presence" as reasons for their staffing issues. This feels like an excuse rather than a valid explanation, especially since they had all this information from day one and should have noted at the beginning that our location was not ideal for their service area. Instead of taking responsibility or working toward a real solution, the agency repeatedly pointed to false or inconsistent reasons for their inability to provide reliable service. The result was a stressful and frustrating experience during a time when stability and compassionate care were most needed. I would absolutely not recommend this agency to families seeking consistent, qualified, and compassionate home care - especially if you have a family member that requires special care.

A lack of consistent staff, a lack of professional office staff, a lack of customer service, and a…read morelack of pretty much everything else except doing what is necessary to administer a nursing contract besides saying they can and not following through! Do not select HomecareProviders!

I found Vivien with loved one comfort Care after searching on Yelp for home care for my elderly…read morefather. We needed help with him 3 days a week for showers, etc and they were so wonderful to work with! I highly recommend this service for you or your loved ones.

The Loved One Comfort Care Agency for nearly two years has served my needs. The Agency is…read moreexceptional in its performance. I appreciate the timely visits and thoughtful gifts. Their sensitivity to my unique needs and abilities resulted in my having an excellent caregiver who is capable, efficient, and she makes me happy. The Agency has my confidence and support extended with admiration and appreciation. The Agency is professional and provide superb services.

something needs to be done regarding your resident care coordinator maria nguyen. not only is she…read morevery rude, dismissive, disrespectful, lacks empathy, inconsiderate, she is over all not the type of person who you'd want to speak about regarding your loved one. senior safety should be priority in a senior living community like this, that is CLEARLY not marias priority...maybe it's money? not sure. as a well know community please do better with who you allow near our loved ones. 3 stars are for jhoana salmi hsd and other staff members (caregivers, nurses, culinary, driver, activities) who genuinely are happy to work here and show its . thank you for all you do, you are greatly appreciated

CAREGIVING: It has…read morebeen nearly one year since my parents moved to Oakmont, during which I have gained a deeper understanding of the vital contributions made by caregivers and med-tech personnel to both my parents' well-being and my own peace of mind. The Director of Health Services, the Resident Care Coordinator, along with the caregiving and med-tech teams, consistently display outstanding professionalism, and I truly value their dedicated, round-the-clock care for my parents. The significance of their work became especially clear when my mother fell in their apartment soon after their arrival at Oakmont of Fullerton. I'm thankful that her emergency alert necklace allowed for a swift response and appreciate how effectively the team coordinated with paramedics and kept me informed. CONCIERGE: Since my first visit, the concierge staff have consistently shown professionalism, offering sincere greetings. They welcome residents, families, and medical professionals, while also ensuring that residents with cognitive impairments stay safely within the facility unless accompanied by authorized personnel or relatives. CULINARY: Oakmont of Fullerton recently appointed a new executive chef who demonstrates a thorough commitment to meeting residents' dietary needs. Since the new executive chef became part of the team, both the amount and quality of food have improved. I would like to see premium cuts of meat added to the menu, along with baked potatoes as an additional side choice. There have been instances where hot meals were served cold as a result of delays, including food remaining under heat lamps, on back counters, or not being picked up promptly by waitstaff. Enhanced communication between culinary and waitstaff personnel is recommended to address this issue. WAITSTAFF: Although the waitstaff manage numerous tasks, enhancing follow-up service is advisable. Staff should periodically return to check on residents, ensuring all needs are addressed. Furthermore, tables should be promptly cleaned and reset after guests have completed their meals and left the dining area. Removing soiled tablecloths prior to seating new guests would be beneficial. Employing a dedicated staff member responsible for cleaning and resetting tables may improve overall efficiency, allowing waitstaff to concentrate on attending to residents and guests. Waitstaff can further elevate the experience by greeting residents courteously and showing genuine enthusiasm in their roles.